Quick Answer
Last verified:
High confidence

UserVoice costs $999 to $2K per user/month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

UserVoice true cost runs 70% above the listed $999-$2000/user/month price as of May 2026. For a 25-person team, expect ~$764,490 in year-one costs vs the $449,700 base license. Key hidden costs: forced quarterly billing adds cash flow pressure (minimum $2,997 upfront for pro plan), no free trial available - must commit without testing (21-day trial removed in 2023), additional costs for exceeding unique user limits. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

1

Forced quarterly billing adds cash flow pressure (minimum $2,997 upfront for Pro plan)

2

No free trial available - must commit without testing (21-day trial removed in 2023)

3

Additional costs for exceeding unique user limits

4

Integration setup and configuration costs

5

Training and onboarding for teams

6

Premium support packages beyond standard support

7

Average customer spends $21,000 per year according to reviews

8

Must engage with sales team even for standard plans (no self-service)

Example: True Cost for 25 Users

License (25 × $1499 × 12) $449,700/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$89,940/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$764,490
That's roughly 1.7× the advertised license price. The median UserVoice contract is $348/yr across 11 Vendr purchases.