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EnterpriseCustomEnterprise PlusCustom
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All Khoros Communities Plans & Pricing

Plan Monthly Annual Best For
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Enterprise

  • Large-scale community hosting
  • Advanced moderation tools
  • Gamification and reputation system
  • Analytics and reporting
  • SSO integration
  • Dedicated account team

Enterprise Plus

  • Everything in Enterprise
  • Custom workflow automation
  • Dedicated infrastructure
  • White-label options
  • Advanced compliance features
  • Premium support with SLA
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Quick Answer
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Khoros Communities uses custom pricing as of July 2026 with 2 plans available. Contact Khoros Communities directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Khoros Communities offers 2 pricing tiers: Enterprise, Enterprise Plus. The Enterprise Plus plan is fortune 500 companies requiring dedicated infrastructure, deep customization, and strategic consulting.

Compared to other community platforms software, Khoros Communities is positioned at the budget-friendly price point.

  • 11 documented hidden costs beyond list price
  • G2 rating: 4.4 out of 5 from 268 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Khoros Communities cost?

Khoros Communities uses custom pricing across 2 plans. Contact Khoros Communities directly for a personalized quote. Plans include Enterprise (custom pricing), Enterprise Plus (custom pricing).

Khoros Communities Pricing Overview

Khoros Communities uses custom pricing — contact their sales team for a quote. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises building customer-facing communities at scale. The Enterprise Plus plan requires contacting sales for a custom quote and is designed for fortune 500 companies requiring dedicated infrastructure, deep customization, and strategic consulting.

Khoros Communities with a multi-year subscription contracts minimum commitment.

There are at least 11 documented hidden costs beyond Khoros Communities's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 9, 2026 from 1 independent source.

Request Khoros Communities Pricing

Khoros Communities does not publish pricing. All plans are quote-based — you must contact sales to receive a proposal tailored to your organization's size, use case, and required modules.

The platform is aimed at large enterprises building customer communities at scale, with capabilities including moderation, gamification, analytics, and SSO. Contracts are typically structured annually and vary significantly based on community size and feature scope.

Third-party data from Vendr suggests annual contracts commonly run in the $75,000–$200,000 range for mid-market buyers, with a reported median of roughly $164,649/year. These figures are sourced from aggregate procurement data and may not reflect your specific negotiation.

How Khoros Communities Pricing Compares

Compare Khoros Communities pricing against top alternatives in Community Platforms.

Bettermode $1.0-$499.0/user/mo Compare → Circle $89.0-$199.0/user/mo Compare → Discourse $0-$300/user/mo Compare →

Compare Khoros Communities vs Alternatives

Before committing to Khoros Communities, compare pricing with these 3 alternatives in the same category.

VSBettermode
From $1.0/user/mo

Startups and small teams testing community engagement or building small internal communities

Full comparison
VSCircle
From $89.0/user/mo

Creators and coaches building professional communities with courses and paid memberships

Full comparison
VSDiscourse
Free

Technical teams that want complete control and can manage their own hosting, updates, and maintenance

Full comparison

All Khoros Communities alternatives & migration guides

What Companies Actually Pay for Khoros Communities

Review scores
TrustRadius 8.3out of 10 (3,342)
G2 4.4out of 5 (268)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
CostUser Interface and Ease of UseEditing and Organization IssuesCustomer Support and Product Development

How Khoros Communities Pricing Compares

Software Starting Price Top Price
Khoros Communities Custom Custom
Bettermode $399/month $1750/month
Circle $89/month $199/month
Discourse Free $500/month
Hivebrite $895/month $1995/month
Common Room (community intelligence) $2500/mo $2500/mo

Detailed pricing comparisons:

Browse all Community Platforms pricing →

11 Khoros Communities Hidden Costs Beyond the List Price

Beyond the listed price, Khoros Communities has at least 11 documented hidden costs that can significantly increase total cost of ownership.

