All SimpleTexting Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

500 Credits

  • 500 SMS credits per month
  • Mass texting
  • Two-way messaging
  • Free incoming SMS
  • Autoresponders
  • MMS picture messaging (3 credits each)
  • AI message generator
  • API access
  • Analytics
  • Unlimited contacts
  • Advanced segments
  • Unlimited keywords
  • Mailchimp and Zapier integration
  • Opt-in forms
  • 3 user seats included
  • 7-day support

1,000 Credits

  • 1,000 SMS credits per month
  • All 500 Credits plan features
  • Lower per-message cost ($0.059/credit)

2,000 Credits

  • 2,000 SMS credits per month
  • All platform features
  • Lower per-message cost ($0.045/credit)

3,000 Credits

  • 3,000 SMS credits per month
  • All platform features
  • Lower per-message cost ($0.040/credit)

7,500 Credits

  • 7,500 SMS credits per month
  • All platform features
  • Lower per-message cost ($0.032/credit)

15,000 Credits

  • 15,000 SMS credits per month
  • All platform features
  • Lower per-message cost ($0.027/credit)

25,000 Credits

  • 25,000 SMS credits per month
  • All platform features
  • Lower per-message cost ($0.022/credit)

50,000 Credits

  • 50,000 SMS credits per month
  • All platform features
  • Lowest per-message cost ($0.018/credit)

Custom

  • 50,000+ SMS credits per month
  • All platform features
  • Custom per-message pricing
  • Dedicated account support
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Tier
Billing
Your projected cost$975per month · $39/unit × 25units
Year 1 license$12K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across SimpleTexting's plans, annualized. Custom-priced tiers show a hatched bar.

500 Credits$468/yr
1,000 Credits$708/yr
2,000 Credits$1.1K/yr
3,000 Credits$1.4K/yr
7,500 Credits$2.9K/yr
15,000 Credits$4.9K/yr
25,000 Credits$6.7K/yr
50,000 Credits$11K/yr
CustomCustom
Quick Answer
Last verified:
Medium confidence

SimpleTexting costs $39 to $909 per month as of July 2026, with 9 plans available. Plans: 500 Credits at $39/month, 1,000 Credits at $59/month, 2,000 Credits at $89/month, 3,000 Credits at $119/month, 7,500 Credits at $239/month, 15,000 Credits at $409/month, 25,000 Credits at $559/month, and 50,000 Credits at $909/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Start SimpleTexting Free Trial — 14 Days

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

SimpleTexting offers 9 pricing tiers: 500 Credits, 1,000 Credits, 2,000 Credits, 3,000 Credits, 7,500 Credits, 15,000 Credits, 25,000 Credits, 50,000 Credits, Custom. Paid plans include 500 Credits at $39/month, 1,000 Credits at $59/month, 2,000 Credits at $89/month. The 1,000 Credits plan is growing businesses with moderate texting volume.

Compared to other sms marketing software, SimpleTexting is positioned at the premium price point.

  • 12 documented hidden costs beyond list price
  • Contracts auto-renew — Must cancel before renewal date; partial refund disputes reported even within 30-day window

How much does SimpleTexting cost?

SimpleTexting pricing starts at $39/month across 9 plans, with enterprise pricing available on request. Plans include 500 Credits at $39/month, 1,000 Credits at $59/month, 2,000 Credits at $89/month, 3,000 Credits at $119/month, 7,500 Credits at $239/month, 15,000 Credits at $409/month, 25,000 Credits at $559/month, 50,000 Credits at $909/month, Custom (custom pricing).

SimpleTexting Pricing Overview

SimpleTexting has 9 pricing plans ranging from $39 to $909/month. The 500 Credits plan costs $39/month, best for small businesses starting with sms marketing. The 1,000 Credits plan costs $59/month, best for growing businesses with moderate texting volume. The 2,000 Credits plan costs $89/month, best for businesses scaling their sms outreach. The 3,000 Credits plan costs $119/month, best for businesses running regular sms campaigns. The 7,500 Credits plan costs $239/month, best for businesses with significant sms marketing operations. The 15,000 Credits plan costs $409/month, best for large businesses with high-volume sms needs. The 25,000 Credits plan costs $559/month, best for enterprise-scale sms marketing operations. The 50,000 Credits plan costs $909/month, best for high-volume enterprise operations. The Custom plan requires contacting sales for a custom quote and is designed for large enterprises with custom volume requirements.

