All OpenPhone Plans & Pricing

Plan Monthly Annual Best For
Starter
Business
Scale
Talk to Sales
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Starter

Business

Scale

Talk to Sales

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What does OpenPhone actually cost you?

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Tier
Billing
Your projected cost$475per month · $19/seat × 25seats
Year 1 license$5.7K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across OpenPhone's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$228/yr
Business$396/yr
Scale$564/yr
Talk to SalesCustom
Quick Answer
Last verified:
High confidence

OpenPhone costs $15 to $47 per user/per month as of July 2026, with 4 plans available. Plans: Starter at $19/user/per month, Business at $33/user/per month, and Scale at $47/user/per month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

OpenPhone offers 4 pricing tiers: Starter, Business, Scale, Talk to Sales. Paid plans include Starter at $19/user/per month, Business at $33/user/per month, Scale at $47/user/per month.

Compared to other business phone / voip software, OpenPhone is positioned at the budget-friendly price point.

  • 22 documented hidden costs beyond list price
  • Contracts auto-renew — Notice of non-renewal must be provided at least thirty (30) days prior to the expiration of the current term; service remains active until the end of the current billing cycle.
  • G2 rating: 4.7 out of 5 from 2,769 reviews (as of Jul 2026)

How much does OpenPhone cost?

OpenPhone pricing starts at $15/user/per month across 4 plans, with enterprise pricing available on request. Plans include Starter at $19/user/per month, Business at $33/user/per month, Scale at $47/user/per month, Talk to Sales (custom pricing).

OpenPhone Pricing Overview

OpenPhone has 4 pricing plans ranging from $15 to $47/user/per month. The Starter plan costs $19/user/per month. The Business plan costs $33/user/per month. The Scale plan costs $47/user/per month. The Talk to Sales plan requires contacting sales for a custom quote.

OpenPhone contracts auto-renew.

There are at least 22 documented hidden costs beyond OpenPhone's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

OpenPhone offers several pricing tiers designed for different business needs. Plans are priced per user per month, with options for monthly or annual billing. Annual billing provides a reduced per-user, per-month rate.

How OpenPhone Pricing Compares

Compare OpenPhone pricing against top alternatives in Business Phone / VoIP.

Compare OpenPhone vs Alternatives

Before committing to OpenPhone, compare pricing with these 3 alternatives in the same category.

All OpenPhone alternatives & migration guides

What Companies Actually Pay for OpenPhone

Review scores
TrustRadius 7.5out of 10 (26)
Trustpilot 4out of 5 (605)
G2 4.7out of 5 (2,769)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Call Quality and ReliabilityCustomer Support IssuesOnboarding and Account Management HasslesBugs and Technical Glitches

How OpenPhone Pricing Compares

Software Starting Price Top Price
OpenPhone $15/user/per month $47/user/per month
8x8 $15/month $140/month
CallHippo Free $45/user/month
Dialpad $15/month $25/month
KrispCall $15/user/month $40/user/month
Ooma Office $19.95/month $29.95/month

22 OpenPhone Hidden Costs Beyond the List Price

Beyond the listed price, OpenPhone has at least 22 documented hidden costs that can significantly increase total cost of ownership.

