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Tray.ai costs $500 to $10K per month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 5 pricing pages and reviews
+-100% above list price
Know Before You Buy — See Tray.ai Plans

Tray.ai true cost runs -100% above the listed $500-$10000/month price as of May 2026. For a 25-person team, expect ~$313 in year-one costs vs the $1,500,000 base license. Key hidden costs: no public pricing: tray.ai does not publish any prices on their website. all plans require contacting sales, which means you cannot compare costs upfront. industry estimates suggest the pro plan starts around $500-$600/month, with enterprise deployments reaching $5,000-$10,000+/month., task credit consumption is opaque: tray.ai uses task credits as its billing unit, but how credits map to actual workflow executions is not straightforward. complex workflows with loops, branching, and api calls consume credits faster than simple data syncs, making budgeting difficult without a pilot period., merlin ai agent builder is a separate purchase: tray.ai's ai agent capabilities (merlin agent builder) are not included in base plans and must be purchased as a separate add-on. if you need ai-powered automation agents, expect an additional cost on top of your platform subscription.. Verified from 5 sources by CostBench.

Hidden Costs Breakdown

1

No public pricing: Tray.ai does not publish any prices on their website. All plans require contacting sales, which means you cannot compare costs upfront. Industry estimates suggest the Pro plan starts around $500-$600/month, with enterprise deployments reaching $5,000-$10,000+/month.

2

Task credit consumption is opaque: Tray.ai uses task credits as its billing unit, but how credits map to actual workflow executions is not straightforward. Complex workflows with loops, branching, and API calls consume credits faster than simple data syncs, making budgeting difficult without a pilot period.

3

Merlin AI Agent Builder is a separate purchase: Tray.ai's AI agent capabilities (Merlin Agent Builder) are not included in base plans and must be purchased as a separate add-on. If you need AI-powered automation agents, expect an additional cost on top of your platform subscription.

4

Workspace limits on lower tiers: The Pro plan includes only 3 workspaces and the Team plan includes 20. If your organization has more than 3 departments or projects needing separate environments, you must upgrade to Enterprise for unlimited workspaces.

5

Log retention is minimal on Pro: The Pro plan retains execution logs for only 7 days, making it difficult to debug issues or audit automation runs after the first week. Extended log retention requires upgrading to a higher tier.

6

Add-on ecosystem increases total cost: Premium features like advanced compliance, API platform capabilities, and the Embedded Bundle are add-ons that increase total cost of ownership. The base plan price is the floor, not the ceiling.

Example: True Cost for 25 Users

License (25 × $5000 × 12) $1,500,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$300,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$313
That's roughly 0.0× the advertised license price.
Now You Know the Real Cost — See Tray.ai Plans