Price checkPer tickets
Starter$10/tickets/moBasic$50/tickets/moPro Recommended$300/tickets/mo
See all 5 plans

All Gorgias Chat Plans & Pricing

Plan Monthly Annual Best For
Starter
Basic
Pro Recommended
Advanced
Enterprise
View all features by plan (compare side-by-side)

Starter

Basic

Pro Recommended

Advanced

Enterprise

See Gorgias Chat Plans
Compare Gorgias Chat with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does Gorgias Chat actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$250per month · $10/unit × 25units
Year 1 license$3.0K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Gorgias Chat's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$120/yr
Basic$600/yr
Pro Recommended$3.6K/yr
Advanced$9.0K/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Gorgias Chat costs $10 to $750 per tickets/mo as of July 2026, with 5 plans available. Plans: Starter at $10/tickets/mo, Basic at $50/tickets/mo, Pro Recommended at $300/tickets/mo, and Advanced at $750/tickets/mo. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Gorgias Chat offers 5 pricing tiers: Starter, Basic, Pro Recommended, Advanced, Enterprise. Paid plans include Starter at $10/tickets/mo, Basic at $50/tickets/mo, Pro Recommended at $300/tickets/mo.

Compared to other live chat software, Gorgias Chat is positioned at the premium price point.

  • 1 documented hidden costs beyond list price
Last verified: | Sources: 1 pricing pages and reviews

How much does Gorgias Chat cost?

Gorgias Chat pricing starts at $10/tickets/mo across 5 plans, with enterprise pricing available on request. Plans include Starter at $10/tickets/mo, Basic at $50/tickets/mo, Pro Recommended at $300/tickets/mo, Advanced at $750/tickets/mo, Enterprise (custom pricing).

Gorgias Chat Pricing Overview

Gorgias Chat has 5 pricing plans ranging from $10 to $750/tickets/mo. The Starter plan costs $10/tickets/mo. The Basic plan costs $50/tickets/mo. The Pro Recommended plan costs $300/tickets/mo. The Advanced plan costs $750/tickets/mo. The Enterprise plan requires contacting sales for a custom quote.

There are at least 1 documented hidden costs beyond Gorgias Chat's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 12, 2026 from 1 independent source.

See Gorgias Chat Plans

Gorgias Chat is a ticket-based helpdesk built for ecommerce, with plans starting at $10/month (Starter) and scaling to $50/month (Basic), $300/month (Pro Recommended), and $750/month (Advanced). Unlike per-agent pricing models, all Gorgias Chat plans include unlimited agents — you only pay more as your ticket volume grows. Enterprise pricing is custom-quoted for high-volume merchants.

How Gorgias Chat Pricing Compares

Compare Gorgias Chat pricing against top alternatives in Live Chat.

Crisp $0-$295/month View pricing → Freshchat $0-$79/mo View pricing → Olark $0-$99/month View pricing →

Compare Gorgias Chat vs Alternatives

Before committing to Gorgias Chat, compare pricing with these 3 alternatives in the same category.

VSCrisp
Free

Solopreneurs and entrepreneurs

Compare pricing
VSFreshchat
Free

Small teams getting started

Compare pricing
VSOlark
Free

Small businesses testing live chat

Compare pricing

All Gorgias Chat alternatives & migration guides

What Companies Actually Pay for Gorgias Chat

Review scores
Third-party review aggregates, as of Jul 2026
Top pricing complaints
AI chatbots struggle with nuanced or complex customer questionsSome customers prefer human support for order issues over AI-handled responses

Gorgias Chat Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Small Shopify Store — Starter Plan $10 Year 1 total
$120/year
Total $10

A small ecommerce store handling basic customer inquiries with low ticket volume on the entry-level plan.

Growing Ecommerce Brand — Basic Plan $50 Year 1 total
$600/year
Total $50

A growing Shopify store with multiple support agents handling moderate ticket volume. Unlimited agents included.

