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All LivePerson (conversational AI CC) Plans & Pricing

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LivePerson (conversational AI CC) uses custom pricing as of July 2026 with 3 plans available. Contact LivePerson (conversational AI CC) directly for a personalized quote. The median contract is $60,972/year based on 6 third-party buyer reports.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

LivePerson (conversational AI CC) offers 3 pricing tiers: Bronze, Silver, Gold.

Compared to other contact center / ccaas software, LivePerson (conversational AI CC) is positioned at the budget-friendly price point.

  • Median contract: $60,972/yr from 6 buyer reports Directional
  • 6 documented hidden costs beyond list price
  • Contracts auto-renew — 30 to 90 days' notice
  • G2 rating: 4.3 out of 5 from 391 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does LivePerson (conversational AI CC) cost?

LivePerson (conversational AI CC) uses custom pricing across 3 plans. Contact LivePerson (conversational AI CC) directly for a personalized quote. Plans include Bronze (custom pricing), Silver (custom pricing), Gold (custom pricing).

LivePerson (conversational AI CC) Pricing Overview

LivePerson (conversational AI CC) uses custom pricing — contact their sales team for a quote. The Bronze plan requires contacting sales for a custom quote. The Silver plan requires contacting sales for a custom quote. The Gold plan requires contacting sales for a custom quote.

LivePerson (conversational AI CC) contracts auto-renew, with a one (1) year minimum commitment, requiring 30 to 90 days' notice notice to cancel.

The median LivePerson (conversational AI CC) customer pays $60,972/year based on 6 verified purchases.

There are at least 6 documented hidden costs beyond LivePerson (conversational AI CC)'s list price, including implementation, training, and add-on fees.

This pricing was last verified in June 14, 2026 from 1 independent source.

Request LivePerson (conversational AI CC) Pricing

LivePerson offers conversational AI solutions with tiered plans including Bronze, Silver, and Gold. All plans are custom priced.

Contact LivePerson directly for specific pricing details for each tier.

How LivePerson (conversational AI CC) Pricing Compares

Compare LivePerson (conversational AI CC) pricing against top alternatives in Contact Center / CCaaS.

Aircall $30-$70/month View pricing → Five9 $119-$159/month View pricing → Genesys Cloud $75-$240/month View pricing →

Compare LivePerson (conversational AI CC) vs Alternatives

Before committing to LivePerson (conversational AI CC), compare pricing with these 3 alternatives in the same category.

VSAircall
From $30/month

Small teams needing a straightforward cloud phone system

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VSFive9
From $119/month

Organizations needing digital channels only without voice

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VSGenesys Cloud
From $75/month

Voice contact centers

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All LivePerson (conversational AI CC) alternatives & migration guides

What Companies Actually Pay for LivePerson (conversational AI CC)

The median LivePerson (conversational AI CC) buyer pays $60,972/year based on 6 verified purchase transactions.

What companies actually pay $60,972/yr Median across 6 third-party buyer reports Directional
Review scores
TrustRadius 8.5out of 10 (71)
Trustpilot 1.3out of 5 (122)
G2 4.3out of 5 (391)
Third-party review aggregates, as of Jul 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Steep Learning Curve and ComplexityReporting and Analytics LimitationsSlow ImplementationCustomer Service and Responsiveness Issues
Source: aggregated from 6 third-party buyer reports for this quote-only vendor. Indicative market pricing — not official vendor pricing or contract-grade data.

How LivePerson (conversational AI CC) Pricing Compares

Software Starting Price Top Price
LivePerson (conversational AI CC) Custom Custom
Aircall $30/month $70/month
Five9 $119/month $159/month
Genesys Cloud $75/month $240/month
NICE CXone $110/month $249/month
Talkdesk $85/month $225/month

Browse all Contact Center / CCaaS pricing →

6 LivePerson (conversational AI CC) Hidden Costs Beyond the List Price

Beyond the listed price, LivePerson (conversational AI CC) has at least 6 documented hidden costs that can significantly increase total cost of ownership.

Watch for 6 hidden costs
  • Custom Pricing & Tiered Features $60,945 (average annual contract value), up to $110,000
    high 1 source
    industry "Custom Pricing and Tiered Features: LivePerson does not publish standard pricing, offering custom quotes based on factors like message volume, number of users, and integrations."
  • Implementation & Professional Services
    high 1 source
    industry "Implementation and Professional Services: Implementation fees, required professional services for customization, and ongoing developer support are often not included in the initial sales pitch and can be substantial."
  • Ongoing Support & Maintenance
    medium 1 source
    industry "Ongoing Support and Maintenance: Beyond initial setup, ongoing maintenance and support can incur additional costs."
  • Messaging Channel Fees 15%
    medium 1 source
    industry "Messaging Channel Fees: Messaging channels are charged at specific rates, plus an additional 15% handling fee."
  • Pricing Model Changes 5x surge
    critical 1 source
    industry "Pricing Model Changes: Some customers have reported significant price increases, such as a 5x surge, due to uncommunicated changes in LivePerson's pricing model (e.g., shifting from per-concurrent-user to another metric)."
  • Steep Learning Curve
    medium 1 source
    industry "Steep Learning Curve: The platform can have a steep learning curve, often requiring developer proficiency for core functionalities, which can inadvertently increase operational costs."
Tip

Ask your LivePerson (conversational AI CC) sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 8 source citations total.

LivePerson (conversational AI CC) Contract Terms

LivePerson (conversational AI CC) contracts auto-renew. Changes require 30 to 90 days' notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 30 to 90 days' notice
Minimum Commitment one (1) year
Based on 1 verified source

LivePerson (conversational AI CC) Pricing FAQ

01 Is there a free plan available?

LivePerson does not offer a free plan.

02 What are the available pricing tiers?

LivePerson offers Bronze, Silver, and Gold tiers.

03 How is pricing determined for each tier?

All LivePerson tiers, including Bronze, Silver, and Gold, are custom priced.

Is this pricing incorrect? — we'll verify and update it.