Quick Answer
Last verified:
High confidence

BigCommerce costs Free to $299 per month as of July 2026, with 5 plans available including a free tier. Plans: Free (free), Core at $29/month, Growth at $79/month, and Scale at $299/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

BigCommerce offers 5 pricing tiers: Free, Core, Growth, Scale, Performance. A free plan is available. Paid plans include Core at $29/month, Growth at $79/month, Scale at $299/month. The Core plan is new businesses with up to $30k in annual sales.

Last verified: | Sources: 3 pricing pages and reviews
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BigCommerce lists $0-$299/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: sales volume caps trigger forced upgrades, age verification costs for restricted products, limited free theme selection drives premium theme costs. Verified from 3 sources by CostBench.

Hidden Costs Breakdown

1

Sales Volume Caps Trigger Forced Upgrades

high addon

The Standard plan has a maximum annual sales limit of $50,000. Once you exceed this threshold, you are required to upgrade to a higher-tier plan, even if you don't need the additional features. This can result in unexpected cost increases as your business grows.

reddit

Maximum annual sales with the Standard Plan are $50,000.

2

Age Verification Costs for Restricted Products

medium compliance

If you sell age-restricted products (alcohol, tobacco, etc.), you'll need to add age verification functionality. Third-party age verification apps on the BigCommerce app store charge per verification, adding ongoing costs for every customer who needs to verify their age.

reddit

$0.35- $0.45 per person https://www.bigcommerce.com/apps/endsverify-age-verification/

3

Limited Free Theme Selection Drives Premium Theme Costs

low addon

BigCommerce offers only a limited number of free theme options compared to competitors. Most merchants need to purchase premium themes to achieve a professional, differentiated look, adding upfront costs of $150-$300 or more per theme.

reddit

limited number of free theme options

4

Revenue-Based Plan Upgrades

high overage

BigCommerce automatically moves merchants to higher-priced plans as annual sales revenue increases, regardless of feature usage. Merchants are charged more simply for selling more, not for additional platform capabilities. This creates unpredictable cost escalation as businesses grow.

reddit

BigCommerce? Their pricing model isn't acceptable. Basically, they don't fit our needs because they're the kind of company that prices their customers instead of what they provide.

reddit

I can see bigcommerce has sales limits with $400,000 per year being relatively small unless you move onto enterprise plans which I'm sure will cost quite a few $$$ so personally wouldn't work for me.

5

Unexpected Subscription Price Increases

critical overage

Multiple long-term customers report having their subscriptions tripled or dramatically increased with little or no warning, and being unable to reach customer service to dispute the changes. In some cases prices reportedly went from ~$100/month to over $700/month.

trustpilot

Hosting used to cost about $100 per month, now it is over $700 and they provide less than they ever have.

trustpilot

The worst customer service Ever! They triple my subscription after 5 years and they dont answer my emails and calls to explain.

6

Third-Party App Store Dependencies

high addon

BigCommerce's native feature set requires substantial augmentation through paid third-party apps. Users report that core functionality requires additional marketplace purchases, creating ongoing subscription costs beyond the base platform fee.

trustpilot

Everything needs an addon from the appstore.

trustpilot

BigCommerce is a terrible platform and I lost time and money using it over 5+ years. They don't process payments on their own and make you use another service. Everything is like this, their platform doesn't do anything and you need to setup other services.

7

Payment Gateway Transaction Fees

high overage

BigCommerce historically marketed 'zero transaction fees' but some merchants report that fees on gross sales (reportedly 1% of gross sales) have been introduced for payment processing, creating significant costs for high-volume stores.

trustpilot

Only reason we went with BigCommerce was they bragged about "zero transaction fees" for using gateways. Well, they now want 1% of gross sales for processing our cards and we have 4 stores with them, so we're moving.

8

Third-Party Integration Costs (e.g. Feedonomics)

medium integration

BigCommerce enforces migrations to specific third-party services like Feedonomics for feed management, which may carry additional costs and can break existing integrations, requiring paid remediation work.

trustpilot

Since the enforced migration to Feedonomics, our Meta CAPI data pipeline has completely failed. CAPI coverage = 0%. Still. Weeks later. Feedonomics looks great on the surface — but the rollout has been rough. Legacy connectors that worked were removed.

9

Forced Annual Billing with Suspension Threat

high compliance

BigCommerce pushes merchants to annual billing by issuing full-year invoices, and reportedly suspends stores that don't pay the annual amount, making it difficult to remain on monthly billing.

trustpilot

They will push you to pay annually by issuing a full-year invoice, and if you don't pay it, they will suspend your site. This is completely unethical business behavior.

trustpilot

They also don't offer the option to cancel yearly subscriptions, so I recommend starting with a monthly plan until everything is running smoothly.

10

Difficult Cancellation Process

high support

Multiple users report that cancellation requests are ignored or made extremely difficult, with accounts continuing to be charged after cancellation requests. Some report being billed the full annual amount when cancellation eventually processes.

trustpilot

Terrible service, tried to cancel service and it is made near impossible. They ignored all requests to cancel, then try charging me the full annual plan amount when it eventually went through.

trustpilot

farudulently debited £2599.52 from my account and refused to refund

11

POS/Offline Transaction Revenue Counting

critical overage

Some merchants report that BigCommerce counts physical in-store POS transactions that occur outside the BC system toward their revenue thresholds, triggering plan upgrades for sales the platform did not facilitate.

trustpilot

Bigcommerce started recording my POS transactions (Outside of the BC system) as their own and moved my plan from $75AUD to over $650AUD a month. BC did not facilitate, find or deliver the transactions made physically instore.

Frequently Asked Questions

01 What hidden costs should I budget for with BigCommerce?

Beyond the license fee, budget for: Sales Volume Caps Trigger Forced Upgrades ($50-$220/month); Age Verification Costs for Restricted Products ($0.35-$0.45/verification); Limited Free Theme Selection Drives Premium Theme Costs ($150-$300); Revenue-Based Plan Upgrades ($50-$270/month additional); Unexpected Subscription Price Increases (100-600% of current plan cost); Third-Party App Store Dependencies (10-30% of license costs); Payment Gateway Transaction Fees (1% of gross sales); Third-Party Integration Costs (e.g. Feedonomics) (5-15% of license costs); Forced Annual Billing with Suspension Threat (12× monthly rate billed upfront); Difficult Cancellation Process ($348-$3,588 in unwanted charges); POS/Offline Transaction Revenue Counting (Plan upgrade to next tier based on offline revenue). Exact totals depend on your deployment size and negotiated terms.

02 Does BigCommerce charge for implementation?

Implementation costs for BigCommerce vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does BigCommerce support cost?

Multiple users report that cancellation requests are ignored or made extremely difficult, with accounts continuing to be charged after cancellation requests. Some report being billed the full annual amount when cancellation eventually processes. Estimated impact: $348-$3,588 in unwanted charges.

04 Are there overage or storage costs with BigCommerce?

BigCommerce automatically moves merchants to higher-priced plans as annual sales revenue increases, regardless of feature usage. Merchants are charged more simply for selling more, not for additional platform capabilities. Estimated impact: $50-$270/month additional.

05 What add-ons cost extra with BigCommerce?

Add-on pricing for BigCommerce varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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Check current BigCommerce pricing

Prices and terms change; verify against the live pricing page.

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