Birdeye vs Reputation.com
Review Management pricing comparison · 2026
Birdeye pricing ranges from $299–$449/month, while Reputation.com ranges from $80–$150/month. Reputation.com is typically 69% more affordable, though your actual cost depends on tier and team size.
Birdeye
Birdeye is an all-in-one reputation management and customer experience platform designed f
verified 27d ago
$4.8K
$14K
Verdict · Vendr median · year 1
Birdeye
saves
$9.2K
vs
Reputation.com
· 25 seats
Cheapest
$4.8K
Spread
66%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Growth
$105K/yr
year 1 license · $349/seat
Rep Core + Pulse
$35K/yr
year 1 license · $115/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$4.8K/yr
Vendr · n=4 · limited data
Median annual
$14K/yr
Vendr · n=5 · limited data
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
17 sourced facts
11 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified
3w ago
Confidence
High confidence
Sources
8 sourced facts
4 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified
3w ago
Confidence
High confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Birdeye
Reputation.com
Auto-renewal
Yes
Yes
Cancellation
Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless
—
Commitment
1 year minimum; 3-year contracts reported by some users
1 year
Price escalation
No published schedule; no mid-contract price increase reports in available sources, but users report lock-in makes cost reduction impossible
—
Can downgrade
No
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Birdeye and Reputation.com both operate in the review management category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Birdeye | Reputation.com |
|---|---|---|
| Starter | $299 /per location/month | $80 /per location/month |
| Growth | $349 /per location/month | $115 /per location/month |
| Dominate | $449 /per location/month | $150 /per location/month |
| Premium (4+ locations) | Custom | Custom |
Market Intelligence
Birdeye
- Median annual cost
- $4,788
- Based on
- 4 deals
Reputation.com
- Median annual cost
- $14,000
- Based on
- 5 deals
Contract Terms
| Term | Birdeye | Reputation.com |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless | — |
| Minimum commitment | 1 year minimum; 3-year contracts reported by some users | 1 year |
| Price escalation | No published schedule; no mid-contract price increase reports in available sources, but users report lock-in makes cost reduction impossible | — |
| Can downgrade | No | — |