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Estimate

Khoros Communities uses custom pricing as of July 2026 with 2 plans available. Contact Khoros Communities directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Khoros Communities offers 2 pricing tiers: Enterprise, Enterprise Plus. The Enterprise Plus plan is fortune 500 companies requiring dedicated infrastructure, deep customization, and strategic consulting.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Request Khoros Communities Pricing

Khoros Communities uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: migration from classic to aurora ai, training, premium support. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Migration from Classic to Aurora AI

critical migration

Migrations from Khoros Community Classic to Aurora AI previously could cost customers up to $500,000, though they are currently offered at no charge until December 31, 2026.

industry

Notably, migrations from Khoros Community Classic to Aurora AI are currently offered at no charge until December 31, 2026, but previously could cost customers up to $500,000.

2

Training

medium training

Onboarding and ongoing training for administrators and end-users may incur additional fees if not explicitly included in the contract.

industry

Training: Onboarding and ongoing training for administrators and end-users may incur additional fees if not explicitly included in the contract.

3

Premium Support

medium support

Premium or 24/7 support tiers can add an extra 10–20% to the annual contract value beyond standard support.

industry

Premium Support: While standard support is usually part of the package, premium or 24/7 support tiers can add an extra 10–20% to the annual contract value.

4

Overage Fees

high overage

Exceeding contracted limits for users, messages, or community members can trigger per-unit overage charges.

industry

Overage Fees: Exceeding contracted limits for users, messages, or community members can trigger per-unit overage charges.

5

Ongoing Technical Maintenance

medium addon

Ongoing technical maintenance for a community platform, including core software updates, extension updates, security patches, and database optimization, can cost $500–$1,500 per month.

industry

Ongoing Technical Maintenance: Beyond the platform fee, ongoing technical maintenance for a community platform, including core software updates, extension updates, security patches, and database optimization, can cost $500–$1,500 per month.

6

Hosting Costs

medium addon

Hosting costs can grow significantly as a community scales, ranging from a basic plan at $20/month to $200/month within six months for growing communities, and $300–$800 per month for thousands of members.

industry

For thousands of members, managed hosting or a Virtual Private Server (VPS) could cost $300–$800 per month.

7

Implementation and Onboarding

high implementation

Professional services for platform setup, data migration, and integration typically range from $10,000 to $100,000+.

industry

Implementation and Onboarding: Professional services for platform setup, data migration, and integration typically range from $10,000 to $100,000+, depending on the complexity of the deployment

8

Email and Notification Costs

medium overage

Active communities generate a high volume of emails, requiring a transactional email service that can cost $30-$150 per month for a community with 1,000 active members sending 50,000-100,000 emails.

industry

A community with 1,000 active members can send 50,000-100,000 emails per month, requiring a transactional email service that can cost $30-$150 per month

9

Community Moderation and Content Creation

high addon

Moderation can require 5-10 hours per week for communities under 500 members, and a part-time or full-time moderator for over 1,000 members with salaries ranging from $1,500-$3,000 per month, alongside content seeding and planning.

industry

Community Moderation and Content Creation: Moderation can require 5-10 hours per week for communities under 500 members, and a part-time or full-time moderator for over 1,000 members, with salaries ranging from $1,500-$3,000 per month

10

Data Migration

critical migration

If migrating from an existing platform, there may be costs associated with transferring data, content, and configurations, historically up to $500,000, though currently offered at no charge through December 31, 2026, for specific migrations.

industry

Data Migration: If migrating from an existing platform, there may be costs associated with transferring data, content, and configurations

11

Ongoing Operational Costs Multiplier

critical overage

The ongoing annual cost of running a community platform is typically 2-5 times the initial build cost.

industry

Overall Annual Costs: The ongoing annual cost of running a community platform is typically 2-5 times the initial build cost

Frequently Asked Questions

01 What hidden costs should I budget for with Khoros Communities?

Beyond the license fee, budget for: Migration from Classic to Aurora AI ($500,000); Premium Support (10–20%); Ongoing Technical Maintenance ($500–$1,500 per month); Hosting Costs ($20/month to $800 per month); Implementation and Onboarding ($10,000 to $100,000+); Email and Notification Costs ($30-$150 per month); Community Moderation and Content Creation ($1,500-$3,000 per month); Data Migration (up to $500,000 (historically)); Ongoing Operational Costs Multiplier (2-5 times the initial build cost). Exact totals depend on your deployment size and negotiated terms.

02 Does Khoros Communities charge for implementation?

Khoros Communities implementation is not included in the license cost. Professional services for platform setup, data migration, and integration typically range from $10,000 to $100,000+.. Estimated impact: $10,000 to $100,000+.

03 How much does Khoros Communities support cost?

Premium or 24/7 support tiers can add an extra 10–20% to the annual contract value beyond standard support.. Estimated impact: 10–20%.

04 Are there overage or storage costs with Khoros Communities?

Exceeding contracted limits for users, messages, or community members can trigger per-unit overage charges..

05 What add-ons cost extra with Khoros Communities?

Add-on pricing for Khoros Communities varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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Prices and terms change; verify against the live pricing page.

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