Syncro: 3 Hidden Costs Beyond the Price Tag (2026)

Quick Answer

Last verified: April 24, 2026

Medium confidence

Syncro costs Free to $179 per month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

Free tier: No free tier available

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Syncro true cost runs 70% above the listed $0-$179/month price as of May 2026. For a 25-person team, expect ~$65,790 in year-one costs vs the $38,700 base license. Key hidden costs: third-party integration costs, per-feature add-ons beyond base platform, documentation management platform required. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

Third-party integration costs

medium addon

While Syncro includes RMM, PSA, and Splashtop remote access, MSPs often need to add security tools (antivirus, EDR, MDR) and backup solutions separately. Common additions include Huntress, BitDefender, and backup platforms.

reddit
We use Huntress. They have a startup program you can do for less than 50 seats. Pricing is a little more. Syncro shop here too

reddit
I do a lot of scripting, and syncro's scripting engine is pretty good. 1. Syncro rmm - per tech pricing, unlimited endpoints 2. Syncro maybe - do trial and see if their psa works for you. 3. Bitdefender Gravityzone optionally with huntress

Per-feature add-ons beyond base platform

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Syncro has introduced paid add-ons for features that users expected to be included in the base platform. For example, monitoring Windows Defender (a free Microsoft product) costs an additional $0.75/agent/month on top of the base subscription.

reddit
They recently enabled Windows Security monitoring but you have to pay 75 cents per agent to monitor. 75 cents to monitor a free antivirus. This could have really allowed them to stand out.

reddit
It's not a great sign when management services that don't require any external licensing become 'pay to use'. Syncro is just going to end up being a per endpoint cost.

Documentation management platform required

medium addon

Syncro lacks comprehensive documentation features, so most MSPs add a separate documentation platform like IT Glue or Hudu. This is a necessary addition for professional MSP operations.

reddit
We use the worksheets feature for onboarding within Syncro, along with Hudu.

reddit
We use Syncromsp. RMM for Syncro, PSA for Syncro, ITGlue for documentation

Example: True Cost for 25 Users

License (25 × $129 × 12)	$38,700/yr
Third-party integration costs	+$10-$30/endpoint/year
Per-feature add-ons beyond base platform	+$0.75/agent/month
Documentation management platform required	+$200-$600/year
Estimated Year 1 Total	~$65,790

That's roughly 1.7× the advertised license price. The median Syncro contract is $500/yr across 34 Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Syncro?

Beyond the license fee, budget for: Third-party integration costs ($10-$30/endpoint/year); Per-feature add-ons beyond base platform ($0.75/agent/month); Documentation management platform required ($200-$600/year). Total ownership typically runs 70% higher than the listed price.

02 Does Syncro charge for implementation?

Implementation costs for Syncro vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Syncro support cost?

Premium support pricing for Syncro depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Syncro?

Overage and storage policies for Syncro depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Syncro?

Add-on pricing for Syncro varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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