Quick Answer
Last verified:
Medium confidence

Shippo costs Free to $17 per month as of July 2026, with 3 plans available including a free tier. Plans: Free (free), and Pro at $17/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Shippo offers 3 pricing tiers: Free, Pro, Premier. A free plan is available. Paid plans include Pro at $17/month. The Pro plan is grow your business with branded shipping and more support.

Last verified: | Sources: 1 pricing pages and reviews
$25 Credit — Shippo

Shippo lists $0-$17/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: per-label transaction fee on free plan, manual card charges per batch, forced pro upgrade at volume threshold. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Per-Label Transaction Fee on Free Plan

low addon

While Shippo offers a free tier, users pay per shipping label created rather than a flat monthly fee. This can add up for high-volume shippers who might benefit more from a subscription plan.

reddit

shippo ($.05 fee per shipment at the basic level, but has subscription services with extra features and no per-shipment fee)

reddit

The biggest difference I see so far is you pay per label, you can't load up a balance like with SS.

2

Manual Card Charges Per Batch

low support

Unlike some competitors, Shippo does not allow pre-loading an account balance. Each label batch charges your card separately, which can result in multiple transactions and potential accounting complexity.

reddit

Manual card charges for label batches

reddit

Cannot pre-load account balance like some competitors

3

Forced Pro Upgrade at Volume Threshold

medium overage

Users report being automatically moved to the $17/month Pro plan after reaching approximately 30 shipments in a month, even if they prefer to continue with per-label fees on the Free plan.

trustpilot

They just raised there shipping to $20 a month Pro fee because I did 30 shipments in a month, lol With that said there platform is very easy to use but if you locked in to there Eco System, its ha...

4

Post-Delivery Carrier Surcharges

high overage

Carriers (FedEx, UPS, USPS, DHL) apply surcharges after delivery — often weeks later — based on dimensional weight, address corrections, or remote area fees. These appear as unexpected charges on your Shippo account separate from the original label price.

trustpilot

I asked about a $3.77 post-delivery surcharge. They said, my international package was 8 lbs instead of 5.4 lbs as shown on the label.

trustpilot

SCAM! My package got lost in FL on June 9th but Shippo mysteriously charges me $34 in surcharge on June 22nd and falsely claimed its because the package was sent to San Pable, CA... I looked at my invoice and all of my packages have arbitrary enormous surcharges!

5

Label Correction Fees

high overage

Shippo charges fees for address corrections or label errors, even when the error may be attributed to a system bug. These correction fees are charged to the account and reportedly not refunded to the original payment method.

trustpilot

they charged me an unjustified $77.31 'Correction Fee' on a broken label and refused to refund it to my original payment method, offering useless store credit instead.

6

Duplicate Label Costs from System Errors

high overage

System bugs (such as address metadata mismatches or label format issues) can force users to purchase duplicate labels to get shipments moving. Shippo does not always proactively flag these issues before labels are purchased.

trustpilot

Their system is fundamentally broken. They generated 19 different shipping labels with incorrect metadata (address mismatch), making them completely unscannable by USPS and UPS. My packages sat in 'Pre-transit' for a week while I was forced to pay for duplicate labels just to get my products moving.

trustpilot

I scheduled a pickup through their website, only to find out after the pickup window that DHL never received the request. They let me schedule a pick up, purchase postage, and gave me confirmation despite knowing their system was faulty.

7

Shipping Insurance (XCover) — High Denial Rate

high addon

Shippo offers shipping insurance through XCover (formerly different providers). Multiple users report claims being denied on technicalities, including packaging disputes even after carrier acceptance. Insurance premiums represent an ongoing cost with poor payout reliability.

trustpilot

I am extremely disappointed with Shippo's insurance process. After they lost a package valued at $324, I was bounced like a ball between UPS and USPS... They create a cycle where you can never actually get a result. Do not bother paying for insurance through Shippo.

trustpilot

Claim was denied because of packaging. Why did you agree to insure it? It was inspected by the shipper, UPS, at drop off and accepted. I specifically asked them to inspect the packaging and let me know if they would do anything different. UPS said "looks good".

8

Unexpected Subscription Auto-Enrollment

critical overage

Users who print labels under the Free plan have reported being automatically enrolled in and charged for the Pro plan subscription ($17/month) without clear notification. Refunds are difficult to obtain and the cancellation process requires closing the account, which removes payment information access.

trustpilot

I printed out a label one time. 3 months ago. No notification, no warning that this would become a $19 subscription. I inquired about it a day after the charge, 3 days and I have talked to several different employees who refuse to give me a refund.

9

Slow and Delayed Refunds

medium overage

Refunds for cancelled or voided labels are credited back to the Shippo account balance, not the original payment method. Users must wait up to 14 days after carrier confirmation of non-shipment, then make a separate request to transfer the credit to their bank. This creates a cash-flow friction.

trustpilot

they offered to refund the money into my shippo account AFTER 14 days after the carrier confirms that I didn't ship anything... the refund also takes 14 days and you don't even get a refund to your card, its to the Shippo ACCOUNT and only after its in your account can you request a real refund.

trustpilot

The refund also takes 14 days and you don't even get a refund to your card, its to the Shippo ACCOUNT and only after its in your account can you request a real refund, which is crazy as well because they take so long that you might forget to even refund it.

Frequently Asked Questions

01 What hidden costs should I budget for with Shippo?

Beyond the license fee, budget for: Per-Label Transaction Fee on Free Plan ($0.05/label on basic tier); Manual Card Charges Per Batch (Administrative overhead); Forced Pro Upgrade at Volume Threshold ($17/month after 30 shipments); Post-Delivery Carrier Surcharges (5-25% of label costs); Label Correction Fees ($10-$100); Duplicate Label Costs from System Errors (5-15% of label costs); Shipping Insurance (XCover) — High Denial Rate (1-3% of declared shipment value); Unexpected Subscription Auto-Enrollment ($17/user/month); Slow and Delayed Refunds (14+ day cash-flow delay). Exact totals depend on your deployment size and negotiated terms.

02 Does Shippo charge for implementation?

Implementation costs for Shippo vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Shippo support cost?

Unlike some competitors, Shippo does not allow pre-loading an account balance. Each label batch charges your card separately, which can result in multiple transactions and potential accounting complexity. Estimated impact: Administrative overhead.

04 Are there overage or storage costs with Shippo?

Users report being automatically moved to the $17/month Pro plan after reaching approximately 30 shipments in a month, even if they prefer to continue with per-label fees on the Free plan.. Estimated impact: $17/month after 30 shipments.

05 What add-ons cost extra with Shippo?

Add-on pricing for Shippo varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

$25 Credit — Shippo

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