SimpleTexting contracts auto-renew, with a Monthly or annual subscription minimum commitment.

There are at least 12 documented hidden costs beyond SimpleTexting's list price, including implementation, training, and add-on fees.

This pricing was last verified in May 3, 2026 from 3 independent sources.

SimpleTexting pricing is based on monthly credit volume, starting at $39/month for the 500 Credits plan and scaling to $909/month for the 50,000 Credits plan, with custom pricing available above that. Annual billing reduces costs by approximately 20% — for example, the 1,000 Credits plan drops from $59/month to an effective $39/month. A 14-day free trial with no credit card required is available, including 50 outgoing messages and full platform access.

How SimpleTexting Pricing Compares

Compare SimpleTexting pricing against top alternatives in SMS Marketing.

Compare SimpleTexting vs Alternatives

Before committing to SimpleTexting, compare pricing with these 3 alternatives in the same category.

All SimpleTexting alternatives & migration guides

What Companies Actually Pay for SimpleTexting

Review scores
TrustRadius 7.6out of 10 (29)
Trustpilot 2.8out of 5 (25)
Third-party review aggregates, as of Feb 2026
Top pricing complaints
Account suspensions without warning or clear explanationRefunds denied even after early cancellation or account denialUndisclosed eligibility requirements (business website required) not revealed during signupOverage charges accumulating without alerts

SimpleTexting Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Small Business: 500 Messages/Month $39 Year 1 total
$374.40/year with annual billing
Total $39

Basic SMS marketing and customer reminders for a small business with light texting needs. Includes full platform access with mass texting, autoresponders, and analytics.

Medium Business: 2,000 Messages/Month $89 Year 1 total
$854.40/year with annual billing
Total $89

Customer scheduling reminders, appointment confirmations, and basic marketing campaigns for a growing business.

High-Volume: 20,000+ Messages/Month $559 Year 1 total

Large-scale customer communication including scheduling reminders for service businesses. Real user example: internet installation company sending 20,000 texts monthly for customer scheduling.

Growing SMB — 2,000 Texts/Month $854 Year 1 total
$71.20/month effective
Total $854

A retail or service business running regular SMS marketing campaigns to a 2,000-contact list monthly. Annual billing on the 2,000 Credits plan.

Active Marketing Team — 7,500 Texts/Month $2,294 Year 1 total
$191.20/month effective
Total $2,294

A mid-size business running frequent campaigns, drip sequences, and two-way messaging to a 7,500-contact list. Annual billing on the 7,500 Credits plan.

Small Business — Low-Volume SMS Alerts (500 msgs/month) $374 Year 1 total
$31.20/month effective
Total $374

A small business sending appointment reminders or notifications to a few hundred customers monthly on the entry-level plan, billed annually.

Growing SMB — Marketing Campaigns (1,000 msgs/month) $566 Year 1 total
$47.20/month effective
Total $566

A small-to-medium business running regular promotional SMS campaigns to a subscriber list of around 1,000 contacts per month, billed annually.

Mid-Market — High-Volume Outreach (7,500 msgs/month) $2,294 Year 1 total
$191.20/month effective
Total $2,294

A marketing-focused company or multi-location business running bulk SMS blasts to thousands of customers monthly, billed annually.

Enterprise — Large Scale Texting Operation ($10k+/year) $10,000 Year 1 total
user-reported
Total $10,000

A high-volume operation spending over $10,000 per year, as referenced by one user in the emergency services sector. At this level, a custom plan is likely more appropriate.

