Quick Answer
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Canny costs Free to $79 per user/month as of July 2026, with 4 plans available including a free tier. Plans: Free (free), Core at $19/user/month, and Pro at $79/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Canny offers 4 pricing tiers: Free, Core, Pro, Business. A free plan is available. Paid plans include Core at $19/per month billed yearly, Pro at $79/per month billed yearly. The Core plan is growing teams that need custom branding, domain, and content translations with moderate feedback volumes.

Last verified: | Sources: 3 pricing pages and reviews
Know Before You Buy — Try Canny Free

Canny lists $0-$79/user/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: tracked user overage costs: $0.79/user (starter) or $0.90/user (growth) beyond plan limits, unpredictable costs due to viral posts - one popular feature request can add dozens of tracked users, integration costs if connecting to premium tools (salesforce, jira, etc.). Verified from 3 sources by CostBench.

Hidden Costs Breakdown

1

Tracked user overage costs: $0.79/user (Starter) or $0.90/user (Growth) beyond plan limits

2

Unpredictable costs due to viral posts - one popular feature request can add dozens of tracked users

3

Integration costs if connecting to premium tools (Salesforce, Jira, etc.)

4

For B2B SaaS, typically 1-5% of total users become tracked users, but this varies widely

5

User engagement spikes during product launches or controversies can temporarily inflate costs

6

Autopilot AI features may increase tracked user counts by automatically engaging users

7

No ability to control which users get tracked - any engagement (vote, comment, post) triggers tracking

8

Annual commitment required for discounted pricing on higher tiers

Now You Know the Real Cost — Try Canny Free

Check current Canny pricing

Prices and terms change; verify against the live pricing page.

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