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Zoho Assist costs $1 to $24 per technician/month as of July 2026, with 10 plans available. Plans: Standard Remote Support at $10/technician/month, Professional Remote Support at $15/technician/month, Enterprise Remote Support at $24/technician/month, Standard Unattended Access at $10/technician/month, Professional Unattended Access at $15/technician/month, Additional Storage at $4/technician/month, and Call Credits for VoIP at $1/technician/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Zoho Assist offers 10 pricing tiers: Standard Remote Support, Professional Remote Support, Enterprise Remote Support, Standard Unattended Access, Professional Unattended Access, Custom Quote, Additional Storage, Call Credits for VoIP, Web conferencing platform, Zoho Lens. Paid plans include Standard Remote Support at $10/technician/month, Professional Remote Support at $15/technician/month, Enterprise Remote Support at $24/technician/month.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — See Zoho Assist Plans

Zoho Assist lists $1-$24/technician/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: exceeding unattended access limits, additional cloud storage, enterprise support. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Exceeding Unattended Access Limits

medium overage

Exceeding the Standard plan's limit of 25 computers per month for Unattended Access can incur additional fees.

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Exceeding this limit can incur additional fees

2

Additional Cloud Storage

low overage

Any additional 5GB of cloud storage for session recordings costs $4 per month or $48 per year.

industry

Any additional 5GB of storage costs $4 per month or $48 per year

3

Enterprise Support

high support

Enterprise Support is a paid add-on costing 20% of your license fee, including 24/7 support, a three-hour priority response time, onboarding assistance, and one-on-one customer service sessions.

industry

This includes 24/7 support, a three-hour priority response time, onboarding assistance, and one-on-one customer service sessions

4

Team Training

low training

Training for a team might add an estimated $200-$800, depending on the team's size.

industry

Training: Although implementation is generally straightforward, training for a team might add an estimated $200-$800, depending on the team's size

5

Web Conferencing Functionality

medium addon

Zoho Assist does not include web conferencing functionality, requiring a separate Zoho Meeting subscription.

industry

Web Conferencing: Unlike some competitors, Zoho Assist does not include web conferencing functionality, requiring a separate Zoho Meeting subscription

6

Implementation for Larger Zoho Ecosystems

critical implementation

For businesses integrating Zoho Assist within the broader Zoho One suite, implementation costs can range from R50,000 to R250,000 or more (approximately $2,600 to $13,000+ USD) covering business process mapping, custom workflow development, data migration, API integrations, and comprehensive training.

industry

These costs cover business process mapping, custom workflow development, data migration, API integrations, and comprehensive training

Frequently Asked Questions

01 What hidden costs should I budget for with Zoho Assist?

Beyond the license fee, budget for: Additional Cloud Storage ($4 per month or $48 per year); Enterprise Support (20% of your license fee); Team Training ($200-$800); Implementation for Larger Zoho Ecosystems (R50,000 to R250,000 or more (approximately $2,600 to $13,000+ USD)). Exact totals depend on your deployment size and negotiated terms.

02 Does Zoho Assist charge for implementation?

Zoho Assist implementation is not included in the license cost. For businesses integrating Zoho Assist within the broader Zoho One suite, implementation costs can range from R50,000 to R250,000 or more (approximately $2,600 to $13,000+ USD) covering business process mapping, custom workflow development, data migration, API integrations, and comprehensive training.. Estimated impact: R50,000 to R250,000 or more (approximately $2,600 to $13,000+ USD).

03 How much does Zoho Assist support cost?

Enterprise Support is a paid add-on costing 20% of your license fee, including 24/7 support, a three-hour priority response time, onboarding assistance, and one-on-one customer service sessions.. Estimated impact: 20% of your license fee.

04 Are there overage or storage costs with Zoho Assist?

Exceeding the Standard plan's limit of 25 computers per month for Unattended Access can incur additional fees..

05 What add-ons cost extra with Zoho Assist?

Add-on pricing for Zoho Assist varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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