All Shippo Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • Best USPS, UPS, FedEx, and DHL Express discounts
  • Unlimited store connections
  • International shipping
  • Automations
  • Return labels
  • Shipment tracking
  • Reporting and analytics
  • Email support
  • 1 user login

Pro

  • Estimated delivery dates powered by AI
  • Connect your own carrier account (free)
  • Branded tracking pages, notification emails, and packing slips
  • Chat and phone support
  • Up to 5 user logins

Premier

  • Dedicated account manager
  • 15+ user logins
  • Unlimited shipments
Compare Shippo with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does Shippo actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$425per month · $17/unit × 25units
Year 1 license$5.1K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Shippo's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Pro$204/yr
PremierCustom
Quick Answer
Last verified:
Medium confidence

Shippo costs Free to $17 per month as of July 2026, with 3 plans available including a free tier. Plans: Free (free), and Pro at $17/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

$25 Credit — Shippo

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Shippo offers 3 pricing tiers: Free, Pro, Premier. A free plan is available. Paid plans include Pro at $17/month. The Pro plan is grow your business with branded shipping and more support.

Compared to other shipping software software, Shippo is positioned at the budget-friendly price point.

  • 9 documented hidden costs beyond list price
  • Contracts auto-renew

How much does Shippo cost?

Shippo offers 3 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Pro at $17/month, Premier (custom pricing).

Shippo Pricing Overview

Shippo has 3 pricing plans, including a free tier. Paid plans range from $0 to $17/month. The Free plan is free and is best for getting started with shipping. The Pro plan costs $17/month, best for grow your business with branded shipping and more support. The Premier plan requires contacting sales for a custom quote and is designed for scale up with dedicated support and more user access.

Shippo contracts auto-renew, with a Monthly minimum commitment.

There are at least 9 documented hidden costs beyond Shippo's list price, including implementation, training, and add-on fees.

This pricing was last verified in July 11, 2026 from 1 independent source.

Shippo pricing starts at $0/month on the Free plan, which includes multi-carrier rate comparison and label generation but charges a per-label transaction fee on every shipment. The Pro plan at $17/month eliminates per-label fees and unlocks advanced automation, making it cost-effective for businesses shipping regularly. High-volume shippers can contact Shippo for custom Premier pricing.

How Shippo Pricing Compares

Compare Shippo pricing against top alternatives in Shipping Software.

Compare Shippo vs Alternatives

Before committing to Shippo, compare pricing with these 3 alternatives in the same category.

All Shippo alternatives & migration guides

What Companies Actually Pay for Shippo

Review scores
TrustRadius 9.7out of 10 (3)
Trustpilot 1.6out of 5 (24)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Insurance claims frequently denied on technicalities even after carrier accepts packageUnexpected post-delivery surcharges applied weeks after shipmentDisplayed label prices change dramatically after printingCustomer support is slow, email-only, and unhelpful for urgent issues

Shippo Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Low-Volume Shipper (Under 340 Labels/Month) $5 Year 1 total
100 labels × $0.05
Total $5

A small business shipping 100 labels per month on the Free plan. Per-label fees of $0.05 add up to $5/month, making the Free plan the most economical choice.

Break-Even Point (340 Labels/Month) $17 Year 1 total
either as 340 × $0.05 per-label fees or Pro subscription
Total $17

At approximately 340 labels per month, the cumulative per-label fees ($17) equal the Pro plan monthly subscription cost. This is the volume where upgrading becomes cost-neutral.

High-Volume Shipper (500+ Labels/Month) $17 Year 1 total
in per-label fees $25
Total $17

A growing e-commerce business shipping 500 labels monthly. The Pro plan at $17/month eliminates per-label fees, saving $8/month compared to staying on Free plan ($25 in per-label fees vs $17 subscription).

Occasional Shipper — Free Plan $0 Year 1 total

Individual or small business shipping fewer than 340 labels/month using the Free plan with per-label transaction fees.

Growing E-Commerce Store — Pro Plan $17 Year 1 total

Small e-commerce business shipping regularly, using Shopify/Etsy/WooCommerce integrations, benefiting from flat monthly fee with no per-label transaction fees.

High-Volume Shipper — Premier Plan Custom pricing (contact Shippo sales) Year 1 total
contact Shippo sales
Total Custom pricing (contact Shippo sales)

Established business with high shipping volume requiring custom rates, dedicated support, and advanced automation. Pricing is custom-quoted.

Calculated from Free plan per-label fee structure

How Shippo Pricing Compares

Software Starting Price Top Price
Shippo Free $17/month
EasyPost Free $20/month
Pirate Ship Custom Custom
ShipBob Custom Custom
ShipStation Free $349.99/month
Stamps.com $14.99/month $29.99/month

9 Shippo Hidden Costs Beyond the List Price

Beyond the listed price, Shippo has at least 9 documented hidden costs that can significantly increase total cost of ownership.