Watch for 22 hidden costs
  • Additional Phone Numbers $5 per month
    low 1 source
    industry "Additional Phone Numbers: Each extra phone number beyond the one included per user costs $5 per month."
  • International Calling and Texting
    medium 1 source
    industry "International Calling and Texting: These are not included in standard plans and are billed on a per-minute or per-message basis, with rates varying by destination."
  • A2P 10DLC Registration $19.50 one-time, $1.50 to $3 monthly
    low 1 source
    industry "A2P 10DLC Registration: For businesses sending texts to U.S. numbers, there's a one-time registration fee of $19.50, plus a monthly campaign registry fee ranging from $1.50 to $3."
  • Automated SMS via API or Zapier $0.01 per message or segment
    medium 1 source
    industry "Automated SMS via API or Zapier: Outgoing automated SMS messages are charged at $0.01 per message or segment."
  • Sona AI Agent Credits $25 per month for 40 calls, $0.45 to $1.00 per AI call overage
    medium 1 source
    industry "Sona AI Agent Credits: While 1,000 free AI credits (approximately 10 AI-handled calls) are included monthly, additional credit packs start at $25 per month for 40 calls, with overage fees ranging from $0.45 to $1.00 per AI call."
  • Automatic Call Recording $23/user/month annually
    high 1 source
    industry "For example: * Automatic call recording requires the Business plan ($23/user/month annually), whereas manual recording is on Starter ($15/user/month annually)."
  • AI Call Summaries and Transcripts
    high 1 source
    industry "AI call summaries and transcripts for all calls are on Business or Scale plans, not Starter."
  • CRM Integrations, IVR, Advanced Analytics $23/user/month annually
    high 1 source
    industry "CRM integrations (HubSpot, Salesforce), phone menus (IVR), and advanced analytics are exclusive to the Business plan ($23/user/month annually) or higher."
  • Shared Numbers User Cap
    high 1 source
    industry "Shared numbers on the Starter plan are capped at 10 users, requiring an upgrade to Business for unlimited shared numbers."
  • Telecommunication Taxes and Regulatory Fees
    medium 1 source
    industry "Telecommunication Taxes and Regulatory Fees: These are additional and apply in certain states."
  • Fair-Use Policy Overage
    high 1 source
    industry "For example: * Automatic call recording requires the Business plan ($23/user/month annually), whereas manual recording is on Starter ($15/user/month annually)."
  • Monthly Billing Premium 27%
    medium 1 source
    industry "For example, the Starter plan is $15/user/month annually but $19/user/month monthly; the Business plan is $23/user/month annually but $33/user/month monthly; and the Scale plan is $35/user/month annually but $47/user/month monthly"
  • AI Credits Overage Fees $25 per month for 40 calls; $0.45 to $1.00 per AI call
    medium 1 source
    industry "Beyond this, credit packs start at $25 per month for 40 calls, and overage fees range from $0.45 to $1.00 per AI call"
  • Phone Menus (IVR)
    medium 1 source
    industry "Phone Menus (IVR): Available from the Business plan ($23/user/month annually)"
  • Advanced Analytics and Reporting $96 per year
    low 1 source
    industry "Advanced Analytics and Reporting: Included in the Business plan, requiring an additional $96 per year if upgrading from Starter"
  • CRM Integrations
    medium 1 source
    industry "CRM Integrations (HubSpot, Salesforce): Only available on the Business plan"
  • HIPAA Compliance $96 to $240 per year
    high 1 source
    industry "HIPAA Compliance: OpenPhone labels itself "HIPAA ready" only on Business ($23) and Scale ($35) plans, potentially costing healthcare outfits an extra $96 to $240 per year compared to alternatives"
  • Multi-Device Usage Upgrade
    high 1 source
    industry "For example, the Starter plan is $15/user/month annually but $19/user/month monthly; the Business plan is $23/user/month annually but $33/user/month monthly; and the Scale plan is $35/user/month annually but $47/user/month monthly"
  • Zapier/API Triggered Messages $0.01 per message or segment
    low 1 source
    industry "Zapier/API Triggered Messages: Outbound texts or segments triggered through Zapier or the API cost $0.01 per message or segment."
  • SMS/Review Fee $15
    medium 1 source
    industry "SMS/Review Fee: Some users have reported a non-refundable $15 SMS/review fee during the account approval process, which can be confusing and lead to repeated rejections."
  • Automated SMS $0.01 per outgoing message or per segment
    medium 1 source
    industry "Automated SMS: Automated SMS messages sent via API or Zapier incur a charge of $0.01 per outgoing message or per segment for long messages."
  • Feature-Based Upgrades $960 per year
    high 1 source
    industry "For example, upgrading a 10-person team from Starter to Business for automatic call recording adds $960 per year."
Tip

Ask your OpenPhone sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 24 source citations total.

OpenPhone Contract Terms

OpenPhone contracts auto-renew. Changes require Notice of non-renewal must be provided at least thirty (30) days prior to the expiration of the current term; service remains active until the end of the current billing cycle.. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Notice of non-renewal must be provided at least thirty (30) days prior to the expiration of the current term; service remains active until the end of the current billing cycle.
Minimum Commitment One year to receive the best pricing, with annual billing offering 20-30% off monthly rates.
Based on 1 verified source

How to Negotiate OpenPhone Pricing

OpenPhone contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Leverage Alternatives medium success

Buyers can research and compare OpenPhone's offerings and pricing with competitors like Nextiva or iPlum to gain leverage.

industry analysis

Full negotiation guide →

OpenPhone Pricing FAQ

01 What is the cheapest paid plan?

The Starter plan is the cheapest paid plan, costing $19 per user per month when billed monthly.

02 What are the annual billing options?

Annual billing is available for Starter, Business, and Scale plans. The Starter plan costs $15 per user per month (billed annually at $180 total), the Business plan costs $23 per user per month (billed annually at $276 total), and the Scale plan costs $35 per user per month (billed annually at $420 total).

03 Is there a custom pricing option?

Yes, OpenPhone offers a 'Talk to Sales' tier for custom pricing needs.

Is this pricing incorrect? — we'll verify and update it.