All Heartbeat.chat Plans & Pricing

Plan Monthly Annual Best For
Build
Grow
Scale
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Build

Grow

Scale

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Cost calculator

What does Heartbeat.chat actually cost you?

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Tier
Billing
Your projected cost$1.2Kper month · $49/unit × 25units
Year 1 license$15K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Heartbeat.chat's plans, annualized. Custom-priced tiers show a hatched bar.

Build$588/yr
Grow$1.8K/yr
ScaleCustom
Quick Answer
Last verified:
High confidence

Heartbeat.chat costs $49 to $149 per Month as of July 2026, with 3 plans available. Plans: Build at $49/Month, and Grow at $149/Month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Heartbeat.chat offers 3 pricing tiers: Build, Grow, Scale. Paid plans include Build at $49/Month, Grow at $149/Month.

Compared to other community platforms software, Heartbeat.chat is positioned at the mid-market price point.

  • 3 documented hidden costs beyond list price
  • Contracts auto-renew — 30-day money-back guarantee on all new subscriptions
  • G2 rating: 4.8 out of 5 from 30 reviews (as of Jul 2026)

How much does Heartbeat.chat cost?

Heartbeat.chat pricing starts at $49/Month across 3 plans, with enterprise pricing available on request. Plans include Build at $49/Month, Grow at $149/Month, Scale (custom pricing).

Heartbeat.chat Pricing Overview

Heartbeat.chat has 3 pricing plans ranging from $49 to $149/Month. The Build plan costs $49/Month. The Grow plan costs $149/Month. The Scale plan requires contacting sales for a custom quote.

Heartbeat.chat contracts auto-renew, requiring 30-day money-back guarantee on all new subscriptions notice to cancel.

There are at least 3 documented hidden costs beyond Heartbeat.chat's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Heartbeat.chat offers tiered pricing plans to suit different needs. The Build plan is available at $49 per month, and the Grow plan is available at $149 per month. A custom pricing option is also available through the Scale plan.

How Heartbeat.chat Pricing Compares

Compare Heartbeat.chat pricing against top alternatives in Community Platforms.

Compare Heartbeat.chat vs Alternatives

Before committing to Heartbeat.chat, compare pricing with these 3 alternatives in the same category.

All Heartbeat.chat alternatives & migration guides

What Companies Actually Pay for Heartbeat.chat

Review scores
Trustpilot 4.5out of 5 (27)
G2 4.8out of 5 (30)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Lack of Multi-Language SupportCustomer Service IssuesBilling and Account Management DifficultiesMobile App Glitches

How Heartbeat.chat Pricing Compares

Software Starting Price Top Price
Heartbeat.chat $49/Month $149/Month
Bettermode $399/month $1750/month
Circle $89/month $199/month
Discourse Free $500/month
Hivebrite $895/month $1995/month
Khoros Communities Custom Custom

3 Heartbeat.chat Hidden Costs Beyond the List Price

Beyond the listed price, Heartbeat.chat has at least 3 documented hidden costs that can significantly increase total cost of ownership.

Watch for 3 hidden costs
  • Transaction Fees 5%
    high 1 source
    industry "These fees vary by plan: * Build plan: 5%"
  • Native Video Hosting Add-on $19 per month
    low 1 source
    industry "Optional Add-ons: Native video hosting is available as an add-on for an additional $19 per month, which includes 50 hours of storage."
  • White-Label Mobile App Commitment
    medium 1 source
    industry "White-Label Mobile App: The white-label branded mobile app, available with the Scale plan, has a minimum non-refundable commitment of 3 months on the monthly plan or the first payment on the annual plan."
Tip

Ask your Heartbeat.chat sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 7 source citations total.

Heartbeat.chat Contract Terms

Heartbeat.chat contracts auto-renew. Changes require 30-day money-back guarantee on all new subscriptions. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 30-day money-back guarantee on all new subscriptions
Minimum Commitment Month-to-month for monthly plans, one year for annual plans, and a minimum non-refundable 3 months for the white-label app on monthly plans or the first payment on annual plans.
Based on 1 verified source

How to Negotiate Heartbeat.chat Pricing

Heartbeat.chat contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Annual Billing Discounts high success

Opting for annual billing over monthly billing provides a significant discount, such as $9 per month cheaper for the Build plan and $25 per month cheaper for the Grow plan.

https://heartbeat.chat
Promotional Codes/Coupons medium success

Heartbeat.chat has offered coupon codes in the past, such as 10% off the Starter Tier (annual) or savings on the Growth Tier (annual), and buyers are advised to check for current promo codes.

https://tenereteam.com
Past Lifetime Deals low success

Some early adopters acquired "lifetime licenses" through platforms like AppSumo, but these are not currently available.

https://heartbeat.chat

Full negotiation guide →

Heartbeat.chat Pricing FAQ

01 What is the cheapest paid plan?

The Build plan is the cheapest paid plan at $49 per month.

02 Are there any discounts for annual billing?

Yes, the Build plan is $490 annually, and the Grow plan is $1490 annually.

03 Is there a free plan available?

Heartbeat.chat does not offer a free plan.

Is this pricing incorrect? — we'll verify and update it.