All Amwell Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Enterprise Platform

  • Virtual care delivery platform
  • Urgent care services
  • Behavioral health services
  • Chronic care management
  • On-demand and scheduled visits
  • Multi-device support (web, mobile, tablet)
  • EHR integration capabilities
  • White-label customization options
  • Advanced analytics and reporting
  • HIPAA-compliant infrastructure
  • Provider credentialing support
  • 24/7 technical support

Healthcare System Solution

  • Enterprise-wide telehealth deployment
  • Multi-specialty virtual care
  • System-wide analytics dashboard
  • Custom workflow integration
  • Dedicated implementation team
  • Ongoing platform optimization
  • Strategic consulting services
Compare Amwell with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Quick Answer
Last verified:
Estimate

Amwell costs $10K to $150K per custom enterprise pricing as of July 2026, with 2 plans available. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Amwell offers 2 pricing tiers: Enterprise Platform, Healthcare System Solution. The Healthcare System Solution plan is general users and teams.

Compared to other telehealth software, Amwell is positioned at the premium price point.

  • 5 documented hidden costs beyond list price

How much does Amwell cost?

Amwell pricing starts at $10000/custom enterprise pricing across 2 plans, with enterprise pricing available on request. Plans include Enterprise Platform (custom pricing), Healthcare System Solution (custom pricing).

Amwell Pricing Overview

Amwell has 2 pricing plans ranging from $10,000 to $150,000/custom enterprise pricing. The Enterprise Platform plan requires contacting sales for a custom quote and is designed for general users and teams. The Healthcare System Solution plan requires contacting sales for a custom quote and is designed for general users and teams.

Amwell and annual price increases of tens of thousands of $.

There are at least 5 documented hidden costs beyond Amwell's list price, including implementation, training, and add-on fees.

This pricing was last verified in April 22, 2026.

Amwell offers two enterprise telehealth solutions with custom pricing: the Enterprise Platform and Healthcare System Solution. Both are designed for healthcare providers requiring comprehensive capabilities including EHR integration, remote patient monitoring, and specialized tools across multiple medical disciplines. Pricing is customized based on your organization's specific needs and scale.

How Amwell Pricing Compares

Compare Amwell pricing against top alternatives in Telehealth.

Compare Amwell vs Alternatives

Before committing to Amwell, compare pricing with these 3 alternatives in the same category.

All Amwell alternatives & migration guides

What Companies Actually Pay for Amwell

Review scores
Trustpilot 2.9out of 5 (2,000)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Billing IssuesService and Prescription Delivery ProblemsAppointment and Wait Time FrustrationsInadequate Care for Certain Conditions

How Amwell Pricing Compares

Software Starting Price Top Price
Amwell $10000/custom enterprise pricing $150000/custom enterprise pricing
Doxy.me Free $50/per provider/month
SimplePractice Free $99/per provider/month
Teladoc Health Free $119/custom enterprise pricing
Zoom for Healthcare $14.16/per user/month $14.16/per user/month
Doctor on Demand $99/for an urgent care visit $299/for an urgent care visit

5 Amwell Hidden Costs Beyond the List Price

Beyond the listed price, Amwell has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Implementation, Customization, Training, and Migration $1,000 to $10,000+
    medium 1 source
    industry "These can include implementation, customization, training, and migration expenses, which may range from "$1,000 to $10,000+ depending on complexity""
  • Enterprise Deployment Escalation tens of thousands of $
    high 1 source
    industry "For larger enterprise deployments, these costs could potentially escalate to "tens of thousands of $""
  • Exceeding Usage Limits
    medium 1 source
    industry "Furthermore, hidden costs may arise from "exceeding usage limits, requiring additional support, or needing extra modules beyond the initial subscription""
  • Additional Support
    medium 1 source
    industry "Furthermore, hidden costs may arise from "exceeding usage limits, requiring additional support, or needing extra modules beyond the initial subscription""
  • Extra Modules
    medium 1 source
    industry "Furthermore, hidden costs may arise from "exceeding usage limits, requiring additional support, or needing extra modules beyond the initial subscription""
Tip

Ask your Amwell sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
industry Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 9 source citations total.

Amwell Contract Terms

Amwell contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Price Escalation tens of thousands of $
Based on 1 verified source

How to Negotiate Amwell Pricing

Amwell contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Understand the report thoroughly medium success

General advice for negotiating business software contracts emphasizes understanding the report thoroughly.

https://goacusystem.com
Prioritize essential features medium success

General advice for negotiating business software contracts emphasizes prioritizing essential features.

https://goacusystem.com
Obtain cost estimates for repairs or additional services medium success

General advice for negotiating business software contracts emphasizes obtaining cost estimates for repairs or additional services.

https://goacusystem.com

Full negotiation guide →

Amwell Pricing FAQ

01 How does Amwell pricing work?

Amwell provides custom pricing for their enterprise telehealth platform. Pricing is tailored based on organization size, expected visit volume, required features, and integration needs. Contact their sales team for a detailed quote.

02 What makes Amwell different from other telehealth platforms?

Amwell offers a comprehensive enterprise platform with extensive white-label capabilities, allowing healthcare organizations to brand the telehealth experience as their own while leveraging Amwell's technology infrastructure.

03 Can small practices use Amwell?

While Amwell offers consumer-facing services, their business platform is primarily designed for large healthcare organizations and enterprise clients. Smaller practices may find alternatives like Doxy.me or SimplePractice more suitable.

04 Does Amwell integrate with EHR systems?

Yes, Amwell offers comprehensive EHR integration capabilities. The platform is designed to work seamlessly with electronic health record systems, allowing healthcare providers to access patient data during virtual consultations and maintain continuity of care across different systems.

05 Is Amwell URAC accredited?

Yes, Amwell is URAC accredited, which means it meets national standards for healthcare quality and patient safety in telehealth services delivery.

06 What features are included in Amwell's enterprise platform?

Amwell's enterprise platform includes EHR integration, remote patient monitoring capabilities, specialized tools for different healthcare disciplines, and is designed for scalability to serve healthcare organizations of various sizes. The platform supports both technology-only implementations and solutions that include Amwell's network of clinicians.

07 How does Amwell's pricing compare to competitors?

Amwell is positioned at a higher price point compared to some telehealth competitors, reflecting its comprehensive capabilities and enterprise-grade features. However, users report that Amwell offers transparent pricing without unexpected costs or fees, which can make the total cost of ownership more predictable than lower-priced alternatives.

Is this pricing incorrect? — we'll verify and update it.