All Zoho Assist Plans & Pricing

Plan Monthly Annual Best For
Standard Remote Support Not specified
Professional Remote Support Not specified
Enterprise Remote Support Not specified
Standard Unattended Access Not specified
Professional Unattended Access Not specified
Custom Quote Contact Sales Contact Sales Not specified
Additional Storage Not published Not specified
Call Credits for VoIP Not published Not specified
Web conferencing platform Contact Sales Not specified
Zoho Lens Contact Sales Not specified
View all features by plan (compare side-by-side)

Standard Remote Support

Professional Remote Support

Enterprise Remote Support

Standard Unattended Access

Professional Unattended Access

Custom Quote

Additional Storage

Call Credits for VoIP

Web conferencing platform

Zoho Lens

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Tier
Billing
Your projected cost$250per month · $10/unit × 25units
Year 1 license$3.0K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Zoho Assist's plans, annualized. Custom-priced tiers show a hatched bar.

Standard Remote Support$120/yr
Professional Remote Support$180/yr
Enterprise Remote Support$288/yr
Standard Unattended Access$120/yr
Professional Unattended Access$180/yr
Custom QuoteCustom
Additional Storage$48/yr
Call Credits for VoIP$12/yr
Web conferencing platformCustom
Zoho LensCustom
Quick Answer
Last verified:
High confidence

Zoho Assist costs $1 to $24 per technician/month as of September 2026, with 10 plans available. Plans: Standard Remote Support at $10/technician/month, Professional Remote Support at $15/technician/month, Enterprise Remote Support at $24/technician/month, Standard Unattended Access at $10/technician/month, Professional Unattended Access at $15/technician/month, Additional Storage at $4/technician/month, and Call Credits for VoIP at $1/technician/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Zoho Assist offers 10 pricing tiers: Standard Remote Support, Professional Remote Support, Enterprise Remote Support, Standard Unattended Access, Professional Unattended Access, Custom Quote, Additional Storage, Call Credits for VoIP, Web conferencing platform, Zoho Lens. Paid plans include Standard Remote Support at $10/technician/month, Professional Remote Support at $15/technician/month, Enterprise Remote Support at $24/technician/month.

Compared to other remote desktop software software, Zoho Assist is positioned at the budget-friendly price point.

  • 8 documented hidden costs beyond list price
  • Contracts auto-renew — Up to five business days after renewal for monthly subscriptions, or fifteen days after renewal for annual subscriptions.
  • G2 rating: 4.7 out of 5 from 706 reviews (as of Sep 2026)

How much does Zoho Assist cost?

Zoho Assist pricing starts at $1/technician/month across 10 plans, with enterprise pricing available on request. Plans include Standard Remote Support at $10/technician/month, Professional Remote Support at $15/technician/month, Enterprise Remote Support at $24/technician/month, Standard Unattended Access at $10/technician/month, Professional Unattended Access at $15/technician/month, Custom Quote (custom pricing), Additional Storage at $4/technician/month, Call Credits for VoIP at $1/technician/month, Web conferencing platform (custom pricing), Zoho Lens (custom pricing).

Zoho Assist Pricing Overview

Zoho Assist has 10 pricing plans ranging from $1 to $24/technician/month. The Standard Remote Support plan costs $10/technician/month. The Professional Remote Support plan costs $15/technician/month. The Enterprise Remote Support plan costs $24/technician/month. The Standard Unattended Access plan costs $10/technician/month. The Professional Unattended Access plan costs $15/technician/month. The Custom Quote plan requires contacting sales for a custom quote. The Additional Storage plan costs $4/technician/month. The Call Credits for VoIP plan costs $1/technician/month. The Web conferencing platform plan requires contacting sales for a custom quote. The Zoho Lens plan requires contacting sales for a custom quote.

Zoho Assist contracts auto-renew, with a No minimum commitment, as monthly plans are available. minimum commitment, and annual price increases of up to 15%.

There are at least 8 documented hidden costs beyond Zoho Assist's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Zoho Assist pricing starts at $10/month for the Standard Remote Support or Standard Unattended Access plans. Teams needing more advanced capabilities can step up to Professional Remote Support or Professional Unattended Access at $15/month each, or the Enterprise Remote Support plan at $24/month. Optional add-ons — Additional Storage ($4/month), VoIP Call Credits ($1/month), web conferencing ($1/year), and Zoho Lens AR support ($14/year) — are priced separately from all plans.

How Zoho Assist Pricing Compares

Compare Zoho Assist pricing against top alternatives in Remote Desktop Software.

Compare Zoho Assist vs Alternatives

Before committing to Zoho Assist, compare pricing with these 3 alternatives in the same category.

