Qualtrics XM vs Canny Pricing (2026)
Compare / Qualtrics XM vs Canny
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Team size
25 seats

Qualtrics XM vs Canny

Customer Feedback pricing comparison · 2026

Qualtrics XM pricing ranges from $125–$417/user/month, while Canny ranges from $0–$79/user/month. Canny is typically 85% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Qualtrics pricing
Free plan limits → Discount programs →
Visit Canny pricing
Free plan limits → Discount programs →
Compare
2 products · Customer Feedback
Side-by-side · live
Qualtrics XM
Qualtrics XM (Experience Management) is a comprehensive platform that enables organization
verified 22d ago
$24K $125K
View pricing →
Canny
Canny is a user-friendly product feedback and feature request management platform that hel
verified 27d ago
$24K $125K
View pricing →
Verdict · list-price math · year 1
Canny saves $101K vs Qualtrics · 25 seats
Cheapest $24K
Spread 81%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
XM for Employee Experience
$125K/yr
year 1 license · $417/seat
Pro
$24K/yr
year 1 license · $79/seat
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 6 sourced facts
5 hidden-cost · 1 contract
Last verified 3w ago
Confidence High confidence
Sources No structured sources
Last verified 3w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Per-Respondent Costs After Initial Allocation
    $1-$5/response
    1 source
  • Screen-Outs Now Count as Completes
    30-50% increase in project costs
    2 sources
  • Minimal Support Despite High Cost
    $140,000/year with no included support
    1 source
  • Unpredictable Pricing Increases
    193% increase year-over-year
    1 source
No hidden costs documented
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
Best for
Organizations focused on customer experience management with multi-channel feedback needs and advanced analytics requirements
Watch out
Non-transparent and unpredictable pricing
No public ratings yet
Best for
Small teams or startups getting started with customer feedback collection
Watch out
Expensive pricing compared to alternatives
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Qualtrics pricing
Free plan limits → Discount programs →
Visit Canny pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Customer Feedback

Qualtrics XM

$125–$417
/user/month
3 plans
Full pricing breakdown →
VS
Customer Feedback

Canny

$0–$79
/user/month
4 plans · Free tier
Full pricing breakdown →

Qualtrics XM and Canny both operate in the customer feedback category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Qualtrics XM Canny
XM for Customer Experience $125 /per year Free /free
XM for Employee Experience $417 /per year $19 /per month billed yearly
Enterprise Custom $79 /per month billed yearly
Business — Custom

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Qualtrics XM

Canny

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