Turbo Tenant Pricing 2026

Yes, Turbo Tenant offers a Free plan.

The Essentials plan is the cheapest paid plan, costing $12.42 per month when billed annually.

The Essentials plan costs $149.0 annually, which breaks down to $12.42 per month. The Pro plan costs $199.0 annually, which breaks down to $16.58 per month.

TurboTenant's Free plan costs landlords $0/month, but the platform offsets revenue by charging tenants directly — $40–$55 per rental application (non-refundable) and payment processing fees for debit (~$73 flat) and credit card (3.49%) payments. Free plan landlords also have limited customer support access. Paid plans — Essentials at $12.42/month and Pro at $16.58/month (both billed annually) — reduce or eliminate fees passed to tenants.

No. TurboTenant's tenant application fees ($40–$55 per application) are non-refundable under any circumstances, including if the landlord never responds, the listing is fraudulent, the tenant was incorrectly guided to apply (e.g., co-signer situations), or the fee was charged due to a platform error. Multiple tenants report being denied refunds even after escalating to customer service.

ACH payments can be held for 9 to 15+ business days before landlords receive the funds. This delay has been reported on both free and paid Premium plans, often without advance notice. It can affect first-month rent, security deposits, and large transfers. TurboTenant has been criticized for not disclosing hold thresholds or expected release dates upfront.

Tenants paying via bank account (ACH) typically pay no processing fee. Debit card payments incur a flat fee (approximately $73 per transaction has been reported). Credit card payments incur a 3.49% fee. These fees apply regardless of which TurboTenant plan the landlord uses, though paid plans may reduce some tenant-side fees.

Yes. Publicly available promo codes have been reported — the code COMEBACK25 was confirmed to provide 30% off a 1-year subscription as of January 2026. TurboTenant customer service agents may also offer smaller retention discounts. Annual billing is required for both the Essentials ($12.42/month) and Pro ($16.58/month) plans — no monthly billing option exists for paid tiers.

TurboTenant may not send notifications when a linked bank account connection expires. This can result in missed rent payments or rent being automatically charged to a debit or credit card with significantly higher fees. One tenant reported being charged an extra $16.58/month repeatedly because the platform kept forgetting their bank account. Re-linking the account does not always resolve the issue without contacting support.

Multiple landlords report holds of 9–15+ business days on ACH payments before funds are released to their bank accounts. Even paid Premium subscribers report extended holds on large or first-time payments, without advance notice, clear thresholds, or a disclosed release date. This is the most consistently reported issue in user reviews.

TurboTenant has two paid tiers, both billed annually with no monthly billing option: Essentials at $12.42/month and Pro at $16.58/month. The Free plan remains available at $0/month for landlords who are comfortable with tenant-paid fees and limited support access.

Based on user reports, TurboTenant does not offer refunds. Subscribers who were auto-renewed and attempted to cancel report being directed to a refund request form that was directly denied. There is no self-service cancellation path that stops future charges, and customer support is difficult to reach for billing disputes.

Customer support is widely cited as a major weakness. Free plan users have access to an AI chatbot only, with long wait times to reach a live agent. Paid subscribers report unanswered phone calls, copy-pasted email responses, being hung up on, and going multiple days without resolution on urgent issues including missing funds over $5,000.

Yes. TurboTenant's Free plan includes rental listing syndication, tenant screening, online rent collection, and basic lease management at no charge to the landlord. The catch: application fees ($40–$55) and payment processing fees (debit card flat fees, 3.49% credit card) are passed directly to tenants rather than absorbed by the landlord.

TurboTenant's paid plans are billed annually only — there is no monthly billing option. Essentials costs $12.42/month ($149/year) and Pro costs $16.58/month ($199/year). The Free plan remains available at $0 for landlords who are comfortable with tenant-borne fees.

On the Free landlord plan, tenants are charged a non-refundable application fee ($40–$55 per application) and payment processing fees for debit cards (flat fees reported up to $73) and credit cards (3.49%). Bank account (ACH) payments are free for tenants, but bank linking issues can inadvertently trigger the card fee.