Trustpilot vs Birdeye
Review Management pricing comparison · 2026
Trustpilot pricing ranges from $0–$1059/month, while Birdeye ranges from $299–$449/month. Birdeye is typically 41% more affordable, though your actual cost depends on tier and team size.
Trustpilot
Trustpilot is a consumer review platform that helps businesses collect, manage, and showca
verified 27d ago
$399
$4.8K
Birdeye
Birdeye is an all-in-one reputation management and customer experience platform designed f
verified 27d ago
$399
$4.8K
Verdict · Vendr median · year 1
Trustpilot
saves
$4.4K
vs
Birdeye
· 25 seats
Cheapest
$399
Spread
92%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Premium
$189K/yr
year 1 license · $629/seat
Growth
$105K/yr
year 1 license · $349/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$399/yr
Vendr · n=194
Median annual
$4.8K/yr
Vendr · n=4 · limited data
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
7 sourced facts
2 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified
3w ago
Confidence
High confidence
Sources
17 sourced facts
11 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified
3w ago
Confidence
High confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Trustpilot
Birdeye
Auto-renewal
Yes
Yes
Cancellation
Unknown, but negotiation possible before renewal
Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless
Commitment
1 year
1 year minimum; 3-year contracts reported by some users
Price escalation
32-78% annual price increases observed on renewals, no published schedule. Customers report receiving non-negotiable renewal quotes that only decrease after threatening to cancel.
No published schedule; no mid-contract price increase reports in available sources, but users report lock-in makes cost reduction impossible
Can downgrade
No
No
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Trustpilot and Birdeye both operate in the review management category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Trustpilot | Birdeye |
|---|---|---|
| Free | Free /free | $299 /per location/month |
| Plus | $259 /per domain/month | $349 /per location/month |
| Premium | $629 /per domain/month | $449 /per location/month |
| Advanced | $1.1K /per domain/month | Custom |
| Enterprise | Custom | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Trustpilot
3 scenarios$3,108/year (Plus plan at $259/month)
Small Business Review Collection (Plus Plan)
, expect $4,000-$5,500/year by Year 3 due to price escalation
$7,548/year (Premium plan at $629/month)
Mid-Size Company with Marketing Integration (Premium Plan)
, expect $10,000-$13,500/year by Year 3 due to price escalation
$12,708/year (Advanced plan at $1,059/month)
Large Enterprise Multi-Department Deployment (Advanced Plan)
, expect $17,000-$22,500/year by Year 3 due to price escalation
Birdeye
4 scenarios$3,588/year ($299/month × 12)
Single-Location Small Business (Starter)
$4,188/year ($349/month × 12)
Single-Location Growing Business (Growth)
$5,388/year ($449/month × 12)
Single-Location Full-Feature (Dominate)
Market Intelligence
Trustpilot
- Median annual cost
- $399
- Based on
- 194 deals
Birdeye
- Median annual cost
- $4,788
- Based on
- 4 deals
Contract Terms
| Term | Trustpilot | Birdeye |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Unknown, but negotiation possible before renewal | Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless |
| Minimum commitment | 1 year | 1 year minimum; 3-year contracts reported by some users |
| Price escalation | 32-78% annual price increases observed on renewals, no published schedule. Customers report receiving non-negotiable renewal quotes that only decrease after threatening to cancel. | No published schedule; no mid-contract price increase reports in available sources, but users report lock-in makes cost reduction impossible |
| Can downgrade | No | No |