Watch for 9 hidden costs
  • Per-Label Transaction Fee on Free Plan $0.05/label on basic tier
    low 2 sources
    Reddit "shippo ($.05 fee per shipment at the basic level, but has subscription services with extra features and no per-shipment fee)"
    Reddit "The biggest difference I see so far is you pay per label, you can't load up a balance like with SS."
  • Manual Card Charges Per Batch Administrative overhead
    low 2 sources
    Reddit "Manual card charges for label batches"
    Reddit "Cannot pre-load account balance like some competitors"
    Reddit "Hopefully when I bulk buy labels, it hits the card on file once instead of for each label, because that would be an accounting nightmare. Waiting to hear back from Shippo Support on that one..."
  • Forced Pro Upgrade at Volume Threshold $17/month after 30 shipments
    medium 1 source
    Trustpilot "They just raised there shipping to $20 a month Pro fee because I did 30 shipments in a month, lol With that said there platform is very easy to use but if you locked in to there Eco System, its ha..."
  • Post-Delivery Carrier Surcharges 5-25% of label costs
    high 4 sources
    Trustpilot "I asked about a $3.77 post-delivery surcharge. They said, my international package was 8 lbs instead of 5.4 lbs as shown on the label."
    Trustpilot "SCAM! My package got lost in FL on June 9th but Shippo mysteriously charges me $34 in surcharge on June 22nd and falsely claimed its because the package was sent to San Pable, CA..."
    Trustpilot "100% crooks. Showed me a price of $13.xxx - and charged $31.xx. (3 other options were all below $20) I had picked the cheapest and it only become $31.62 AFTER I printed the label."
    Trustpilot "They hit us with predatory "Dimensional Weight" surcharges and hidden fees to make up for the profit Amazon took from them."
  • Label Correction Fees $10-$100
    high 1 source
    Trustpilot "they charged me an unjustified $77.31 'Correction Fee' on a broken label and refused to refund it to my original payment method, offering useless store credit instead."
  • Duplicate Label Costs from System Errors 5-15% of label costs
    high 2 sources
    Trustpilot "Their system is fundamentally broken. They generated 19 different shipping labels with incorrect metadata (address mismatch), making them completely unscannable by USPS and UPS."
    Trustpilot "I scheduled a pickup through their website, only to find out after the pickup window that DHL never received the request. They let me schedule a pick up, purchase postage, and gave me confirmation despite knowing their system was faulty."
  • Shipping Insurance (XCover) — High Denial Rate 1-3% of declared shipment value
    high 4 sources
    Trustpilot "I am extremely disappointed with Shippo's insurance process. After they lost a package valued at $324, I was bounced like a ball between UPS and USPS... They create a cycle where you can never actually get a result."
    Trustpilot "Claim was denied because of packaging. Why did you agree to insure it? It was inspected by the shipper, UPS, at drop off and accepted. I specifically asked them to inspect the packaging and let me know if they would do anything different."
    Trustpilot "Excellent pricing. Bought insurance, the shipper damaged the shipment, claim was denied. Would not use except for basic items and don't purchase their insurance."
    Trustpilot "DON'T BUY THE SHIPPING INSURANCE!! Buy shipping directly from carriers!! I've been buying shipping insurance through Goshippo.com label for over a couple of years now, but this is my first claim under their change to XCover.com. And it's a total SCAM."
  • Unexpected Subscription Auto-Enrollment $17/user/month
    critical 1 source
    Trustpilot "I printed out a label one time. 3 months ago. No notification, no warning that this would become a $19 subscription. I inquired about it a day after the charge, 3 days and I have talked to several different employees who refuse to give me a refund."
  • Slow and Delayed Refunds 14+ day cash-flow delay
    medium 2 sources
    Trustpilot "they offered to refund the money into my shippo account AFTER 14 days after the carrier confirms that I didn't ship anything..."
    Trustpilot "The refund also takes 14 days and you don't even get a refund to your card, its to the Shippo ACCOUNT and only after its in your account can you request a real refund, which is crazy as well because they take so long that you might forget to even ..."
Tip

Ask your Shippo sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Reddit User discussions Trustpilot Consumer reviews TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 27 source citations total.

Shippo Contract Terms

Shippo contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment Monthly
Mid-Term Downgrade Not allowed
Payment Terms Monthly subscription charge; per-label charges billed per batch on the Free plan
Price Escalation No published price escalation schedule found in sources
Based on 2 verified sources

How to Negotiate Shippo Pricing

Shippo contracts are negotiable. These 5 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 5 tactics
Avoid Shipping Insurance Add-On high success

Shippo's insurance (via XCover) has a high reported claim denial rate. For valuable shipments, purchase insurance directly through the carrier (UPS/FedEx/USPS) or a third-party insurer. This eliminates a recurring cost with poor payout reliability.

Trustpilot reviews (multiple independent reports)
Negotiate Carrier Rates Through Shippo medium success

If you ship high volumes, you can negotiate better pricing directly with UPS or other carriers while still using Shippo's platform to manage labels and compare rates across carriers.

Reddit discussion about Shippo's carrier integration features
Compare Free vs Pro Break-Even Volume medium success

Calculate your monthly label volume before committing to the Pro plan at $17/month. The Free plan charges per-label fees; if you ship fewer than the break-even threshold, the Free plan is cheaper. Use this math in conversations with Shippo sales for custom Premier pricing.

