Kore.ai vs Yellow.ai Pricing (2026)
Compare / Kore.ai vs Yellow.ai
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Team size
25 seats

Kore.ai vs Yellow.ai

AI Chatbot Platforms pricing comparison · 2026

Kore.ai pricing ranges from $50–$180/month, while Yellow.ai uses custom pricing. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Kore.ai pricing
Discount programs →
Visit Yellow.ai pricing
Free plan limits → Discount programs →
Compare
2 products · AI Chatbot Platforms
Side-by-side · live
Kore.ai
Kore.
verified 6w ago
$18K $200K
View pricing →
Yellow.ai
Yellow.
verified 11w ago
$18K $200K
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Essential (month-to-month)
$18K/yr
year 1 license · $60/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$200K/yr
Vendr · n=5 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 23 sourced facts
20 hidden-cost · 1 contract · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
Sources 10 sourced facts
7 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified 2mo ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Implementation Services
    $1,000 to over $10,000
    1 source
  • Voice Capabilities
    $15,000 to $40,000 annually
    1 source
  • Premium Support Plans
    15-20% of the annual contract value
    1 source
  • Add-on Subscriptions
    double or triple the base subscription costs
    1 source
  • Session-Based Billing
    40-60% higher
    1 source
5 documented
  • Usage-Based Overage Fees
    $0.99
    1 source
  • Mandatory Onboarding and Setup Costs
    1 source
  • Channel-Specific Costs
    1 source
  • Add-on Modules
    1 source
  • Support and SLA Tiers
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Kore.ai
Yellow.ai
Auto-renewal
—
Yes
Cancellation
—
at least 30 days prior to the expiration of the then-current term
Commitment
$300,000 annually
likely established during the customized plan negotiation
Price escalation
—
—
Can downgrade
—
—
Based on 2 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.3out of 5 (10)
G2
4.6out of 5 (476)
Best for
Small teams getting started with AI-powered virtual assistants for basic customer support automation
Watch out
Steep Learning Curve
G2
4.4out of 5 (106)
Best for
Small businesses testing AI chatbots
Watch out
Learning Curve and Complexity
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Kore.ai pricing
Discount programs →
Visit Yellow.ai pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
AI Chatbot Platforms

Kore.ai

$50–$180
/month
5 plans
Full pricing breakdown →
VS
AI Chatbot Platforms

Yellow.ai

Custom pricing
/month
2 plans · Free tier
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Kore.ai uses pricing while Yellow.ai uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Kore.ai

$50–$180 / month
See full Kore.ai pricing →
vs
Per-seat subscription

Yellow.ai

Custom pricing
See full Yellow.ai pricing →

Kore.ai and Yellow.ai both operate in the ai chatbot platforms category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Kore.ai Yellow.ai
Essential (annual) $50 /month Free /user/month
Essential (month-to-month) $60 /month Custom
Advanced (annual) $150 /month —
Advanced (month-to-month) $180 /month —
Enterprise Custom —

What Users Say

Kore.ai

G2
4.6out of 5 (476)
TrustRadius
8.3out of 10 (10)
Top complaints
  • Steep Learning Curve
  • Performance and Latency Issues
  • Usage Limitations and Complexity in Integrations

Yellow.ai

G2
4.4out of 5 (106)
Top complaints
  • Learning Curve and Complexity
  • Customization Limitations
  • Integration Challenges

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Kore.ai 20 hidden costs

high
Implementation Services $1,000 to over $10,000
high
Voice Capabilities $15,000 to $40,000 annually
high
Premium Support Plans 15-20% of the annual contract value
critical
Add-on Subscriptions double or triple the base subscription costs
high
Session-Based Billing 40-60% higher
See all Kore.ai hidden costs →

Yellow.ai 7 hidden costs

high
Usage-Based Overage Fees $0.99
high
Mandatory Onboarding and Setup Costs
medium
Channel-Specific Costs
low
Add-on Modules
medium
Support and SLA Tiers
See all Yellow.ai hidden costs →

Contract Terms

Term Kore.ai Yellow.ai
Auto-renewal — Yes
Cancellation — at least 30 days prior to the expiration of the then-current term
Minimum commitment $300,000 annually likely established during the customized plan negotiation

Continue researching

Kore.ai

Yellow.ai

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