Price checkMonthly
Pro MDM Essentials$2.2/device/moEnterprise Advanced MDM$3.2/device/moUltimate UEM Essentials$4.7/device/mo
See all 5 plans

All Hexnode MDM Plans & Pricing

Plan Monthly Annual Best For
Pro MDM Essentials Not published Not specified
Enterprise Advanced MDM Not published Not specified
Ultimate UEM Essentials Not published Not specified
Ultra Advanced UEM Contact Sales Contact Sales Not specified
Hexnode UEM MSP Contact Sales Contact Sales Not specified
View all features by plan (compare side-by-side)

Pro MDM Essentials

Enterprise Advanced MDM

Ultimate UEM Essentials

Ultra Advanced UEM

Hexnode UEM MSP

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Tier
Billing
Your projected cost$55per month · $2.2/unit × 25units
Year 1 license$66012 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Hexnode MDM's plans, annualized. Custom-priced tiers show a hatched bar.

Pro MDM Essentials$26.4/yr
Enterprise Advanced MDM$38.4/yr
Ultimate UEM Essentials$56.4/yr
Ultra Advanced UEMCustom
Hexnode UEM MSPCustom
Quick Answer
Last verified:
High confidence

Hexnode MDM costs $2.20 to $4.70 per device/month as of September 2026, with 5 plans available. Plans: Pro MDM Essentials at $2.2/device/month, Enterprise Advanced MDM at $3.2/device/month, and Ultimate UEM Essentials at $4.7/device/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Hexnode MDM offers 5 pricing tiers: Pro MDM Essentials, Enterprise Advanced MDM, Ultimate UEM Essentials, Ultra Advanced UEM, Hexnode UEM MSP. Paid plans include Pro MDM Essentials at $2.2/device/month, Enterprise Advanced MDM at $3.2/device/month, Ultimate UEM Essentials at $4.7/device/month.

Compared to other mobile device management (mdm) software, Hexnode MDM is positioned at the budget-friendly price point.

  • 12 documented hidden costs beyond list price
  • G2 rating: 4.5 out of 5 from 252 reviews (as of Sep 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Hexnode MDM cost?

Hexnode MDM pricing starts at $2.20/device/month across 5 plans, with enterprise pricing available on request. Plans include Pro MDM Essentials at $2.20/device/month, Enterprise Advanced MDM at $3.20/device/month, Ultimate UEM Essentials at $4.70/device/month, Ultra Advanced UEM (custom pricing), Hexnode UEM MSP (custom pricing).

Hexnode MDM Pricing Overview

Hexnode MDM has 5 pricing plans ranging from $2.20 to $4.70/device/month. The Pro MDM Essentials plan costs $2.20/device/month. The Enterprise Advanced MDM plan costs $3.20/device/month. The Ultimate UEM Essentials plan costs $4.70/device/month. The Ultra Advanced UEM plan requires contacting sales for a custom quote. The Hexnode UEM MSP plan requires contacting sales for a custom quote.

There are at least 12 documented hidden costs beyond Hexnode MDM's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

See Hexnode MDM Plans

Hexnode MDM pricing starts at $2.20/device/month for the Pro MDM Essentials plan, rising to $3.20/device/month for Enterprise Advanced MDM and $4.70/device/month for Ultimate UEM Essentials. The Ultra Advanced UEM and Hexnode UEM MSP plans are available at custom pricing for large enterprises and managed service providers.

How Hexnode MDM Pricing Compares

Compare Hexnode MDM pricing against top alternatives in Mobile Device Management (MDM).

Jamf Pro $4-$12.5/month View pricing → Kandji Custom pricing View pricing → Microsoft Intune $0-$10/month View pricing →

Compare Hexnode MDM vs Alternatives

Before committing to Hexnode MDM, compare pricing with these 3 alternatives in the same category.

VSJamf Pro
From $4/month

Comprehensive Mac management with identity and AI tool governance

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VSKandji
Custom

IT teams managing mixed or Apple-centric device fleets

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VSMicrosoft Intune
Free

Basic Intune access

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All Hexnode MDM alternatives & migration guides

What Companies Actually Pay for Hexnode MDM

Review scores
Trustpilot 1out of 5 (6)
G2 4.5out of 5 (252)
Third-party review aggregates, as of Sep 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Unresponsive customer support with no escalation path for critical unresolved issuesFeature misrepresentation: features listed for a given plan tier require a higher-priced plan to accessNo refunds for unused licenses even when advertised features are unavailableAggressive billing practices with same-day calls threatening cancellation upon invoice

How Hexnode MDM Pricing Compares

Software Starting Price Top Price
Hexnode MDM $2.2/device/month $4.7/device/month
Kandji Custom Custom
Jamf Pro $4/month $12.5/month
Microsoft Intune Free $10/month
Mosyle $1/month $3/month
VMware Workspace ONE Free $20/month

Browse all Mobile Device Management (MDM) pricing →

12 Hexnode MDM Hidden Costs Beyond the List Price

Beyond the listed price, Hexnode MDM has at least 12 documented hidden costs that can significantly increase total cost of ownership.