All Zoho Assist alternatives & migration guides

What Companies Actually Pay for Zoho Assist

Review scores
TrustRadius 8.7out of 10 (10)
G2 4.7out of 5 (706)
Third-party review aggregates, as of Sep 2026

How Zoho Assist Pricing Compares

Software Starting Price Top Price
Zoho Assist $1/technician/month $24/technician/month
AnyDesk Free $111.9/month
ConnectWise ScreenConnect $24/month $60/month
LogMeIn Pro $30/month $129/month
Splashtop Free $13/month
TeamViewer $24.9/month $229.9/month

8 Zoho Assist Hidden Costs Beyond the List Price

Beyond the listed price, Zoho Assist has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Exceeding Unattended Access Limits
    medium 1 source
    industry "Exceeding this limit can incur additional fees"
  • Additional Cloud Storage $4 per month or $48 per year
    low 1 source
    industry "Any additional 5GB of storage costs $4 per month or $48 per year"
  • Enterprise Support 20% of your license fee
    high 1 source
    industry "This includes 24/7 support, a three-hour priority response time, onboarding assistance, and one-on-one customer service sessions"
  • Team Training $200-$800
    low 1 source
    industry "Training: Although implementation is generally straightforward, training for a team might add an estimated $200-$800, depending on the team's size"
  • Web Conferencing Functionality
    medium 1 source
    industry "Web Conferencing: Unlike some competitors, Zoho Assist does not include web conferencing functionality, requiring a separate Zoho Meeting subscription"
  • Implementation for Larger Zoho Ecosystems R50,000 to R250,000 or more (approximately $2,600 to $13,000+ USD)
    critical 1 source
    industry "These costs cover business process mapping, custom workflow development, data migration, API integrations, and comprehensive training"
  • VoIP Call Credits $1/month
    low 1 source
  • Zoho Lens Augmented Reality Add-on $14
    low 1 source
Tip

Ask your Zoho Assist sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 9 source citations total.

Zoho Assist Contract Terms

Zoho Assist contracts auto-renew. Changes require Up to five business days after renewal for monthly subscriptions, or fifteen days after renewal for annual subscriptions.. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Up to five business days after renewal for monthly subscriptions, or fifteen days after renewal for annual subscriptions.
Minimum Commitment No minimum commitment, as monthly plans are available.
Price Escalation up to 15%
Based on 1 verified source

How to Negotiate Zoho Assist Pricing

Zoho Assist contracts are negotiable. These 2 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 2 tactics
Leverage Annual Commitments high success

Zoho offers significant discounts for annual, up-front commitments compared to monthly subscriptions, which buyers can use to secure a lower overall price.

https://zoho.com
Factor in Implementation Costs medium success

For those considering Zoho Assist as part of Zoho One, it's crucial to understand that the advertised 'all-in-one' price doesn't cover implementation, customization, data migration, and training, and buyers should factor these into their budget and potentially negotiate for bundled implementation services.

https://itweb.co.za

Full negotiation guide →

Zoho Assist Pricing FAQ

01 What are the available remote support plans?

Zoho Assist offers Standard Remote Support at $10.0 per technician/month, Professional Remote Support at $15.0 per technician/month, and Enterprise Remote Support at $24.0 per technician/month.

02 What are the available unattended access plans?

Zoho Assist offers Standard Unattended Access at $10.0 per unattended computer/month and Professional Unattended Access at $15.0 per unattended computer/month.

03 Is there a custom pricing option?

Yes, Zoho Assist offers a Custom Quote option for pricing tailored to specific needs.

04 Does Zoho Assist offer remote support and unattended access in the same plan?

Zoho Assist sells Remote Support and Unattended Access as separate plan tracks. Remote Support plans (Standard at $10/month, Professional at $15/month, Enterprise at $24/month) cover on-demand attended sessions. Unattended Access plans (Standard at $10/month, Professional at $15/month) cover persistent, unmonitored device access. Combining both capabilities requires two separate subscriptions.

05 Does Zoho Assist work across different operating systems?

Yes. Reviewers confirm that Zoho Assist supports multi-platform remote support, allowing technicians to connect across different operating systems.

06 How secure is Zoho Assist?

Zoho Assist includes two-factor authentication (2FA). Reviewers specifically call this out as a meaningful security layer for teams requiring secure remote access.

07 What is Zoho Lens and is it included in Zoho Assist?

Zoho Lens is an augmented reality remote assistance tool that lets field technicians use a smartphone camera for visual guidance on physical equipment. It is not included in any Zoho Assist plan — it is a separately purchased add-on priced at $14/year per technician.

08 How does Zoho Assist perform on low-bandwidth connections?

Performance on low-bandwidth connections is a noted weakness. One reviewer specifically flagged that working from areas with limited connectivity affected Zoho Assist's performance. Teams operating in bandwidth-constrained environments should test the tool before committing.

09 Does Zoho Assist's unattended access work reliably?

Generally yes, though one reviewer noted it occasionally reports a device as offline even when it is online. The reviewer described this as rare. A separate reviewer confirmed successfully using unattended access to recover a machine after a system crash, accessing Quick Launch tools to restore the environment.

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