Current tier data - 500 Credits plan

How SimpleTexting Pricing Compares

Software Starting Price Top Price
SimpleTexting $39/month $909/month
Attentive $500/month $5000/month
Klaviyo SMS Free $35/month
Postscript Free $1500/month
SMSBump Free $169/month
Twilio Free $0.022/message

12 SimpleTexting Hidden Costs Beyond the List Price

Beyond the listed price, SimpleTexting has at least 12 documented hidden costs that can significantly increase total cost of ownership.

Watch for 12 hidden costs
  • Compliance Setup and 10DLC Registration Complexity 5-15% of license costs
    high 2 sources
    Trustpilot "SimpleText did not disclose that having a business website was a mandatory requirement for approval or continued use of your monthly service..."
    Reddit "You have to: 1. Pick a campaign service provider base on the feature capacity you are looking for, beyond just sending texts. 2."
  • Carrier Surcharges on Outbound Messages $0.003-$0.015 per SMS depending on carrier
    official "Carrier fees vary by carrier and message type, typically $0.003-$0.015 per message."
  • Service Suspension Risk for Compliance Violations Operational disruption + $15-$50 re-registration
    official "Accounts violating TCPA or carrier guidelines may face temporary service suspension."
  • Overage Charges for Exceeding Credit Limits 10-100% of license costs
    critical 2 sources
    Trustpilot "Completely unethical business practices. They sign you up for a certain amount and allow you to go over. I had this working in my business, and my receptionist was sending the texts. I had no idea we had exceeded our allotted number of texts."
    Trustpilot "I was extremely surprised to see my bank account being debited TWICE a month, even when a month I didn't use it, I was being charged some kind of usage fee."
  • Account Suspension Without Refund for Unused Credits 5-100% of license costs
    high 2 sources
    Trustpilot "They cut our service due to high opt out rates, never gave us a warning that we needed to have a lower number. And once they suspended their service we still had more than 1.5K in credits that we already paid. They denied a refund."
    Trustpilot "For a service that cost us over $10,000 a year, you would expect a reasonable amount of service, especially where their own company set us up for failure in the beginning."
  • Unexpected Price Increases Under Threat of Cancellation 20-100% of license costs
    high 1 source
    Trustpilot "We used their service for years and they suddenly tried forcing us into paying significantly more for the exact same service under threat of immediate cancellation. They offered no support or details & dealing with their sales team was horrendous."
  • Non-Refundable Prepaid Annual Plans 20-40% of license costs
    medium 2 sources
    Trustpilot "Our company signed up and gave a CC for the year's subscription... we cancelled 21 minutes later and received an email confirmation to prove it... 29 days later we still didn't see the refund."
    Trustpilot "their 30-day money back guarantee if you don't like the APP is bluff they are horrible! once you request the refund they tell you that you have to meet certain criteria."
  • Number Type Migrations and Marketing Material Costs $500-$5,000
    medium 1 source
    Trustpilot "I was issued a short code and put it on my marketing materials (business cards, flyers, post cards, magnets, banners). Shortly after that I was informed I could no longer use a short code and would get a local number."
  • Unexpected Additional Fees and Add-Ons $10-$50/month above base plan
    high 1 source
    Trustpilot "I was extremely surprised to see my bank account being debited TWICE a month, even when a month I didn't use it, I was being charged some kind of usage fee."
  • Account Approval Denial After Payment — Business Website Requirement $39-$119/month non-refundable if denied
    high 1 source
    Trustpilot "At the time of signup, SimpleText did not disclose that having a business website was a mandatory requirement for approval or continued use of your monthly service."
  • Campaign Use Case Restrictions — Account Suspension Risk 5-15% of license costs
    critical 2 sources
    Trustpilot "I own a marketing agency and have more than 1000 optin subscribers in my database. I signed up for their service, made all the compliance updates, they approved my account."
    Trustpilot "After many months of use, we were informed that we needed to make changes to be compliant. We immediately began working with Simple Texting to make necessary changes, but abruptly and without notice they shut off all outbound client communications..."
  • 10DLC / Compliance Registration Requirements 5-10% of license costs
    medium 2 sources
    Reddit "You have to go through a brand registration process where you not only provide your campaign use cases and sample messages campaigns, but also submit business legitimacy."
    Trustpilot "I would now have to get a toll free number which came with a lot of rules and compliance demands. And whenever you don't complete the compliance demands, you will be locked out of your account."
Tip

Ask your SimpleTexting sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
Trustpilot Consumer reviews Reddit User discussions official TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 32 source citations total.

