All Delighted Plans & Pricing

Plan Monthly Annual Best For
Free
Starter
Growth
Advanced
Premium
Custom
View all features by plan (compare side-by-side)

Free

Starter

Growth

Advanced

Premium

Custom

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Cost calculator

What does Delighted actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$475per month · $19/unit × 25units
Year 1 license$5.7K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Delighted's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Starter$228/yr
Growth$468/yr
Advanced$1.8K/yr
Premium$3.0K/yr
CustomCustom
Quick Answer
Last verified:
High confidence

Delighted costs $19 to $249 per responses/month as of July 2026, with 6 plans available including a free tier. Plans: Starter at $19/responses/month, Growth at $39/responses/month, Advanced at $149/responses/month, and Premium at $249/responses/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Delighted offers 6 pricing tiers: Free, Starter, Growth, Advanced, Premium, Custom. A free plan is available. Paid plans include Starter at $19/responses/mo, Growth at $39/responses/mo, Advanced at $149/responses/mo.

Compared to other survey software software, Delighted is positioned at the mid-market price point.

  • 3 documented hidden costs beyond list price
  • G2 rating: 4.7 out of 5 from 60 reviews (as of Jul 2026)

How much does Delighted cost?

Delighted offers 6 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Starter at $19/responses/month, Growth at $39/responses/month, Advanced at $149/responses/month, Premium at $249/responses/month, Custom (custom pricing).

Delighted Pricing Overview

Delighted has 6 pricing plans, including a free tier. Paid plans range from $19 to $249/responses/month. The Free plan is free. The Starter plan costs $19/responses/month. The Growth plan costs $39/responses/month. The Advanced plan costs $149/responses/month. The Premium plan costs $249/responses/month. The Custom plan requires contacting sales for a custom quote.

There are at least 3 documented hidden costs beyond Delighted's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Delighted offers several pricing tiers to meet different needs. Plans are available with monthly billing. Some plans are custom priced.

How Delighted Pricing Compares

Compare Delighted pricing against top alternatives in Survey Software.

Compare Delighted vs Alternatives

Before committing to Delighted, compare pricing with these 3 alternatives in the same category.

All Delighted alternatives & migration guides

What Companies Actually Pay for Delighted

Review scores
TrustRadius 8out of 10 (136)
G2 4.7out of 5 (60)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Limited Reporting FeaturesInability to Respond Directly to FeedbackChallenges with Salesforce Integration for Multiple TeamsNot Suited for Enterprise-Level Data Needs

How Delighted Pricing Compares

Software Starting Price Top Price
Delighted $19/responses/month $249/responses/month
Google Forms Free $22/month
Jotform Free $129/month
Qualtrics $125/month $125/month
SurveyMonkey Free $99/month
SurveySparrow Free $79/month

3 Delighted Hidden Costs Beyond the List Price

Beyond the listed price, Delighted has at least 3 documented hidden costs that can significantly increase total cost of ownership.

Watch for 3 hidden costs
  • Tier Upgrades for Usage Caps
    medium 1 source
    industry "Exceeding these limits necessitates an upgrade to a higher-priced tier"
  • Add-ons and Feature-Driven Upgrades
    medium 1 source
    industry "Add-ons and Feature-Driven Upgrades: Specific functionalities like SMS credits, additional survey projects, more user seats, or "Additional Questions" are considered add-ons or require a plan upgrade"
  • Premium and Support Costs
    low 1 source
    industry ", smaller businesses have found the "Premium and support costs" difficult to justify"
Tip

Ask your Delighted sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 3 source citations total.

Delighted Pricing FAQ

01 What is the cheapest paid plan?

The Starter plan is the cheapest paid plan at $19.0 per month.

02 Are there annual discounts available?

Annual billing information is not available for the Starter, Growth, Advanced, or Premium plans.

03 What are the custom pricing options?

The Free and Custom plans have custom pricing.

Is this pricing incorrect? — we'll verify and update it.