Scaling Ecommerce Operation — Pro Recommended Plan $300 Year 1 total
$3,600/year
Total $300

A scaling ecommerce brand with high ticket volume needing automation features and deeper integrations.

High-Volume Merchant — Advanced Plan $750 Year 1 total
$9,000/year
Total $750

A high-volume merchant requiring advanced automation, analytics, and support capabilities.

Current tier data

How Gorgias Chat Pricing Compares

Software Starting Price Top Price
Gorgias Chat $10/tickets/mo $750/tickets/mo
Crisp Free $295/month
Freshchat Free $79/month
Olark Free $99/month
tawk.to Custom Custom
Wati $59/month $279/month

Browse all Live Chat pricing →

1 Gorgias Chat Hidden Costs Beyond the List Price

Beyond the listed price, Gorgias Chat has at least 1 documented hidden costs that can significantly increase total cost of ownership.

Watch for 1 hidden costs
  • Ticket Volume Overage Costs 5-15% of license costs
    medium 1 source
    Reddit "Pricing is instead tiered based on the number of tickets, so you can grow your business seamlessly without having to micro-manage users."
Tip

Ask your Gorgias Chat sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 1 independent sources
Reddit User discussions
Key claims include inline source attribution. Data verified against multiple independent sources. 4 source citations total.

Gorgias Chat Contract Terms

Gorgias Chat contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Mid-Term Downgrade Not allowed
Payment Terms Monthly billing available, can cancel anytime
Based on 1 verified source

How to Negotiate Gorgias Chat Pricing

Gorgias Chat contracts are negotiable. These 2 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 2 tactics
Leverage Monthly Billing Flexibility medium success

Gorgias offers monthly billing with no annual commitment required. Use this flexibility to negotiate — start on a lower plan and upgrade only when ticket volume demands it, avoiding being locked into a higher annual tier upfront.

Reddit (gorgiasio)
Compare Against Zendesk for Per-Agent Savings medium success

When negotiating, highlight that Zendesk charges per agent ($49/agent/month billed annually) while Gorgias allows unlimited agents on a ticket-based plan. For teams with 3+ agents, Gorgias is substantially cheaper. Use this comparison to justify the value or negotiate a lower entry price.

Reddit (gorgiasio)
High success Medium Low / difficult

Full negotiation guide →

Gorgias Chat Pricing FAQ

01 What is the cheapest plan for Gorgias Chat?

The Starter plan is the cheapest paid plan, priced at $10.0 per month.

02 Are there any discounts for annual payments?

The provided data does not specify any discounts for annual payments.

03 Does Gorgias Chat offer custom pricing?

Yes, Gorgias Chat offers a custom pricing option for its Enterprise plan.

04 How does Gorgias Chat pricing work — per agent or per ticket?

Gorgias Chat pricing is based on ticket volume, not per agent. All plans include unlimited agents, which makes it more cost-effective for teams with multiple support staff. Plans start at $10/month (Starter), scaling up to $50/month (Basic), $300/month (Pro Recommended), $750/month (Advanced), and custom Enterprise pricing.

05 Does Gorgias Chat require an annual contract?

No. Gorgias offers monthly billing and allows you to cancel anytime, unlike competitors such as Zendesk that bill annually.

06 How does Gorgias Chat compare to Zendesk for Shopify stores?

Gorgias Chat is purpose-built for ecommerce and Shopify, offering features like one-click order updates, refunds, and subscription renewals directly from the helpdesk. Zendesk is a general-purpose helpdesk with broader market focus. Gorgias also allows unlimited agents on all plans, while Zendesk charges per agent — making Gorgias more cost-effective for multi-agent teams.

07 Does Gorgias Chat offer free onboarding and training?

Yes. According to Gorgias, all onboarding and training is 100% free for customers on all plan tiers.

08 What ecommerce platforms does Gorgias Chat integrate with?

Gorgias Chat integrates with major ecommerce platforms including Shopify, Etsy, and Amazon, allowing customer data to flow directly into the helpdesk for faster, more accurate support responses.

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