Kore.ai vs Yellow.ai
AI Chatbot Platforms pricing comparison · 2026
Kore.ai pricing ranges from $50–$25000/month, while Yellow.ai ranges from $0–$0/month. Yellow.ai is typically 100% more affordable, though your actual cost depends on tier and team size.
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Advanced
$54K/yr
year 1 license · $180/seat
Pricing model unknown
Pricing model unknown
no public list price found
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
1 sourced fact
1 review platform
Last verified
3w ago
Confidence
High confidence
Sources
No structured sources
Last verified
2w ago
Confidence
High confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Kore.ai and Yellow.ai both operate in the ai chatbot platforms category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Kore.ai | Yellow.ai |
|---|---|---|
| Essential | $60 /month | Free /user/month |
| Advanced | $180 /month | Custom |
| Enterprise | Free | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Kore.ai
3 scenarios$50/month (annual billing)
Small Team with Basic Virtual Assistant (Essential)
Essential plan includes basic session allocation sufficient for ~3,000 monthly conversations under 15 minutes each. At 100 daily conversations averaging 10 minutes, all interactions fit within single sessions. Annual billing saves 17% compared to $60/month monthly pricing. Total annual cost: $600.
$150/month
Mid-Market with Multi-Channel Virtual Assistants (Advanced)
base (annual) + session overages ~$100-300/month = ~$250-450/month -- Advanced plan includes higher session allocation, but 20% of conversations exceeding 15 minutes creates extra session charges. Multi-channel deployment and advanced analytics justify the upgrade from Essential. Annual cost: $3,000-5,400.
$300,000/year
Enterprise with Contact Center AI and Deep Integration
platform + ~$75,000 implementation + ~$50,000/year agent seats = ~$425,000/year total -- Enterprise contract includes unlimited automation sessions, all channels, SSO, SLAs, and dedicated CSM. Contact Center AI at ~$80-100/agent seat/month for 50 agents adds ~$48,000-60,000/year. Professional services for Salesforce and ServiceNow integration run ~$75,000 one-time.
Yellow.ai
3 scenarios$0/month
Small Business Getting Started (Freemium)
The Free plan is designed for small businesses testing AI chatbots at no cost. WhatsApp conversations within Meta's 1,000 free monthly conversations are also free. This is sufficient for initial testing and low-volume use cases, but production deployments at scale typically require upgrading to the Enterprise plan.
Custom pricing -- The Enterprise plan is quoted based on volume, channels, and feature requirements. Total cost typically combines a negotiated platform fee with usage-based charges for Monthly Tracked Users (MTU) and WhatsApp conversation fees that vary by country (e.g., $0.03-0.08 per business-initiated conversation). Contact Yellow.ai sales for a quote.
Mid-Market Company with Multi-Channel Support
$75,000
Enterprise with Global Multilingual Deployment
150,000/year enterprise contract + ~$20,000-50,000 implementation + ~$3,000-5,000/month channel fees = ~$130,000-260,000/year total -- Enterprise plan includes unlimited bots, all channels, 135+ languages, SSO, SLAs, and dedicated CSM. Implementation includes integration development, training data preparation, and multilingual bot configuration.