Price checkMonthly
Essential (annual)$50/moEssential (month-to-month)$60/moAdvanced (annual)$150/mo
See all 5 plans

All Kore.ai Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Essential (annual)

  • Chatbot builder with visual flow editor
  • IVR and voice assistant support
  • Natural Language Processing (NLP)
  • Generative AI capabilities
  • Multilingual interface
  • Community and email support

Essential (month-to-month)

  • Chatbot builder with visual flow editor
  • IVR and voice assistant support
  • Natural Language Processing (NLP)
  • Generative AI capabilities
  • Multilingual interface
  • Community and email support

Advanced (annual)

  • Everything in Essential
  • Advanced NLP and dialog management
  • Multi-channel deployment (web, messaging, voice)
  • Search AI knowledge retrieval
  • Advanced analytics and reporting
  • Priority support

Advanced (month-to-month)

  • Everything in Essential
  • Advanced NLP and dialog management
  • Multi-channel deployment (web, messaging, voice)
  • Search AI knowledge retrieval
  • Advanced analytics and reporting
  • Priority support

Enterprise

  • Everything in Advanced
  • Contact Center AI and Agent AI modules
  • Advanced security (SSO, SCIM) and data residency
  • Custom SLAs and dedicated Customer Success Manager
  • Enterprise system integrations (SAP, Salesforce, ServiceNow)
  • Audit logs and compliance features
See Kore.ai Plans
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What does Kore.ai actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$1.3Kper month · $50/unit × 25units
Year 1 license$15K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Kore.ai's plans, annualized. Custom-priced tiers show a hatched bar.

Essential (annual)$600/yr
Essential (month-to-month)$720/yr
Advanced (annual)$1.8K/yr
Advanced (month-to-month)$2.2K/yr
EnterpriseCustom
Quick Answer
Last verified:
Medium confidence

Kore.ai costs $50 to $180 per month as of July 2026, with 5 plans available. Plans: Essential (annual) at $50/month, Essential (month-to-month) at $60/month, Advanced (annual) at $150/month, and Advanced (month-to-month) at $180/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Kore.ai offers 5 pricing tiers: Essential (annual), Essential (month-to-month), Advanced (annual), Advanced (month-to-month), Enterprise. Paid plans include Essential (annual) at $50/month, Essential (month-to-month) at $60/month, Advanced (annual) at $150/month. The Essential (month-to-month) plan is teams who want essential features without an annual commitment.

Compared to other ai chatbot platforms software, Kore.ai is positioned at the mid-market price point.

  • 20 documented hidden costs beyond list price
  • G2 rating: 4.6 out of 5 from 476 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Kore.ai cost?

Kore.ai pricing starts at $50/month across 5 plans, with enterprise pricing available on request. Plans include Essential (annual) at $50/month, Essential (month-to-month) at $60/month, Advanced (annual) at $150/month, Advanced (month-to-month) at $180/month, Enterprise (custom pricing).

Kore.ai Pricing Overview

Kore.ai has 5 pricing plans ranging from $50 to $180/month. The Essential (annual) plan costs $50/month, best for small teams getting started with ai-powered virtual assistants for basic customer support automation. The Essential (month-to-month) plan costs $60/month, best for teams who want essential features without an annual commitment. The Advanced (annual) plan costs $150/month, best for growing businesses needing advanced nlp, multi-channel deployment, and workflow automation. The Advanced (month-to-month) plan costs $180/month, best for businesses wanting advanced features with flexible month-to-month billing. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises needing full-scale virtual assistant platforms with deep system integration, contact center ai, and custom slas.

Kore.ai with a $300,000 annually minimum commitment.

There are at least 20 documented hidden costs beyond Kore.ai's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 9, 2026 from 1 independent source.

See Kore.ai Plans

Kore.ai costs $50–$180/month as of 2026, depending on plan and billing cycle. The Essential plan is $50/month on annual billing or $60/month month-to-month. The Advanced plan is $150/month (annual) or $180/month (month-to-month). Enterprise pricing is custom and requires contacting sales.

Kore.ai is an enterprise conversational AI platform for building and deploying chatbots, voice bots, and virtual assistants. It includes modules for Automation AI (conversational workflows), Search AI (knowledge retrieval), Contact Center AI (customer service), and Agent AI (human agent assistance).

A key billing detail: Kore.ai charges per 15-minute session block. A conversation that runs 31 minutes counts as three sessions, not one. This can inflate costs significantly for complex support scenarios where conversations tend to run long.

