Quick Answer
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Box costs Free to $50 per user/month as of September 2026, with 6 plans available including a free tier. Plans: Individual (free), Business at $15/user/month, Business Plus at $25/user/month, Enterprise at $35/user/month, and Enterprise Plus at $50/user/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Box offers 6 pricing tiers: Individual, Business, Business Plus, Enterprise, Enterprise Plus, Enterprise Advanced. A free plan is available. Paid plans include Business at $15/user/month, Business Plus at $25/user/month, Enterprise at $35/user/month. The Business plan is teams needing collaboration with box ai and broad integrations.

Yes, Box offers a free trial plan as of September 2026. The free tier includes 0 features with limits on usage. Paid plans start at $15/user/month (Business). Pricing verified from 2 sources by CostBench.

Free Trial

Box's free offering is a time-limited trial to test the full product.

What's Included in the Free Plan

What's NOT Included (Paid Only)

  • Unlimited storage
  • 5 GB file upload
  • External collaborators (pay per each)
  • Integrated Box AI
  • Unlimited e-sign requests
  • 1,500+ integrations
  • Built-in security and SOC 1/2/3 compliance support
  • 50K API calls per month

You'll Need to Upgrade When...

  • You exceed the user limit
  • You need features like Unlimited storage or 5 GB file upload
  • You require premium support or SLA guarantees
  • You need to remove branding or watermarks
  • You need advanced integrations or API access

Hidden Restrictions on Free Plan

  • ! Auto-converts to paid annual subscription if not cancelled before trial end
  • ! Multiple users report difficulty cancelling before auto-charge triggers

Free vs Paid: Which Do You Need?

Free Plan is Enough If...

  • You're an individual or very small team
  • You need only basic features
  • You don't mind usage limits
  • Branding on output is acceptable
  • Community support is sufficient

Free vs Business Plan Comparison

Individual $0
Features 0 included 8+ included
Support Community/Email Priority Support
Branding Box branding Your branding
Best For Individuals needing basic free cloud storage Teams needing collaboration with Box AI and broad integrations

Frequently Asked Questions

01 Is Box free?

Yes, Box offers a free trial plan with 0 core features included. However, there are limits on users and features that may require upgrading.

02 What's included in Box's free plan?

Box's free plan includes: . Key limits include basic usage caps.

03 What's NOT included in Box's free plan?

The free plan excludes: Unlimited storage, 5 GB file upload, External collaborators (pay per each), Integrated Box AI, Unlimited e-sign requests. You'll also have Box branding and limited support options.

04 When should I upgrade from Box's free plan?

Consider upgrading when: you hit user or storage limits, need features like Unlimited storage or 5 GB file upload, require premium support, or want to remove branding. The cheapest paid plan starts at $15/user/month.

05 Is Box's free plan really free forever?

Box's free offering is actually a time-limited trial, not a forever-free plan. After the trial period, you'll need to subscribe to a paid plan to continue using the service.

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