Hotjar Feedback Alternatives 2026: 5 Options Compared
Find the right customer feedback solution for your team
Hotjar Feedback costs Free to $49 per sessions as of July 2026, with 4 plans available including a free tier. Plans: Free (free), and Growth at $49/sessions. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Hotjar Feedback offers 4 pricing tiers: Free, Growth, Pro, Enterprise. A free plan is available. Paid plans include Growth at $49/sessions.
Top Hotjar Feedback alternatives as of July 2026 include Canny, Medallia, Productboard. Hotjar Feedback costs $0-$49/sessions. Pricing verified from 1 sources by CostBench.
Top Hotjar Feedback Alternatives
Canny
Medium EffortAlternative to Hotjar Feedback in the same category
Medallia
Medium EffortAlternative to Hotjar Feedback in the same category
Productboard
Medium EffortAlternative to Hotjar Feedback in the same category
Qualtrics XM
Medium EffortAlternative to Hotjar Feedback in the same category
UserVoice
Medium EffortAlternative to Hotjar Feedback in the same category
When to Stay with Hotjar Feedback
Stay with Hotjar Feedback if you're already deeply integrated into its ecosystem, rely on its unique features, or have significant customizations in place. The cost and disruption of switching may outweigh the benefits if Hotjar Feedback is meeting your core needs.
- You've invested heavily in customizations and integrations
- Your team is highly trained and productive on Hotjar Feedback
- You need features that alternatives don't offer
- Migration costs would exceed multi-year savings
Price Comparison
| Product | Price Range | Migration |
|---|---|---|
| Current Hotjar Feedback | Free-$49/sessions | - |
| Canny | $0–$79/user/month | medium |
| Medallia | Custom pricing | medium |
| Productboard | $0–$59/user/month | medium |
| Qualtrics XM | Custom pricing | medium |
| UserVoice | $999–$2000/user/month | medium |
Frequently Asked Questions
01 What are the best Hotjar Feedback alternatives?
The top Hotjar Feedback alternatives include Canny, Medallia, Productboard, Qualtrics XM, UserVoice. Each offers different strengths: Canny is small teams or startups getting started with customer feedback collection, while Medallia is large enterprises requiring comprehensive experience management across multiple channels with advanced analytics and predictive capabilities.
02 Is it hard to switch from Hotjar Feedback to an alternative?
Migration difficulty varies by alternative. Among Hotjar Feedback alternatives, some options offer easy migration paths with import tools. More complex migrations may require data cleanup and workflow reconfiguration.
03 How much can I save by switching from Hotjar Feedback?
Depending on the alternative you choose, you could save anywhere from 20% to 70% on per-user costs. Hotjar Feedback's pricing is competitive, so cost savings depend on your specific feature requirements. Factor in migration costs and productivity dip during transition.
04 Should I stay with Hotjar Feedback or switch?
Stay with Hotjar Feedback if you're heavily invested in its ecosystem, need its advanced features, or have extensive customizations. Consider switching if you're paying for features you don't use, need better pricing, or require capabilities Hotjar Feedback lacks.