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Greenway Health uses custom pricing as of July 2026 with 5 plans available. Contact Greenway Health directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Greenway Health offers 5 pricing tiers: Novare, Greenway Clinical Assist, Greenway Health Pay, Greenway Patient Connect, Greenway Secure Cloud powered by AWS.

Last verified: | Sources: 1 pricing pages and reviews
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Greenway Health uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: training costs, feature add-on costs, implementation service fees. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Training Costs

high training

Users consistently report high training costs, with comprehensive packages for larger practices ranging from $15,000 to $20,000 annually.

industry

Comprehensive training packages, especially for larger practices, can range from $15,000 to $20,000 annually.

2

Feature Add-on Costs

medium addon

Some users report that Greenway Health charges for every individual feature, leading to unexpected costs.

industry

"Nickel-and-Diming" for Features: Some users have reported that Greenway Health "nickle and dime you for every feature."

3

Implementation Service Fees

medium implementation

For new customers, implementation service fees are either included in a one-time license fee or charged as an upfront fee for a hosted model.

industry

Implementation Service Fees: For new customers, implementation service fees are either included in a one-time license fee or charged as an upfront fee for a hosted model.

4

Provider Time Loss

critical overage

A 10-provider practice could lose over 14,000 hours a year due to physicians spending an average of five hours daily interacting with their EHR for documentation, re-entry, and workarounds.

industry

Provider Time: A 10-provider practice could lose over 14,000 hours a year due to physicians spending an average of five hours daily interacting with their EHR for documentation, re-entry, and workarounds.

5

Staff Replacement Costs

high overage

Replacing a single medical assistant costs an average of $14,200, which is roughly 40% of an annual salary, factoring in recruiting, onboarding, and training.

industry

Staff Burden: Replacing a single medical assistant costs an average of $14,200, which is roughly 40% of an annual salary, factoring in recruiting, onboarding, and training.

6

Denied Claims Rework Costs

high overage

The average cost of reworking a single claim is $25, amounting to an average of $2,500 per month for a practice reworking 100 claims.

industry

If 100 claims per month require rework, this amounts to an average of $2,500 per month in costs for a practice, not including employee hourly rates and overhead.

Frequently Asked Questions

01 What hidden costs should I budget for with Greenway Health?

Beyond the license fee, budget for: Training Costs ($15,000 to $20,000 annually); Provider Time Loss (over 14,000 hours a year); Staff Replacement Costs ($14,200); Denied Claims Rework Costs ($2,500 per month). Exact totals depend on your deployment size and negotiated terms.

02 Does Greenway Health charge for implementation?

Greenway Health implementation is not included in the license cost. For new customers, implementation service fees are either included in a one-time license fee or charged as an upfront fee for a hosted model..

03 How much does Greenway Health support cost?

Premium support pricing for Greenway Health depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Greenway Health?

A 10-provider practice could lose over 14,000 hours a year due to physicians spending an average of five hours daily interacting with their EHR for documentation, re-entry, and workarounds.. Estimated impact: over 14,000 hours a year.

05 What add-ons cost extra with Greenway Health?

Add-on pricing for Greenway Health varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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