SimpleTexting Contract Terms

SimpleTexting contracts auto-renew. Changes require Must cancel before renewal date; partial refund disputes reported even within 30-day window. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must cancel before renewal date; partial refund disputes reported even within 30-day window
Minimum Commitment Monthly or annual subscription
Mid-Term Downgrade Allowed
Payment Terms Monthly or annual billing; annual plan saves approximately 20%
Price Escalation Users report being forced into significantly higher pricing after years of service under threat of cancellation; no published escalation schedule
Note

Plan changes reported to be straightforward per positive reviews, but credit card cannot be removed without replacing it

Based on 3 verified sources

How to Negotiate SimpleTexting Pricing

SimpleTexting contracts are negotiable. These 11 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 11 tactics
Commit to annual billing for 20% savings high success

SimpleTexting offers a consistent 20% discount on all plans when you pay annually instead of monthly. For example, the 7,500 Credits plan drops from $239/month ($2,868/year) to $2,294.40/year — saving $573.60. This is the easiest guaranteed savings available.

SimpleTexting pricing page
Request nonprofit or tax-exempt discount high success

SimpleTexting offers a 15% discount on monthly plans for 501(c)(3) nonprofits and tax-exempt organizations. This stacks on top of their standard pricing and may combine with annual billing for additional savings.

SimpleTexting nonprofit pricing page
Request Annual Billing Discount Upfront high success

Annual plans are offered at a ~20% discount vs. monthly. Always request annual billing at signup rather than switching later, as mid-cycle plan changes can trigger billing disputes.

Current tier data (monthly vs. annual pricing comparison)
Get Compliance Requirements in Writing Before Paying high success

Before subscribing, ask your account rep to confirm in writing whether your business type and use case is approved. Several users paid and were denied days later for undisclosed eligibility requirements (e.g., needing a business website). Written pre-approval protects your refund rights.

Trustpilot reviews
Document All Account Communications high success

Save all email confirmations of plan changes or cancellations. Users have reported disputes where verbal or chat confirmations were not honored and billing continued. Written confirmation with timestamps is essential for any billing disputes.

Trustpilot reviews
Verify Business Eligibility Before Paying high success

Confirm your business type and campaign use case is approved BEFORE submitting payment. Marketing agencies, certain financial services, and businesses without a website have been denied after payment with no refund.

Trustpilot reviews
Cite lower-cost competitors for custom pricing medium success

Textedly and SlickText both offer 500 messages at $29/month versus SimpleTexting's $39/month. When negotiating a custom plan for 50,000+ credits, present competitor quotes to push per-credit rates below the published $0.018/credit floor.

Competitor pricing pages (Textedly, SlickText)
Leverage Competitor Pricing medium success

SimpleTexting competes with EZ Texting, Textedly, SlickText, and others in the same credit-based pricing model. Reference competitor pricing during plan discussions — particularly for higher-volume tiers — to request matching or better rates.

Reddit (smallbusiness, marketing subreddits)
Negotiate Custom Plan for High-Volume Sends medium success

For sends above 50,000 credits/month, request a custom pricing quote directly. The listed 50,000 Credits plan at $909/month may have negotiation room for committed annual volume.

Current tier data (Custom plan available)
Start with Lower Credit Tier and Monitor Usage medium success

Begin on a lower credit tier and track actual monthly usage before committing to a higher plan. This avoids overpaying for credits you won't use, while also helping you avoid surprise overages.

Reddit community guidance
Custom Plan Negotiation for High Volume medium success

If you need more than 50,000 credits per month, contact SimpleTexting for a custom plan. High-volume commitments typically unlock better per-credit rates than the published tiers.