How Kore.ai Pricing Compares

Kore.ai starts at $50/month. Compare: Botpress (free–$2000/month), Yellow.ai (free–$5000/month), Chatbase (free–$500/month).

Botpress Free–$2000/month Compare → Yellow.ai Free–$5000/month Compare → Chatbase Free–$500/month Compare →

Compare Kore.ai vs Alternatives

Before committing to Kore.ai, compare pricing with these 3 alternatives in the same category.

VSBotpress
Free

Developers wanting open-source conversational AI with self-hosting and lower upfront costs

Full comparison
VSYellow.ai
Free

Enterprises needing multilingual omnichannel conversational AI with 135+ language support

Full comparison
VSChatbase
Free

Businesses wanting a simple, fast-to-deploy AI chatbot trained on their own data

Full comparison

All Kore.ai alternatives & migration guides

What Companies Actually Pay for Kore.ai

Review scores
TrustRadius 8.3out of 10 (10)
G2 4.6out of 5 (476)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Steep Learning CurvePerformance and Latency IssuesUsage Limitations and Complexity in IntegrationsCustomer Support and Documentation

How Kore.ai Pricing Compares

Software Starting Price Top Price
Kore.ai $50/month $180/month
Botpress Free $750/month
Chatbase Free $500/month
Landbot Free $450/month
ManyChat Free $199/month
Voiceflow Free $150/editor/month

Detailed pricing comparisons:

Browse all AI Chatbot Platforms pricing →

20 Kore.ai Hidden Costs Beyond the List Price

Beyond the listed price, Kore.ai has at least 20 documented hidden costs that can significantly increase total cost of ownership.

Watch for 20 hidden costs
  • Implementation Services $1,000 to over $10,000
    high 1 source
    industry "Implementation Services: These can range from $1,000 to over $10,000, depending on the complexity of custom integrations and data migration needs"
  • Voice Capabilities $15,000 to $40,000 annually
    high 1 source
    industry "Voice Gateway subscriptions with per-minute speech-to-text (STT) and text-to-speech (TTS) charges can add an estimated $15,000 to $40,000 annually for high-volume deployments (e.g., 10,000+ voice interactions monthly)"
  • Premium Support Plans 15-20% of the annual contract value
    high 1 source
    industry "Enterprise-level support, including custom SLAs and 24/7 availability, can represent 15-20% of the annual contract value"
  • Add-on Subscriptions double or triple the base subscription costs
    critical 1 source
    industry "Add-on Subscriptions: Advanced analytics, multi-language support, and enterprise integrations frequently require separate add-on subscriptions, which can potentially double or triple the base subscription costs"
  • Session-Based Billing 40-60% higher
    high 1 source
    industry "This can lead to unpredictable costs, with actual expenses running 40-60% higher than initial estimates for complex customer interactions, as a 31-minute conversation, for example, counts as three billing units"
  • Setup and Onboarding $1,000 to over $10,000
    critical 1 source
    industry "Data preparation alone can consume 60-75% of the total project effort, often requiring 80 to 200 hours before the bot is live."
  • Ongoing Engineering and Maintenance
    high 1 source
    industry "Ongoing Engineering and Maintenance: Customizing conversation flows, integrating new features, and tuning AI performance necessitate continuous engineering support, adding substantial, often unbudgeted, overhead."
  • Testing and Optimization
    medium 1 source
    industry "Testing and Optimization: The platform reportedly lacks an easy testing sandbox, which can increase operational overhead."
  • Lack of Testing Sandbox
    low 1 source
    industry "Lack of Testing Sandbox: The platform's lack of an easy testing sandbox can add to operational overhead."
  • Total Cost of Ownership Exceedance 150-200% in the first year
    critical 1 source
    industry "The total cost of ownership can significantly exceed software licensing, sometimes by 150-200% in the first year."
  • Usage-Based Overage Fees $0.20 per 15-minute session; 40-60% higher
    high 1 source
    industry "This session-based model can lead to unpredictable costs, with actual expenditures running 40-60% higher than initial estimates based on conversation counts alone for complex interactions."
  • Mandatory Onboarding and Setup Projects $1,000 to over $10,000; 60-75% of the total project effort; 80 to 200 hours
    high 1 source
    industry "Mandatory Onboarding and Setup Projects: Implementation services for Kore.ai can range from $1,000 to over $10,000, depending on the complexity of custom integrations and data migration needs."
  • Middleware Tax for Integrations
    medium 1 source
    industry ""Middleware Tax" for Integrations: Integrating separate AI and live chat tools, or connecting with existing business systems like CRM platforms and helpdesk tools, can incur additional costs."
  • Advanced Features
    medium 1 source
    industry "Advanced Features: Advanced analytics, multi-language support, and enterprise integrations often require separate add-on subscriptions."
  • Setup and Development $1,000-$10,000
    high 1 source
    industry "Setup and Development: A months-long setup process is common, requiring dedicated developers and specialists."
  • Billing Model Complexity 40-60%
    critical 1 source
    industry "Organizations with complex customer interactions may see actual costs run 40-60% higher than initial estimates based solely on conversation counts."
  • Integration
    high 1 source
    industry "Integration: Integrating the chatbot into existing business systems (CRM, ticketing, payment gateways) requires significant engineering time, data mapping, and security reviews, none of which are typically outlined in initial pricing discussions."
  • Training Data and Inference Costs
    high 1 source
    industry "Training Data and Inference Costs: Training data is an ongoing process, not a one-time event."
  • Human Oversight
    medium 1 source
    industry "Human Oversight: Human oversight remains necessary for defining objectives, approving updates, tracking performance, and coordinating vendor communication."
  • Extensive Setup and Customization
    high 1 source
    industry "These include: * Extensive Setup and Customization: A months-long setup process requiring dedicated developers and specialists, as well as ongoing engineering for customization and maintenance, contributes to substantial overhead."
Tip

