Quick Answer
Last verified:
High confidence

Spatial uses custom pricing as of July 2026 with 2 plans available. Contact Spatial directly for a personalized quote. Plan: Create for Free (free). Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Spatial offers 2 pricing tiers: Create for Free, Contact Sales.

Spatial has a free plan; paid plans are priced by quote, but hidden costs like implementation and support still add to the total as of July 2026. Key hidden costs: licensing fees, bandwidth and data usage, maintenance contracts. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Licensing Fees

medium addon

Licensing fees can be based on the number of users or features.

industry

Licensing Fees: These can be based on the number of users or features.

2

Bandwidth and Data Usage

medium overage

High-quality video conferencing demands sufficient internet bandwidth, potentially leading to increased data charges.

industry

A minimum of 6 Mbit/s uplink bandwidth is required for Spatial video.

3

Maintenance Contracts

medium support

Ongoing technical support and updates often come with recurring maintenance contract costs.

industry

Maintenance Contracts: Ongoing technical support and updates often come with recurring maintenance contract costs.

4

Room Modifications

high implementation

Achieving optimal acoustics and lighting in meeting rooms may require additional expenses.

industry

Room Modifications: Achieving optimal acoustics and lighting in meeting rooms may require additional expenses.

5

Equipment Quality and Upgrades

high implementation

High-definition cameras, professional microphones, and quality displays enhance the experience but increase costs.

industry

Maintenance Contracts: Ongoing technical support and updates often come with recurring maintenance contract costs.

6

Hardware and Setup

high implementation

Professional video conferencing setups can range from $1,000 to $4,000 for simple solutions, $3,000 to $10,000 for larger-scale setups, and $18,000 to $50,000 for integrated meeting room solutions, with installation and setup adding approximately 20%-30% of the project cost.

industry

Integration: Integrating the video conferencing setup with existing hardware or software systems can lead to additional costs, ranging from hundreds to thousands of dollars

7

Upgrades

medium implementation

As technology evolves, equipment or software upgrades may become necessary.

industry

Upgrades: As technology evolves, equipment or software upgrades may become necessary

8

Security Measures

high compliance

Implementing robust security measures to protect video conferencing sessions can involve additional expenses.

industry

Security Measures: Implementing robust security measures to protect video conferencing sessions can involve additional expenses

9

Integration

high addon

Integrating the video conferencing setup with existing hardware or software systems can lead to additional costs, ranging from hundreds to thousands of dollars, with specific add-ons like Salesforce Integration for +$5,995, Single Sign-On (SSO) for +$7,495, and Data Connector for +$2,500.

industry

Integration: Integrating the video conferencing setup with existing hardware or software systems can lead to additional costs, ranging from hundreds to thousands of dollars

10

Training

medium training

Training users on how to effectively use the system can result in extra costs, typically ranging from $50 to $300 per employee.

industry

Training: Training users on how to effectively use the system can result in extra costs, typically ranging from $50 to $300 per employee, depending on complexity

11

Staffing for Virtual Events

critical implementation

For virtual or hybrid conferences, staffing costs for preparation, training, and hosting can be significant, sometimes 5 to 10 times the cost of the platform itself, ranging from 150 to 300 hours for setup.

industry

Staffing for Virtual Events: For virtual or hybrid conferences, staffing costs for preparation, training, and hosting can be significant, sometimes 5 to 10 times the cost of the platform itself, ranging from 150 to 300 hours for setup

12

Acquisition and Development Costs (Spatial Computing)

critical implementation

For broader 'spatial computing' implementations, acquisition and development costs are a major challenge.

industry

Acquisition and Development Costs (Spatial Computing): For broader "spatial computing" implementations, acquisition and development costs are a major challenge

13

Additional Features/Add-ons

low addon

Advanced features or integrations might require purchasing add-ons or plugins.

industry

Additional Features/Add-ons: Advanced features or integrations might require purchasing add-ons or plugins

14

Rising Infrastructure Costs

high overage

Spatial.io discontinued its free and pro creator tiers due to rising infrastructure costs associated with hosting and scaling multiplayer 3D worlds.

industry

The company has shifted its focus to enterprise solutions, discontinuing its free and pro creator tiers due to "rising infrastructure costs" associated with hosting and scaling multiplayer 3D worlds

15

Hardware (Small Room)

high implementation

Hardware for a small huddle room (under 5 people) ranges from $500 to $1,500, including cameras, microphones, speakers, and displays.

industry

This includes cameras, microphones, speakers, and displays

16

Ongoing Maintenance and Support

medium support

Ongoing maintenance and support can range from $15 to $500 per month, depending on the system's size and complexity.

industry

Ongoing Maintenance and Support: This can range from $15 to $500 per month, depending on the system's size and complexity

17

Additional Bandwidth

low overage

High-quality video conferencing may require sufficient internet bandwidth, potentially leading to increased data charges of $100-$300 per month.

industry

Additional Bandwidth: High-quality video conferencing may require sufficient internet bandwidth, potentially leading to increased data charges of $100-$300 per month

18

Installation Costs

medium implementation

Installation costs can add an estimated 20-30% of the total hardware costs.

industry

Installation Costs: These can add an estimated 20-30% of the total hardware costs.