Watch for 12 hidden costs
  • Basic Setup
    low 1 source
    industry "Basic Setup: Hexnode MDM generally has "minimal" implementation costs, with basic setup assistance included in the subscription."
  • Customization, Training, and Migration
    medium 1 source
    industry "These fees vary significantly based on the project's complexity and scope, potentially ranging from "a few hundred dollars" for small to medium-sized businesses (SMBs) to "thousands" for larger enterprises."
  • On-Premise Deployment
    critical 1 source
    industry "The buyer is also "solely responsible for all the costs and risks involved in implementation, maintenance, repair, updates and other hidden expenses.""
  • Minimum License Requirement
    medium 1 source
    industry "Minimum License Requirement: Hexnode's cloud plans require a minimum purchase of 15 licenses."
  • Advanced Support
    low 1 source
    industry "Advanced Support: While standard support and maintenance are included in the subscription, there is a potential for "extra for advanced support" as a hidden fee, according to a pricing comparison."
  • Hidden Labor Costs
    high 1 source
    industry "The buyer is also "solely responsible for all the costs and risks involved in implementation, maintenance, repair, updates and other hidden expenses.""
  • Misleading Tier Feature Listings Force Upgrades $1.00-$2.50/user/month
    high 1 source
    Trustpilot "their website lists features in a tier that are only included in the tiers above. When pressed on the issue, Hexnode didn't respond to thank us for raising the issue and commit to correcting it, they simply made excuses saying they couldn't list e..."
  • No Refunds for Unused Licenses 5-15% of license costs
    high 1 source
    Trustpilot "The company does not even refund the cost of unused licenses due to features unavailable with them."
  • Undelivered Sales Feature Commitments 5-15% of license costs
    high 1 source
    Trustpilot "The Sales people give false commitments even after sharing with them clear objectives for which we will be using their services, the support comes back and says the feature is being worked upon without an estimated timeline."
  • Feature-Tier Mismatch — Forced Plan Upgrade 45-115% of base plan costs
    high 2 sources
    Trustpilot "their website lists features in a tier that are only included in the tiers above. When pressed on the issue, Hexnode didn't respond to thank us for raising the issue and commit to correcting it, they simply made excuses saying they couldn't list e..."
    Trustpilot "the Sales people give false commitments even after sharing with them clear objectives for which we will be using their services, the support comes back and says the feature is being worked upon without an estimated timeline."
  • Aggressive Same-Day Invoice Payment Demands 5-10% of license costs
    medium 1 source
    Trustpilot "they send out invoices and immediately (same day) follow them up with phone calls that they'll cancel the subscription if you don't pay immediately."
  • Support Failure — Extended Unresolved Issues and Staff Downtime 5-20% of license costs
    critical 2 sources
    Trustpilot "Our Hexnode service has been impaired since June, preventing one of our devices from getting updated settings, which is blocking the staff member from doing work. It's almost November."
    Trustpilot "Hexnode support is unable to provide us with a plan to resolve the issue, or even an ETA as to when we'll hear back."
    Trustpilot "Horrendous customer support. They tell you they are working on an urgent ticket from you that will take several days and then don't do anything. You check in several days later and it appears they haven't even started on it."
Tip

Ask your Hexnode MDM sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 24 source citations total.

Hexnode MDM Contract Terms

Hexnode MDM contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Mid-Term Downgrade Not allowed
Payment Terms Invoiced; customers report same-day phone calls demanding immediate payment upon invoice issuance with threat of cancellation
Price Escalation No published schedule found in sources
Based on 1 verified source

How to Negotiate Hexnode MDM Pricing

Hexnode MDM contracts are negotiable. These 8 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 8 tactics
Validate All Required Features During the 14-Day Trial high success

Hexnode offers a 14-day trial. Use the entire period to test every workflow your team depends on, including edge cases. Users report discovering critical feature gaps only after committing to a paid plan, with no refund available.

Trustpilot reviews
Audit Tier Feature Listings Independently Before Signing high success

Cross-reference Hexnode's published feature comparison page against a direct conversation with a support agent (not sales) to confirm which features are actually available in your target tier. Users report the website lists features in lower tiers that require higher-tier subscriptions to access.