Ask your Kore.ai sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 21 source citations total.

Kore.ai Contract Terms

Kore.ai contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Minimum Commitment $300,000 annually
Based on 1 verified source

Kore.ai Price History

Pricing changes CostBench has tracked for Kore.ai, verified across 2 snapshots going back to 2026Q1.

  1. Kore.ai tier restructure

    Changed from 3 to 5 pricing tiers

  2. Kore.ai tier renamed

    "Essential" renamed to "Essential (annual)"

  3. Kore.ai tier renamed

    "Advanced" renamed to "Essential (month-to-month)"

  4. Kore.ai tier renamed

    "Enterprise" renamed to "Advanced (annual)"

View Kore.ai's full price history →

Kore.ai Pricing FAQ

01 How much does Kore.ai cost?

Kore.ai costs $50/month on the Essential plan with annual billing, or $60/month on a month-to-month basis. The Advanced plan is $150/month (annual) or $180/month (month-to-month). Enterprise pricing is custom and requires a sales conversation. All self-serve plans use session-based billing where each 15-minute conversation block counts as one session.

02 What is the cheapest Kore.ai plan?

The cheapest Kore.ai plan is Essential at $50/month with annual billing. If you prefer to pay month-to-month without committing to a year, the Essential plan costs $60/month. Both include the chatbot builder, NLP, IVR support, generative AI capabilities, and community and email support.

03 Does Kore.ai have a free plan?

Kore.ai does not offer a permanent free tier. The platform offers a free trial so you can explore the builder and NLP features before committing. After the trial, the lowest-cost option is the Essential plan at $50/month (annual billing) or $60/month (month-to-month).

04 How does Kore.ai's session billing work?

Kore.ai bills Automation AI and Search AI usage per 15-minute session. Each 15-minute block of a conversation counts as one session. A 31-minute chat counts as three sessions. This means costs can grow faster than expected for use cases like IT support or financial advisory, where conversations often run longer than 15 minutes.

05 What is the difference between Essential and Advanced plans?

The Essential plan () covers the chatbot builder, IVR and voice support, NLP, generative AI, multilingual interface, and community support. The Advanced plan () adds multi-channel deployment, Search AI, advanced analytics, workflow automation, API access, and priority support. Both plans use the same 15-minute session billing model.

06 How does Kore.ai compare to alternatives like Botpress or Yellow.ai?

Kore.ai's self-serve plans start at $50/month, which is comparable to other mid-market conversational AI platforms. Botpress has an open-source self-hosted option and paid Team plans. Yellow.ai focuses on multilingual and omnichannel coverage. Kore.ai differentiates on enterprise depth — deep integrations with SAP, Salesforce, and ServiceNow, plus Contact Center AI and Agent AI modules — making it a stronger fit for large enterprises than for small teams or developers building lighter bots.

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