19

Customization and Integration

high implementation

Bespoke integrations or advanced features, including customized enterprise features and pricing, would contribute to implementation costs.

industry

Customization and Integration: Spatial's enterprise offerings include "customized enterprise features and pricing depending on needs of your organization"

20

Advanced Enterprise Services

high addon

Advanced Enterprise Services for large organizations, requiring increased server capacity, advanced security, dedicated support, and custom games and interactive experiences, contribute to implementation costs.

industry

The company also offers "Advanced Enterprise Services" for large organizations requiring increased server capacity (over 1000 users), advanced security, dedicated support, and custom games and interactive experiences.

21

Hosting and Scaling Costs

high overage

The significant cost of hosting and scaling open multiplayer 3D worlds is likely factored into the custom pricing for enterprise clients.

industry

The decision to discontinue the free and Pro creator tiers was partly attributed to the "cost of hosting and scaling open multiplayer 3D worlds," indicating that these operational costs are significant and are likely factored into the custom pricing for enterprise clients.

22

Extra Admins

low addon

Additional admins cost $5 per month for every 2 admins.

industry

Extra Admins: $5 per month for every 2 additional admins.

23

Extra Moderators

low addon

Additional moderators cost $5 per month for every 10 moderators.

industry

Extra Moderators: $5 per month for every 10 additional moderators.

24

White Label Mobile App

medium addon

The White Label Mobile App costs $99 per month, but is included in Business and Enterprise plans.

industry

White Label Mobile App: $99 per month, though it is included in the Business and Enterprise plans.

25

Payment Gateway Transaction Fees

high overage

Transaction fees vary by plan, ranging from 7.5% for the Basic plan to 0% for Business and Enterprise plans.

industry

Payment Gateway Transaction Fees: These vary by plan, from 7.5% for the Basic plan to 0% for the Business and Enterprise plans.

26

Video Quality Limitations

medium implementation

SpatialChat's video quality is 480x360, which is lower than 720p HD offered by alternatives.

industry

Cosmos Video also notes that SpatialChat's video quality is 480x360, which is lower than Cosmos's 720p HD, and that SpatialChat is browser-only without native desktop or mobile apps, which could be an "implementation cost" in terms of user experience or integration for some buyers.

27

Lack of Native Apps

medium implementation

SpatialChat is browser-only without native desktop or mobile apps, potentially impacting user experience or integration.

industry

Cosmos Video also notes that SpatialChat's video quality is 480x360, which is lower than Cosmos's 720p HD, and that SpatialChat is browser-only without native desktop or mobile apps, which could be an "implementation cost" in terms of user experience or integration for some buyers.

Frequently Asked Questions

01 What hidden costs should I budget for with Spatial?

Beyond the license fee, budget for: Hardware and Setup ($1,000 to $4,000, $3,000 to $10,000, $18,000 to $50,000, 20%-30%); Integration (hundreds to thousands of dollars, +$5,995, +$7,495, +$2,500); Training ($50 to $300 per employee); Staffing for Virtual Events (5 to 10 times the cost of the platform, 150 to 300 hours); Hardware (Small Room) ($500 to $1,500); Ongoing Maintenance and Support ($15 to $500 per month); Additional Bandwidth ($100-$300 per month); Installation Costs (20-30%); Extra Admins ($5 per month); Extra Moderators ($5 per month); White Label Mobile App ($99 per month); Payment Gateway Transaction Fees (7.5%). Exact totals depend on your deployment size and negotiated terms.

02 Does Spatial charge for implementation?

Spatial implementation is not included in the license cost. Achieving optimal acoustics and lighting in meeting rooms may require additional expenses..

03 How much does Spatial support cost?

Ongoing technical support and updates often come with recurring maintenance contract costs..

04 Are there overage or storage costs with Spatial?

High-quality video conferencing demands sufficient internet bandwidth, potentially leading to increased data charges..

05 What add-ons cost extra with Spatial?

Add-on pricing for Spatial varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Spatial pricing

Prices and terms change; verify against the live pricing page.

See Spatial Pricing