Current tier data (Custom tier available)

Full negotiation guide →

SimpleTexting Pricing FAQ

01 How do SimpleTexting credits work?

SimpleTexting uses a credit-based system where each 160-character SMS segment counts as one credit. Plans range from 500 Credits ($39/month) to 50,000 Credits ($909/month), with Custom plans available for higher volumes. MMS messages and longer texts consume more credits.

02 Does SimpleTexting charge for incoming messages?

Based on industry discussions, most business texting services including SimpleTexting don't charge for inbound messages - you only pay for outbound texts. However, carrier fees may apply separately.

03 Can SimpleTexting integrate with Salesforce or other CRMs?

Integration with Salesforce and other CRMs has been reported as challenging by some users. SimpleTexting offers integrations with tools like Zapier, Mailchimp, and Shopify, but direct CRM integration may require custom setup or may not work as seamlessly as desired.

04 What are the A2P 10DLC compliance requirements?

Since 2020, all business texting providers must register with carriers for A2P 10DLC compliance. You'll need to provide business information (EIN, privacy policy), sample messages, and get approved for your sender ID (10DLC or TFN). Your brand score determines your message throughput limits. This registration process incurs costs passed through in pricing.

05 How much can I save with annual billing?

Annual billing provides approximately 20% savings compared to monthly payments. For example, the 500 Credits plan costs $39/month ($468/year) but only $374.40 when paid annually. This discount applies consistently across all plan tiers.

06 What happens if I exceed my monthly credit limit?

SimpleTexting allows sending beyond your plan's credit allotment and charges for overages. These can accumulate significantly if not monitored — one user reported $2,900 in total charges on what they believed was a low-cost plan after overages went untracked for a year. Monitor your usage closely and set internal alerts.

07 Can I cancel SimpleTexting and get a refund?

SimpleTexting advertises a 30-day money-back guarantee, but users report the refund criteria are strict and disputes are common. Some users who canceled within hours still had refunds denied or reduced. Always get cancellation confirmation in writing with a timestamp.

08 Does SimpleTexting require a business website to sign up?

Yes, having a business website appears to be a requirement for account approval, though this is not prominently disclosed during signup. Users without a website have been denied after completing registration and being charged. Confirm eligibility with your account rep before paying.

09 How does SimpleTexting pricing work — is it per user or per message?

SimpleTexting uses credit-based pricing, not per-user licensing. Plans are tiered by the number of outbound message credits per month: 500 Credits at $39/month, 1,000 Credits at $59/month, 2,000 Credits at $89/month, up to 50,000 Credits at $909/month. Annual billing saves approximately 20%. There is no per-seat charge.

10 What is the SimpleTexting free trial?

SimpleTexting offers a 14-day free trial with no credit card required, including 50 outgoing messages and full platform access (mass texting, two-way messaging, autoresponders, analytics, and API access). After the trial, a paid subscription is required to continue.

11 Does SimpleTexting support API integrations?

Yes. SimpleTexting provides API access and integrates with third-party tools including Mailchimp and Shopify, among others. API access is included during the free trial.

12 Can I get a refund if I cancel early?

SimpleTexting's refund policy has been a significant source of complaints. Users report refunds being denied even when cancelling within what they believed was a 30-day window, and accounts denied for eligibility reasons have also seen refunds refused. Review the refund terms carefully before subscribing.

13 Do I need a business website to use SimpleTexting?

Yes — SimpleTexting requires a business website as part of their account approval process, but this requirement is not clearly disclosed during the signup and payment flow. Businesses without a website (including some small accounting firms and sole proprietors) have had their accounts denied after being charged.

14 Can marketing agencies use SimpleTexting?

Marketing agencies face restrictions on SimpleTexting. Users report having accounts approved initially and then suspended after campaigns begin, because promoting their own marketing services violates carrier or platform use case policies. Agencies should confirm their specific campaign use case is permitted before subscribing.

15 What is included in the free trial?

SimpleTexting offers a 14-day free trial with no credit card required. The trial includes full platform access — mass texting, two-way messaging, autoresponders, analytics, and API access — but is limited to 50 outgoing messages. After the trial ends, a paid subscription is required to continue.

Is this pricing incorrect? — we'll verify and update it.