How to Negotiate Delighted Pricing in 2026
What's negotiable on your Delighted contract — and what isn't
Delighted costs $19 to $249 per responses/month as of July 2026, with 6 plans available including a free tier. Plans: Starter at $19/responses/month, Growth at $39/responses/month, Advanced at $149/responses/month, and Premium at $249/responses/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Delighted offers 6 pricing tiers: Free, Starter, Growth, Advanced, Premium, Custom. A free plan is available. Paid plans include Starter at $19/responses/mo, Growth at $39/responses/mo, Advanced at $149/responses/mo.
Delighted pricing negotiability depends on its billing model. Delighted lists $19-$249/responses/month across 6 tiers (Free, Starter, Growth). Best times to negotiate: quarter-ends (Mar, Jun, Sep, Dec). Verified from 1 sources by CostBench.
Negotiation Tactics
Because Delighted's $19-$249/responses/month pricing across 6 tiers (Free, Starter, Growth) is negotiated directly, there is real room to move on price, contract length, and fees — most at higher seat counts or annual spend.
See the software negotiation guide for the full playbook.
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Frequently Asked Questions
01 Is Delighted pricing negotiable?
Delighted lists $19-$249/responses/month across 6 tiers (Free, Starter, Growth). How much room there is to negotiate depends on the billing model — sales-quoted tiers leave real room on price, term, and fees.
02 What discounts can I expect from Delighted?
We don't have verified Delighted-specific discount data yet, so we won't quote a number. Delighted lists $19-$249/responses/month across 6 tiers (Free, Starter, Growth). See our negotiation guide for how to estimate your leverage.
Want the Full Negotiation Playbook?
Our comprehensive guide covers 12 proven tactics, email templates, timing strategies, and expert tips for negotiating any software contract.
Read the Complete Negotiation Guide →Draft Your Delighted Negotiation Email
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Prices and terms change; verify against the live pricing page.
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