All Medallia Surveys Plans & Pricing

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Medallia Platform
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Medallia Platform

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Medallia Surveys uses custom pricing as of July 2026. Contact Medallia Surveys directly for a personalized quote. The median contract is $289,100/year based on 7 third-party buyer reports.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Medallia Surveys offers 1 pricing tiers: Medallia Platform.

Compared to other survey software software, Medallia Surveys is positioned at the budget-friendly price point.

  • Median contract: $289,100/yr from 7 buyer reports Precise
  • 3 documented hidden costs beyond list price
  • G2 rating: 4.5 out of 5 from 634 reviews (as of Jul 2026)

How much does Medallia Surveys cost?

Medallia Surveys uses custom pricing across 1 plan. Contact Medallia Surveys directly for a personalized quote. Plans include Medallia Platform (custom pricing).

Medallia Surveys Pricing Overview

Medallia Surveys uses custom pricing — contact their sales team for a quote. The Medallia Platform plan requires contacting sales for a custom quote.

Medallia Surveys with a 1 to 3 years (dollar-weighted average 2.5 years) minimum commitment.

The median Medallia Surveys customer pays $289,100/year based on 7 verified purchases.

There are at least 3 documented hidden costs beyond Medallia Surveys's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 14, 2026 from 1 independent source.

Medallia Surveys offers a platform for survey management. Pricing information is available upon request.

The Medallia Platform tier is available.

How Medallia Surveys Pricing Compares

Compare Medallia Surveys pricing against top alternatives in Survey Software.

Compare Medallia Surveys vs Alternatives

Before committing to Medallia Surveys, compare pricing with these 3 alternatives in the same category.

All Medallia Surveys alternatives & migration guides

What Companies Actually Pay for Medallia Surveys

The median Medallia Surveys buyer pays $289,100/year based on 7 verified purchase transactions.

What companies actually pay $289,100/yr Median across 7 third-party buyer reports Precise
Review scores
TrustRadius 8.8out of 10 (16)
Trustpilot 3.5out of 5 (35)
G2 4.5out of 5 (634)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Steep Learning CurveCustomer Service and Support IssuesPricing and Renewal ConcernsSurvey Design Limitations
Source: aggregated from 7 third-party buyer reports for this quote-only vendor. Indicative market pricing — not official vendor pricing or contract-grade data.

How Medallia Surveys Pricing Compares

Software Starting Price Top Price
Medallia Surveys Custom Custom
Google Forms Free $22/month
Jotform Free $129/month
Qualtrics $125/month $125/month
SurveyMonkey Free $99/month
SurveySparrow Free $79/month

3 Medallia Surveys Hidden Costs Beyond the List Price

Beyond the listed price, Medallia Surveys has at least 3 documented hidden costs that can significantly increase total cost of ownership.

Watch for 3 hidden costs
  • One-time Implementation Fee (Enterprise) $1.5 million
    high 1 source
    industry "A Forrester study on Medallia revealed that a composite organization incurred a one-time implementation fee of $1.5 million."
  • Internal Implementation Labor & Ongoing Program Costs $4.7 million
    high 1 source
    industry "Additionally, internal implementation labor and ongoing program costs for this organization totaled $4.7 million over three years."
  • Platform Complexity Barrier
    medium 1 source
    industry "the platform's complexity and pricing can still pose a barrier for smaller businesses."
Tip

Ask your Medallia Surveys sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 6 source citations total.

Medallia Surveys Contract Terms

Medallia Surveys contracts do not auto-renew. Changes require 30 days to terminate after Medallia fails to correct a warranty breach within 45 days of notice; 30 days' written notice for other material breaches if not cured.. These terms are sourced from verified buyer experiences.

Contract Terms
Cancellation Notice 30 days to terminate after Medallia fails to correct a warranty breach within 45 days of notice; 30 days' written notice for other material breaches if not cured.
Minimum Commitment 1 to 3 years (dollar-weighted average 2.5 years)
Based on 1 verified source

How to Negotiate Medallia Surveys Pricing

Medallia Surveys contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Negotiate Auto-renewal medium success

Buyers are advised to negotiate automatic renewals out of agreements.

https://medallia.com

Full negotiation guide →

Medallia Surveys Pricing FAQ

01 Is there a free plan available?

Medallia Surveys does not offer a free plan.

02 What are the available pricing tiers?

The available tier is Medallia Platform.

03 How is pricing determined for the Medallia Platform tier?

The Medallia Platform tier has custom pricing.

Is this pricing incorrect? — we'll verify and update it.