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Medallia Surveys uses custom pricing as of July 2026. Contact Medallia Surveys directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Medallia Surveys offers 1 pricing tiers: Medallia Platform.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Request Medallia Surveys Pricing

Medallia Surveys uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: one-time implementation fee (enterprise), internal implementation labor & ongoing program costs, platform complexity barrier. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

One-time Implementation Fee (Enterprise)

high implementation

A Forrester study revealed a composite organization incurred a one-time implementation fee.

industry

A Forrester study on Medallia revealed that a composite organization incurred a one-time implementation fee of $1.5 million.

2

Internal Implementation Labor & Ongoing Program Costs

high implementation

A composite organization incurred costs for internal implementation labor and ongoing program management totaling $4.7 million over three years.

industry

Additionally, internal implementation labor and ongoing program costs for this organization totaled $4.7 million over three years.

3

Platform Complexity Barrier

medium implementation

The platform's complexity and pricing can pose a barrier for smaller businesses.

industry

the platform's complexity and pricing can still pose a barrier for smaller businesses.

Frequently Asked Questions

01 What hidden costs should I budget for with Medallia Surveys?

Beyond the license fee, budget for: One-time Implementation Fee (Enterprise) ($1.5 million); Internal Implementation Labor & Ongoing Program Costs ($4.7 million). Exact totals depend on your deployment size and negotiated terms.

02 Does Medallia Surveys charge for implementation?

Medallia Surveys implementation is not included in the license cost. A Forrester study revealed a composite organization incurred a one-time implementation fee.. Estimated impact: $1.5 million.

03 How much does Medallia Surveys support cost?

Premium support pricing for Medallia Surveys depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Medallia Surveys?

Overage and storage policies for Medallia Surveys depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Medallia Surveys?

Add-on pricing for Medallia Surveys varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Request Medallia Surveys Pricing

Check current Medallia Surveys pricing

Prices and terms change; verify against the live pricing page.

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