Quick Answer
Last verified:
High confidence

IBM MaaS360 costs $4.24 to $9.54 per client device per month as of July 2026, with 4 plans available. Plans: Essentials at $4.24/client device per month, Deluxe at $5.3/client device per month, Premier at $6.63/client device per month, and Enterprise at $9.54/client device per month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

IBM MaaS360 offers 4 pricing tiers: Essentials, Deluxe, Premier, Enterprise. Paid plans include Essentials at $4.24/client device per month, Deluxe at $5.3/client device per month, Premier at $6.63/client device per month.

IBM MaaS360 lists $4.24-$9.54/client device per month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: steep learning curve & ui issues, weak customer support, high cost at scale. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Steep Learning Curve & UI Issues

medium training

Users report a steep learning curve for integration and an outdated or clunky user interface, potentially requiring additional training or integration consultants.

industry

Hidden/Implementation Costs: Buyers frequently encounter several hidden or implementation costs with IBM MaaS360: * Steep Learning Curve and UI Issues: Users often report a steep learning curve for integration and an outdated or clunky user interface, which can necessitate additional training and potentially the need for integration consultants

2

Weak Customer Support

high support

Capterra rates MaaS360's customer service at 2.0/5, suggesting buyers may need to budget for additional support or face delays in critical issue resolution without premium SLAs.

industry

Weak Customer Support: Capterra rates MaaS360's customer service at 2.0/5, suggesting that buyers might need to budget for additional support or experience delays in critical issue resolution unless paying for premium SLAs

3

High Cost at Scale

high overage

While per-device pricing is $4.24–$9.54 per device monthly, the total cost for large device fleets can be a significant pain point, with Capterra rating 'Value for Money' at 1.0/5.

industry

High Cost at Scale: While per-device pricing is in the mid-to-high range ($4.24–$9.54 per device monthly), the total cost for large device fleets can become a significant pain point, with Capterra rating "Value for Money" at just 1.0/5

4

Hidden Add-on Costs

high addon

Advanced security and support features like Mobile Threat Defense or deep Remote Control integrations are often relegated to higher tiers or sold as optional add-ons, inflating the total cost of ownership.

industry

For example, Mobile Threat Management is an add-on for $1/device/month or $2.50/user/month, and TeamViewer Remote Support is an add-on for $1/device/month or $2/user/month

5

Lost-Device Licensing

medium overage

Users have reported continuing to pay for licenses for devices that are lost but can still be unlocked by end-users.

industry

Lost-Device Licensing Issues: Users have reported continuing to pay for licenses for devices that are lost but can still be unlocked by end-users

6

Deployment Support Charge

low implementation

For the Essentials edition, a one-time engagement charge of $500.00 USD is noted for step-by-step deployment support.

industry

Deployment Support: For the Essentials edition, a one-time engagement charge of $500.00 USD is noted for step-by-step deployment support

7

Overage Charges

medium overage

Any usage exceeding the subscription limits will be billed monthly, with an Essentials Overage costing $4.66 USD per managed client device.

industry

Overage Charges: Any usage exceeding the subscription limits will be billed monthly, with an Essentials Overage costing $4.66 USD per managed client device

Frequently Asked Questions

01 What hidden costs should I budget for with IBM MaaS360?

Beyond the license fee, budget for: Hidden Add-on Costs (Mobile Threat Management: $1/device/month or $2.50/user/month; TeamViewer Remote Support: $1/device/month or $2/user/month); Deployment Support Charge ($500.00 USD); Overage Charges ($4.66 USD per managed client device). Exact totals depend on your deployment size and negotiated terms.

02 Does IBM MaaS360 charge for implementation?

IBM MaaS360 implementation is not included in the license cost. For the Essentials edition, a one-time engagement charge of $500.00 USD is noted for step-by-step deployment support. Estimated impact: $500.00 USD.

03 How much does IBM MaaS360 support cost?

Capterra rates MaaS360's customer service at 2.0/5, suggesting buyers may need to budget for additional support or face delays in critical issue resolution without premium SLAs.

04 Are there overage or storage costs with IBM MaaS360?

While per-device pricing is $4.24–$9.

05 What add-ons cost extra with IBM MaaS360?

Add-on pricing for IBM MaaS360 varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current IBM MaaS360 pricing

Prices and terms change; verify against the live pricing page.

See IBM MaaS360 Pricing