Watch for 11 hidden costs
  • Migration from Classic to Aurora AI $500,000
    critical 1 source
    industry "Notably, migrations from Khoros Community Classic to Aurora AI are currently offered at no charge until December 31, 2026, but previously could cost customers up to $500,000."
  • Training
    medium 1 source
    industry "Training: Onboarding and ongoing training for administrators and end-users may incur additional fees if not explicitly included in the contract."
  • Premium Support 10–20%
    medium 1 source
    industry "Premium Support: While standard support is usually part of the package, premium or 24/7 support tiers can add an extra 10–20% to the annual contract value."
  • Overage Fees
    high 1 source
    industry "Overage Fees: Exceeding contracted limits for users, messages, or community members can trigger per-unit overage charges."
  • Ongoing Technical Maintenance $500–$1,500 per month
    medium 1 source
    industry "Ongoing Technical Maintenance: Beyond the platform fee, ongoing technical maintenance for a community platform, including core software updates, extension updates, security patches, and database optimization, can cost $500–$1,500 per month."
  • Hosting Costs $20/month to $800 per month
    medium 1 source
    industry "For thousands of members, managed hosting or a Virtual Private Server (VPS) could cost $300–$800 per month."
  • Implementation and Onboarding $10,000 to $100,000+
    high 1 source
    industry "Implementation and Onboarding: Professional services for platform setup, data migration, and integration typically range from $10,000 to $100,000+, depending on the complexity of the deployment"
  • Email and Notification Costs $30-$150 per month
    medium 1 source
    industry "A community with 1,000 active members can send 50,000-100,000 emails per month, requiring a transactional email service that can cost $30-$150 per month"
  • Community Moderation and Content Creation $1,500-$3,000 per month
    high 1 source
    industry "Community Moderation and Content Creation: Moderation can require 5-10 hours per week for communities under 500 members, and a part-time or full-time moderator for over 1,000 members, with salaries ranging from $1,500-$3,000 per month"
  • Data Migration up to $500,000 (historically)
    critical 1 source
    industry "Data Migration: If migrating from an existing platform, there may be costs associated with transferring data, content, and configurations"
  • Ongoing Operational Costs Multiplier 2-5 times the initial build cost
    critical 1 source
    industry "Overall Annual Costs: The ongoing annual cost of running a community platform is typically 2-5 times the initial build cost"
Tip

Ask your Khoros Communities sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 12 source citations total.

Khoros Communities Contract Terms

Khoros Communities contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Minimum Commitment multi-year subscription contracts
Based on 1 verified source

Khoros Communities Pricing FAQ

01 How much does Khoros Communities cost?

Khoros Communities does not publish public pricing. Costs are determined through a sales conversation based on community size, required features, and contract length. Third-party procurement data (Vendr) places typical mid-market annual contracts in the $75,000–$200,000 range, with a reported median near $164,649/year.

02 Is there a free plan or free trial for Khoros Communities?

Khoros Communities does not offer a free plan or self-serve free trial. Access is gated behind a sales engagement and a signed enterprise contract.

03 How do I get a quote for Khoros Communities?

You can request a demo or pricing proposal through the Khoros website (khoros.ai). A sales representative will scope the engagement based on your organization's requirements.

04 What types of companies use Khoros Communities?

Khoros Communities is built for large enterprises — typically mid-market to Fortune 500 organizations — that need a scalable platform for customer-facing community management, self-service support, and brand engagement.

05 Does Khoros Communities support real-time chat between members?

Khoros Communities is designed around asynchronous, forum-style community interactions rather than real-time chat. Organizations requiring instant messaging between members typically supplement the platform with separate tools.

06 How does Khoros Communities compare in cost to other community platforms?

Khoros Communities is positioned at the high end of the enterprise community market. Platforms like Higher Logic Thrive or Verint Community also require custom quotes, while tools like Discourse or Circle offer self-serve plans at significantly lower price points for teams with smaller scale requirements.

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