Tier structure analysis
Request Premier (Custom) Pricing for High Volume medium success

If your shipping volume is substantial, bypass the Pro plan and request Premier pricing directly from Shippo's sales team. Custom pricing at volume may eliminate per-label fees and provide dedicated support.

Tier structure (Premier plan is custom-quoted)
Dispute Surcharges Directly with Carriers medium success

Post-delivery dimensional weight and address correction surcharges are applied by carriers (UPS, FedEx, USPS, DHL). If a surcharge appears incorrect, escalate disputes directly to the carrier rather than relying on Shippo support, which users report is slow to resolve billing disputes.

Trustpilot review patterns

Full negotiation guide →

Shippo Pricing FAQ

01 How much does Shippo cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Shippo have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Shippo?

Key features include the items listed in the pricing tiers above.

04 Is Shippo worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 How does Shippo pricing compare to buying labels at the post office?

Shippo provides commercial base pricing, which is significantly cheaper than retail post office rates. Multiple users report saving money compared to counter pricing, with examples showing USPS First Class labels costing $3.01-$3.49 through Shippo versus $3.65+ at retail.

06 Can I use Shippo with my existing e-commerce platform?

Yes, Shippo integrates with major e-commerce platforms including Shopify, WooCommerce, Etsy, and WIX. The setup is reportedly very quick—users mention it taking about 10 minutes to connect and start shipping.

07 What carriers does Shippo support?

Shippo supports multiple carriers including USPS, UPS, FedEx, and DHL. You can compare rates across carriers in a single platform and choose the most cost-effective option for each shipment.

08 Is there a free plan available?

Yes, Shippo offers a Free plan at $0/month. For businesses needing additional features, the Pro plan is available at $17/month.

09 Is Shippo really free, or are there hidden fees?

Shippo's Free plan ($0/month) is genuinely free to use, but you pay per shipping label created. There's a small per-label fee (historically $0.05/label on the basic tier). The Pro plan ($17/month) removes per-label fees, making it more cost-effective for high-volume shippers. You're also paying for the actual postage costs from USPS, UPS, FedEx, or other carriers.

10 Can I use Shippo with multiple carriers, or just USPS?

Shippo supports multiple carriers including USPS, UPS, FedEx, and DHL. You can connect your own carrier accounts or use Shippo's pre-negotiated rates. The platform shows pricing from all carriers side-by-side so you can choose the cheapest option for each shipment.

11 Does Shippo integrate with e-commerce platforms like Shopify, Etsy, and WooCommerce?

Yes, Shippo integrates with major e-commerce platforms including Shopify, Etsy, eBay, WooCommerce, and others. It automatically imports order details and shipping addresses, streamlining the label creation process. Some users prefer Shippo over platform-native shipping due to better carrier rate comparisons and automation features.

12 When should I upgrade from Free to Pro ($17/month)?

The break-even point is around 340 labels per month. At that volume, the $0.05 per-label fees on the Free plan equal the $17 Pro subscription. If you ship more than 340 labels monthly or need advanced automation features, the Pro plan becomes cost-effective. Some users report being automatically upgraded to Pro after 30 shipments in a month.

13 Does Shippo charge per label on the free plan?

Yes. On Shippo's Free plan, a per-label transaction fee applies to each label printed (historically $0.05/label). Each label batch is also charged to your card separately rather than drawing from a preloaded balance. Upgrading to the Pro plan at $17/month eliminates per-label transaction fees.

14 Can Shippo automatically upgrade me to a paid plan?

Yes, multiple users report being automatically moved from the Free plan to a paid subscription without clear notice after reaching a shipping volume threshold. Monitor your billing closely, and if you print labels infrequently, check your account settings to ensure you haven't been auto-enrolled in the Pro plan ($17/month).

15 How long do Shippo refunds take?

Refunds for voided labels can take up to 14 days after the carrier confirms the label was unused. The refund is credited to your Shippo account balance — not your original payment method. You must then separately request a transfer of that credit to your bank, adding further delay.

16 Is Shippo's shipping insurance worth it?

Based on multiple user reports, Shippo's shipping insurance (provided through XCover) has a high claim denial rate, often citing packaging standards as grounds for denial even after carrier acceptance. For valuable shipments, users strongly recommend purchasing insurance directly through the carrier (UPS, FedEx, USPS) instead.

17 What integrations does Shippo's Free plan include?

The Free plan includes integrations with major e-commerce platforms including Shopify, Etsy, eBay, and WooCommerce, along with multi-carrier rate comparison, label generation, and basic tracking. Advanced automation features are reserved for the Pro ($17/month) and Premier (custom) plans.

18 Can I get unexpected charges after printing a label?

Yes. Carriers apply post-delivery surcharges — such as dimensional weight adjustments, address corrections, and remote area fees — weeks after shipment. These appear as separate charges on your Shippo account. Multiple users report the displayed label price differing significantly from the final amount charged.

Is this pricing incorrect? — we'll verify and update it.