Trustpilot reviews
Leverage Pricing Tiers medium success

Understanding and comparing the features across Hexnode's tier-wise pricing setup can be a negotiation point.

https://hexnode.com
Get Feature Availability Confirmed in Writing medium success

Before signing any contract, request written confirmation — in the contract itself — of every feature the sales team promises. Users report that verbal and email commitments from sales are not honored, and support later classifies missing features as 'in development' with no timeline.

Trustpilot reviews
Request Written Feature Confirmation Before Signing medium success

Before signing any contract, request written confirmation from your sales representative that every feature listed under your chosen plan tier is fully available without requiring a higher-tier upgrade. Reference the known discrepancy between Hexnode's published tier feature lists and actual availability as negotiating leverage to either get missing features included in your current tier or secure a higher-tier plan at a reduced price.

Trustpilot customer review (Jul 2024)
Clarify Cancellation and Auto-Renewal Terms Upfront medium success

Sources indicate aggressive billing behavior. Before signing, request explicit written terms covering: the cancellation notice window, auto-renewal opt-out process, and what constitutes a valid payment period. Get payment due dates in writing to prevent surprise same-day cancellation threats.

Trustpilot customer review (Jul 2025)
Negotiate a Refund Clause for Undelivered Features low success

Before purchase, negotiate a contractual clause that entitles you to a pro-rated refund if specific named features are not available. Hexnode's default policy does not include refunds for unused licenses, so this must be explicitly negotiated upfront.

Trustpilot reviews
Negotiate a Refund or Pro-Rated Credit Provision in Writing low success

Hexnode's standard policy is to not refund unused licenses, even when advertised features are unavailable. Before committing, negotiate a written refund or pro-rated credit provision covering scenarios where a required feature is missing or non-functional. Use the 14-day trial to exhaustively validate every required feature before purchasing.

Trustpilot customer review (Sep 2021)
High success Medium Low / difficult

Full negotiation guide →

Hexnode MDM Pricing FAQ

01 What is the cheapest paid plan?

The Pro MDM Essentials plan is the cheapest paid plan, costing $2.2 per device per month.

02 What are the monthly prices for the standard plans?

Pro MDM Essentials costs $2.2 per device per month, Enterprise Advanced MDM costs $3.2 per device per month, and Ultimate UEM Essentials costs $4.7 per device per month.

03 Are there custom pricing options?

Yes, custom pricing is available for the Ultra Advanced UEM and Hexnode UEM MSP plans.

04 How much does Hexnode MDM cost per device?

Hexnode MDM starts at $2.20/device/month for the Pro MDM Essentials plan. The Enterprise Advanced MDM plan is $3.20/device/month, and the Ultimate UEM Essentials plan is $4.70/device/month. The Ultra Advanced UEM and Hexnode UEM MSP plans are custom-priced — contact Hexnode for a quote.

05 Does Hexnode offer a free trial?

Yes, Hexnode offers a 14-day free trial. Given user-reported gaps between advertised and actual feature availability, it is strongly recommended to use the full trial period to test every workflow your team requires before purchasing.

06 Are the features listed on Hexnode's pricing page accurate for each tier?

Users have reported that Hexnode's website lists features under lower-tier plans that are only accessible in higher tiers. Before purchasing, verify the availability of every feature you require with Hexnode support (not sales) and get confirmation in writing.

07 Does Hexnode issue refunds for unused licenses?

Based on user reports, Hexnode does not refund unused licenses — including in cases where advertised features were not available in the purchased tier. Review and negotiate the refund policy explicitly before committing to any plan.

08 What support escalation options are available with Hexnode?

Multiple users report that Hexnode lacks a formal escalation process. When support is unable to resolve an issue, users report no path to escalate to engineering or senior staff — only continued 'soon' responses with no timeline. Factor this into your evaluation if your team requires SLA-backed or guaranteed-resolution support.

09 Can I get a refund from Hexnode if the product doesn't include features I was promised?

Based on customer reports, Hexnode does not refund unused licenses even when advertised features are unavailable. No standard refund policy was found in available sources. Negotiate refund provisions explicitly before purchasing and validate all required features during the 14-day trial period.

10 Does Hexnode offer an MDM plan for managed service providers?

Yes, Hexnode UEM MSP is a dedicated plan for managed service providers with custom pricing. Contact Hexnode sales directly for a quote.

11 What is Hexnode's cancellation or downgrade policy?

No explicit cancellation window, downgrade policy, or minimum commitment terms were found in available sources. Customer reports indicate Hexnode threatens subscription cancellation for non-immediate payment of invoices. Clarify cancellation terms, auto-renewal clauses, and any downgrade provisions in writing before signing a contract.

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