Captivate Hidden Costs 2026
What they don't show you on the pricing page
Quick Answer
Last verified:
Medium confidence
Captivate costs Free to $90 per month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Captivate true cost runs 70% above the listed $0-$90/month price as of May 2026. For a 25-person team, expect ~$22,440 in year-one costs vs the $13,200 base license. Key hidden costs: custom plans for 300k+ downloads (contact sales), annual billing for discount (saves ~15%), no free plan or tier. Verified from 1 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $44 × 12) | $13,200/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$2,640/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$22,440 |
That's roughly 1.7× the advertised license price.
The median Captivate contract is $349/yr across 142 Vendr purchases.