Quick Answer
Last verified:
High confidence

MobileMonkey costs $149 to $597 per mo as of September 2026, with 8 plans available. Plans: X-Ray at $299/mo, AlfredAI Audience Agent at $149/mo, Super CAPI at $149/mo, and TOTAL at $597/mo. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

MobileMonkey offers 8 pricing tiers: X-Ray, AlfredAI Audience Agent, Super CAPI, TOTAL, Competitive pricing?, Sync Plan, Contact us for purchasing and custom pricing, Talk to Sales. Paid plans include X-Ray at $299/mo, AlfredAI Audience Agent at $149/mo, Super CAPI at $149/mo.

Last verified: | Sources: 1 pricing pages and reviews
+15%–+45% above list price
Know Before You Buy — See MobileMonkey Plans

MobileMonkey's sourced hidden costs add +15%–+45% on top of a $3,588/yr base license (about $4,126–$5,203/yr) as of September 2026. Key hidden costs: exceeding usage limits, unauthorized auto-upgrade charges, charges for unprovided features. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Exceeding Usage Limits

high overage

If a user opts into "automatic upgrade" for send overages, their plan will automatically upgrade to the next tier once the limit is reached, incurring additional charges.

industry

If a user opts into "automatic upgrade" for send overages, their plan will automatically upgrade to the next tier once the limit is reached, incurring additional charges.

2

Unauthorized Auto-Upgrade Charges

critical overage

Multiple users report being charged for auto-upgrades they explicitly disabled, with the company refusing refunds even when acknowledging the charge as an error. Users describe being unable to reclaim funds outside of a bank dispute.

trustpilot

Taken money from my account without permission. Had the auto upgrade turned OFF but charged me a lot of money today. Now I have the hassle of claiming back from my bank.

trustpilot

Charged twice and said we still owed twice. Refused to fix it.

3

Charges for Unprovided Features

critical implementation

A user was charged for features that were promised but not included after signing a contract, leading to difficulties with cancellation and requiring bank disputes.

industry

Another user experienced being charged for features that were promised but not included after signing a contract, resulting in difficulties with cancellation and requiring bank disputes.

4

No-Refund Policy Including Acknowledged Billing Errors

high support

MobileMonkey enforces a strict no-refund policy even in cases where the company internally acknowledges a billing mistake, leaving customers with no recourse short of a bank chargeback.

trustpilot

They have admitted that its an error but refuse a refund as they don't do refunds. WOW that's fully theft! DO NOT USE THIS SERVICE!!

5

Charges Resume After Cancellation

high compliance

Users report that MobileMonkey resumes charging credit cards on file months after a customer has attempted to cancel, requiring ongoing bank intervention to stop recurring billing.

trustpilot

Good luck getting a refund or to stop them from charging your credit card on file.

trustpilot

You can try to stop payment at the bank, but many months later, they will resume charging your account for a service you will never use.

Year-1 Cost

Annual license ($299/mo × 12) $3,588/yr
Unauthorized Auto-Upgrade Charges (5-15% of license costs) +$179–$538
No-Refund Policy Including Acknowledged Billing Errors (5-15% of license costs) +$179–$538
Charges Resume After Cancellation (5-15% of license costs) +$179–$538
Estimated Year-1 Total $4,126–$5,203
That's +15%–+45% on top of the base license, summed from the sourced hidden costs above.

Frequently Asked Questions

01 What hidden costs should I budget for with MobileMonkey?

Beyond the license fee, budget for: Unauthorized Auto-Upgrade Charges (5-15% of license costs); No-Refund Policy Including Acknowledged Billing Errors (5-15% of license costs); Charges Resume After Cancellation (5-15% of license costs). For a typical deployment that works out to roughly +15%–+45% on top of the base license ($3,588/yr → $4,126–$5,203/yr).

02 Does MobileMonkey charge for implementation?

MobileMonkey implementation is not included in the license cost. A user was charged for features that were promised but not included after signing a contract, leading to difficulties with cancellation and requiring bank disputes..

03 How much does MobileMonkey support cost?

MobileMonkey enforces a strict no-refund policy even in cases where the company internally acknowledges a billing mistake, leaving customers with no recourse short of a bank chargeback.. Estimated impact: 5-15% of license costs.

04 Are there overage or storage costs with MobileMonkey?

If a user opts into "automatic upgrade" for send overages, their plan will automatically upgrade to the next tier once the limit is reached, incurring additional charges..

05 What add-ons cost extra with MobileMonkey?

Add-on pricing for MobileMonkey varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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