Quick Answer
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Gorgias Chat costs $10 to $750 per tickets/mo as of July 2026, with 5 plans available. Plans: Starter at $10/tickets/mo, Basic at $50/tickets/mo, Pro Recommended at $300/tickets/mo, and Advanced at $750/tickets/mo. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Gorgias Chat offers 5 pricing tiers: Starter, Basic, Pro Recommended, Advanced, Enterprise. Paid plans include Starter at $10/tickets/mo, Basic at $50/tickets/mo, Pro Recommended at $300/tickets/mo.

Last verified: | Sources: 1 pricing pages and reviews
+5%–+15% above list price
Know Before You Buy — See Gorgias Chat Plans

Gorgias Chat's sourced hidden costs add +5%–+15% on top of a $3,600/yr base license (about $3,780–$4,140/yr) as of July 2026. Key hidden costs: ticket volume overage costs. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Ticket Volume Overage Costs

medium overage

Gorgias pricing is based on ticket volume rather than agent seats. As ticket volume grows (e.g., during peak seasons), costs can escalate beyond the base plan price. Stores experiencing high order volumes may need to upgrade to higher plans.

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Pricing is instead tiered based on the number of tickets, so you can grow your business seamlessly without having to micro-manage users.

Year-1 Cost

Annual license ($300/mo × 12) $3,600/yr
Ticket Volume Overage Costs (5-15% of license costs) +$180–$540
Estimated Year-1 Total $3,780–$4,140
That's +5%–+15% on top of the base license, summed from the sourced hidden costs above.

Frequently Asked Questions

01 What hidden costs should I budget for with Gorgias Chat?

Beyond the license fee, budget for: Ticket Volume Overage Costs (5-15% of license costs). For a typical deployment that works out to roughly +5%–+15% on top of the base license ($3,600/yr → $3,780–$4,140/yr).

02 Does Gorgias Chat charge for implementation?

Implementation costs for Gorgias Chat vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Gorgias Chat support cost?

Premium support pricing for Gorgias Chat depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Gorgias Chat?

Gorgias pricing is based on ticket volume rather than agent seats. As ticket volume grows (e. Estimated impact: 5-15% of license costs.

05 What add-ons cost extra with Gorgias Chat?

Add-on pricing for Gorgias Chat varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — See Gorgias Chat Plans

Check current Gorgias Chat pricing

Prices and terms change; verify against the live pricing page.

See Gorgias Chat Pricing