Quick Answer
Last verified:
High confidence

Entrata uses custom pricing as of July 2026 with 3 plans available. Contact Entrata directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Entrata offers 3 pricing tiers: Operations Experience Platform, Resident Experience Platform, Entrata Layered Intelligence.

Entrata uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: implementation fees, training fees, property onboarding and platform maintenance fees. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Implementation Fees

high implementation

These fees are billed based on the chosen implementation package, the number of properties, and the number of employees being onboarded.

industry

Entrata's "Professional Services Terms and Conditions" refer to an "Implementation Fee" based on the selected package.

2

Training Fees

medium training

Additional options like on-site training or training at Entrata HQ are available for a nominal fee, beyond the free online and virtual resources.

industry

Training Fees: While Entrata offers some free online and virtual training resources, additional options like on-site training or training at Entrata HQ are available for a "nominal fee."

3

Property Onboarding and Platform Maintenance Fees

high implementation

These fees scale with the number of properties deployed and were reported to be $549,000 over three years for a composite organization transitioning 80 properties in the first year.

industry

A Forrester study for a composite organization (managing 100 properties and 15,000 units) estimated training fees at $315,000 over three years for onboarding 500 onsite staff and 100 corporate and support staff.

4

API Access Fees

high addon

Entrata has introduced access fees for its API, which can start at $5,000 annually and potentially increase to over $50,000 depending on usage and additional features.

industry

API Access Fees: Entrata has introduced access fees for its API, which can start at $5,000 annually and potentially increase to over $50,000, depending on usage and additional features.

Frequently Asked Questions

01 What hidden costs should I budget for with Entrata?

Beyond the license fee, budget for: Training Fees ($315,000 over three years); Property Onboarding and Platform Maintenance Fees ($549,000 over three years); API Access Fees ($5,000 annually). Exact totals depend on your deployment size and negotiated terms.

02 Does Entrata charge for implementation?

Entrata implementation is not included in the license cost. These fees are billed based on the chosen implementation package, the number of properties, and the number of employees being onboarded..

03 How much does Entrata support cost?

Premium support pricing for Entrata depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Entrata?

Overage and storage policies for Entrata depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Entrata?

Add-on pricing for Entrata varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Entrata pricing

Prices and terms change; verify against the live pricing page.

See Entrata Pricing