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Contact Center PROCustomContact Center ELITECustom
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All Intermedia Contact Center Plans & Pricing

Plan Monthly Annual Best For
Contact Center PRO
Contact Center ELITE
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Contact Center PRO

Contact Center ELITE

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Intermedia Contact Center uses custom pricing as of July 2026 with 2 plans available. Contact Intermedia Contact Center directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Intermedia Contact Center offers 2 pricing tiers: Contact Center PRO, Contact Center ELITE.

Compared to other contact center / ccaas software, Intermedia Contact Center is positioned at the budget-friendly price point.

  • 5 documented hidden costs beyond list price
  • G2 rating: 4.3 out of 5 from 25 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Intermedia Contact Center cost?

Intermedia Contact Center uses custom pricing across 2 plans. Contact Intermedia Contact Center directly for a personalized quote. Plans include Contact Center PRO (custom pricing), Contact Center ELITE (custom pricing).

Intermedia Contact Center Pricing Overview

Intermedia Contact Center uses custom pricing — contact their sales team for a quote. The Contact Center PRO plan requires contacting sales for a custom quote. The Contact Center ELITE plan requires contacting sales for a custom quote.

There are at least 5 documented hidden costs beyond Intermedia Contact Center's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Request Intermedia Contact Center Pricing

Intermedia Contact Center offers two paid tiers: Contact Center PRO and Contact Center ELITE. Both plans feature custom pricing.

Contact sales for specific pricing details for each plan.

How Intermedia Contact Center Pricing Compares

Compare Intermedia Contact Center pricing against top alternatives in Contact Center / CCaaS.

Aircall $30-$70/month View pricing → Five9 $119-$159/month View pricing → Genesys Cloud $75-$240/month View pricing →

Compare Intermedia Contact Center vs Alternatives

Before committing to Intermedia Contact Center, compare pricing with these 3 alternatives in the same category.

VSAircall
From $30/month

Small teams needing a straightforward cloud phone system

Compare pricing
VSFive9
From $119/month

Organizations needing digital channels only without voice

Compare pricing
VSGenesys Cloud
From $75/month

Voice contact centers

Compare pricing

All Intermedia Contact Center alternatives & migration guides

What Companies Actually Pay for Intermedia Contact Center

Review scores
G2 4.3out of 5 (25)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
difficulty getting technician help and noted that support has become harder to accessdesire for quicker implementation of the productserver errors leading to lagsIssues with the app's service and the texting platform needing improvement

How Intermedia Contact Center Pricing Compares

Software Starting Price Top Price
Intermedia Contact Center Custom Custom
Aircall $30/month $70/month
Five9 $119/month $159/month
Genesys Cloud $75/month $240/month
NICE CXone $110/month $249/month
Talkdesk $85/month $225/month

Browse all Contact Center / CCaaS pricing →

5 Intermedia Contact Center Hidden Costs Beyond the List Price

Beyond the listed price, Intermedia Contact Center has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Implementation and Setup Fees $500 to $5,000
    high 1 source
    industry "Implementation and Setup Fees: These can range from $500 for small to medium-sized businesses (SMBs) to $5,000 for enterprises, depending on the complexity of the deployment."
  • Customization and Training $1,000 to $5,000
    high 1 source
    industry "Customization and Training: Additional costs for tailoring the system to specific needs and training staff can add another $1,000 to $5,000."
  • Data Migration $500 to $10,000
    critical 1 source
    industry "Data Migration: Migrating existing data can vary widely, from $500 to $10,000, based on the volume of data and system integration requirements."
  • Overage Charges
    medium 1 source
    industry "Overage Charges: Exceeding allocated storage or call volumes may incur additional fees."
  • Premium Support
    low 1 source
    industry "Premium Support: Fees may apply for premium support options."
Tip

Ask your Intermedia Contact Center sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 5 source citations total.

Intermedia Contact Center Pricing FAQ

01 Is there a free plan for Intermedia Contact Center?

Intermedia Contact Center does not offer a free plan.

02 What are the pricing tiers for Intermedia Contact Center?

Intermedia Contact Center has two tiers: Contact Center PRO and Contact Center ELITE.

03 How is pricing determined for Intermedia Contact Center?

Both Contact Center PRO and Contact Center ELITE have custom pricing. You will need to contact sales for a quote.

Is this pricing incorrect? — we'll verify and update it.