Quick Answer
Last verified:
Medium confidence

Aircall costs $30 to $67 per month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Aircall true cost runs 70% above the listed $30-$67/month price as of May 2026. For a 25-person team, expect ~$24,735 in year-one costs vs the $14,550 base license. Key hidden costs: 3-user minimum license requirement, limited sms/mms capabilities. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

1

3-User Minimum License Requirement

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Aircall requires a minimum of 3 user licenses to get started on the platform, which can increase costs for very small teams or solo users who only need 1-2 seats.

reddit

OpenPhone starts at $15/user per month with no license minimums, while Aircall starts at $30/user per month with a 3-license minimum.

2

Limited SMS/MMS Capabilities

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Aircall's texting functionality is very limited compared to competitors. Users report lacking SMS analytics, group messaging, automated SMS workflows, and full CRM logging for text messages. Teams heavily reliant on texting may need to purchase additional tools or integrations.

reddit

Aircall's texting is very limited and lacks all of the above.

reddit

Aircall's limited texting means they miss out here.

Example: True Cost for 25 Users

License (25 × $48.5 × 12) $14,550/yr
3-User Minimum License Requirement +$90-$210/month minimum spend
Limited SMS/MMS Capabilities +5-10% of license costs
Estimated Year 1 Total ~$24,735
That's roughly 1.7× the advertised license price. The median Aircall contract is $840/yr across 0 Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Aircall?

Beyond the license fee, budget for: 3-User Minimum License Requirement ($90-$210/month minimum spend); Limited SMS/MMS Capabilities (5-10% of license costs). Total ownership typically runs 70% higher than the listed price.

02 Does Aircall charge for implementation?

Implementation costs for Aircall vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Aircall support cost?

Premium support pricing for Aircall depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Aircall?

Overage and storage policies for Aircall depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Aircall?

Add-on pricing for Aircall varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.