Quick Answer
Last verified:
High confidence

LiveAgent costs $15 to $85 per agent/month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

LiveAgent true cost runs -100% above the listed $15-$85/agent/month price as of May 2026. For a 25-person team, expect ~$28 in year-one costs vs the $15,000 base license. Key hidden costs: extra fees for whatsapp messaging channel, extra fees for instagram messaging channel, extra fees for viber messaging channel. Verified from 4 sources by CostBench.

Hidden Costs Breakdown

1

Extra fees for WhatsApp messaging channel

2

Extra fees for Instagram messaging channel

3

Extra fees for Viber messaging channel

Example: True Cost for 25 Users

License (25 × $50 × 12) $15,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$3,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$28
That's roughly 0.0× the advertised license price. The median LiveAgent contract is $250,000/yr across 5 Vendr purchases.