Trustpilot vs Reputation.com Pricing (2026)
Compare / Trustpilot vs Reputation.com
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Team size
25 seats

Trustpilot vs Reputation.com

Review Management pricing comparison · 2026

Trustpilot pricing ranges from $0–$1059/month, while Reputation.com ranges from $80–$150/month. Reputation.com is typically 82% more affordable, though your actual cost depends on tier and team size.

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Above-the-fold path — each link opens the vendor's pricing page in a new tab.
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2 products · Review Management
Side-by-side · live
Trustpilot
Trustpilot is a consumer review platform that helps businesses collect, manage, and showca
verified 27d ago
$399 $14K
View pricing →
Reputation.com
Reputation.
verified 22d ago
$399 $14K
View pricing →
Verdict · Vendr median · year 1
Trustpilot saves $14K vs Reputation.com · 25 seats
Cheapest $399
Spread 97%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Premium
$189K/yr
year 1 license · $629/seat
Rep Core + Pulse
$35K/yr
year 1 license · $115/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$399/yr
Vendr · n=194
Median annual
$14K/yr
Vendr · n=5 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 7 sourced facts
2 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
Sources 8 sourced facts
4 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
2 documented
  • Aggressive Annual Price Escalation
    32-78% of license costs
    1 source
  • Review Verification Friction Reduces Collection Rates
    10-30% of license costs
    1 source
2 documented
  • Integration Setup and Maintenance Issues
    10-20% of license costs
    2 sources
  • Platform Reliability Issues
    5-10% of license costs
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Trustpilot
Reputation.com
Auto-renewal
Yes
Yes
Cancellation
Unknown, but negotiation possible before renewal
Commitment
1 year
1 year
Price escalation
32-78% annual price increases observed on renewals, no published schedule. Customers report receiving non-negotiable renewal quotes that only decrease after threatening to cancel.
Can downgrade
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
5.8/5 (5)
Trustpilot
4.8/5 (26)
Best for
Very small businesses or startups that want a basic presence on Trustpilot and are just starting to collect reviews
Watch out
Aggressive annual price increases (32-78% per year)
TrustRadius
8.4/5 (5)
Trustpilot
1.5/5 (24)
Best for
Businesses focused on reviews and listings management without survey needs
Watch out
Scoring algorithm heavily penalizes negative reviews (reported 27 5-stars needed to overcome one 1-star)
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Review Management

Trustpilot

$0–$1059
/month
5 plans · Free tier
Full pricing breakdown →
VS
Review Management

Reputation.com

$80–$150
/month
4 plans
Full pricing breakdown →

Trustpilot and Reputation.com both operate in the review management category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Trustpilot Reputation.com
Free Free /free $80 /per location/month
Plus $259 /per domain/month $115 /per location/month
Premium $629 /per domain/month $150 /per location/month
Advanced $1.1K /per domain/month Custom
Enterprise Custom

Market Intelligence

Trustpilot

Median annual cost
$399
Based on
194 deals

Reputation.com

Median annual cost
$14,000
Based on
5 deals

What Users Say

Trustpilot

Trustpilot
4.8/5 (26)
TrustRadius
5.8/10 (5)
Top complaints
  • Aggressive annual price increases (32-78% per year)
  • Removes legitimate positive reviews without recourse
  • Poor communication and customer service

Reputation.com

Trustpilot
1.5/5 (24)
TrustRadius
8.4/10 (5)
Top complaints
  • Scoring algorithm heavily penalizes negative reviews (reported 27 5-stars needed to overcome one 1-star)
  • Poor customer service and unresponsive account management
  • Frequent technical glitches and integration issues

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Trustpilot 2 hidden costs

critical
Aggressive Annual Price Escalation 32-78% of license costs
medium
Review Verification Friction Reduces Collection Rates 10-30% of license costs
See all Trustpilot hidden costs →

Reputation.com 2 hidden costs

high
Integration Setup and Maintenance Issues 10-20% of license costs
medium
Platform Reliability Issues 5-10% of license costs
See all Reputation.com hidden costs →

Contract Terms

Term Trustpilot Reputation.com
Auto-renewal Yes Yes
Cancellation Unknown, but negotiation possible before renewal
Minimum commitment 1 year 1 year
Price escalation 32-78% annual price increases observed on renewals, no published schedule. Customers report receiving non-negotiable renewal quotes that only decrease after threatening to cancel.
Can downgrade No

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