All BigCommerce Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • 15-day free trial

Core

  • Up to $30K TTM GMV; auto-upgrades to Growth
  • Zero fees with Embedded Payment Providers
  • 24/7 chat & email support
  • $39/month if billed monthly

Growth

  • Up to $100K TTM GMV; auto-upgrades to Scale
  • Zero fees with Embedded Payment Providers
  • 24/7 live phone & chat support
  • $105/month if billed monthly

Scale

  • Up to $33,333/month GMV (0.9% overage above cap)
  • Most Popular
  • Zero fees with Embedded Payment Providers
  • 24/7 live phone & chat support
  • Auto-upgrades to Performance at $2M TTM GMV
  • $399/month if billed monthly

Performance

  • Custom pricing starting at $1,499/month, billed annually
  • Custom payment terms that fit your volume
  • Dedicated Customer Success Manager
  • 24/7 live phone & chat support
Compare BigCommerce with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does BigCommerce actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$725per month · $29/unit × 25units
Year 1 license$8.7K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across BigCommerce's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Core$348/yr
Growth$948/yr
Scale$3.6K/yr
PerformanceCustom
Real-world benchmark

Buyers actually pay a median of $594/yr for BigCommerce contracts (Vendr deal flow, n=150). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
High confidence

BigCommerce costs Free to $299 per month as of July 2026, with 5 plans available including a free tier. Plans: Free (free), Core at $29/month, Growth at $79/month, and Scale at $299/month. Enterprise pricing is available on request. The median contract is $594/year based on 150 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

BigCommerce offers 5 pricing tiers: Free, Core, Growth, Scale, Performance. A free plan is available. Paid plans include Core at $29/month, Growth at $79/month, Scale at $299/month. The Core plan is new businesses with up to $30k in annual sales.

Compared to other e-commerce software, BigCommerce is positioned at the mid-market price point.

  • Median contract: $594/yr from 150 purchases Precise
  • 11 documented hidden costs beyond list price
  • Contracts auto-renew — Difficult to cancel; users report requests being ignored

How much does BigCommerce cost?

BigCommerce offers 5 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Core at $29/month, Growth at $79/month, Scale at $299/month, Performance (custom pricing).

BigCommerce Pricing Overview

BigCommerce has 5 pricing plans, including a free tier. Paid plans range from $0 to $299/month. The Free plan is free and is best for testing the platform. The Core plan costs $29/month, best for new businesses with up to $30k in annual sales. The Growth plan costs $79/month, best for established businesses scaling toward $100k in annual sales. The Scale plan costs $299/month, best for fast-growing businesses with $1m in annual sales. The Performance plan requires contacting sales for a custom quote and is designed for high-volume businesses with $1m+ in annual sales.

BigCommerce contracts auto-renew, with a Annual (when pushed to annual billing) minimum commitment, requiring Difficult to cancel; users report requests being ignored notice to cancel.

The median BigCommerce customer pays $594/year based on 150 verified purchases.

There are at least 11 documented hidden costs beyond BigCommerce's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 4, 2026 from 3 independent sources.

BigCommerce is a leading SaaS e-commerce platform built for growth, powering over 60,000 stores including Ben & Jerry's and Skullcandy. BigCommerce differentiates with 0% transaction fees on all plans, unlimited staff accounts, and more built-in features than competitors - no need to pay for basic apps.

BigCommerce pricing starts at $29/month (annual) for Standard and scales to $299/month for Pro, with Enterprise from $1,000/month. A critical consideration is sales limits: $50K (Standard), $180K (Plus), $400K (Pro). Exceeding these triggers automatic plan upgrades. Payment processing costs 2.05-2.59% + $0.49 via PayPal/Braintree.

This guide covers all BigCommerce 2026 pricing tiers, explains the sales threshold system that can surprise growing merchants, and compares total costs to Shopify.

How BigCommerce Pricing Compares

Compare BigCommerce pricing against top alternatives in E-commerce.

Compare BigCommerce vs Alternatives

Before committing to BigCommerce, compare pricing with these 3 alternatives in the same category.

All BigCommerce alternatives & migration guides

What Companies Actually Pay for BigCommerce

The median BigCommerce buyer pays $594/year based on 150 verified purchase transactions.

What companies actually pay $594/yr Median across 150 community cost mentions Precise
Review scores
Trustpilot 1.1out of 5 (24)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Dramatic and unexplained subscription price increases (2-3x without notice)Extremely poor or non-existent customer service responsivenessRevenue-based plan upgrades that penalize business growthDifficult or impossible cancellation process
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 150 distinct user reports. Indicative only — not contract-grade data.

BigCommerce Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Starter Setup $39 Year 1 total

A small business getting started with BigCommerce on the Core plan

Growing Business $105 Year 1 total

A mid-size business using BigCommerce on the Growth plan

Enterprise (100+ users) Custom pricing — typically negotiated annually, contact sales for quote Year 1 total

A large enterprise deploying BigCommerce across the organization

Small Store on Core Plan $348 Year 1 total

Store with under $50,000 annual online sales on the Core plan at $29/month, plus estimated app costs for missing functionality

Growing Store on Growth Plan $948 Year 1 total

Store with $50,001-$180,000 annual online sales on the Growth plan at $79/month, plus app costs

High-Volume Store Enterprise $5,400 Year 1 total

Store exceeding $400,000 annual sales requiring custom Performance plan pricing; one user reported costs over $700/month AUD (approximately $450+ USD/month) at this scale

How BigCommerce Pricing Compares

Software Starting Price Top Price
BigCommerce Free $299/month
Ecwid $5/month $149/month
Printify Free $39/month
Sellfy $29/month $159/month
Shopify $39/month $2300/month
Spocket $39.99/month $299.99/month

11 BigCommerce Hidden Costs Beyond the List Price

Beyond the listed price, BigCommerce has at least 11 documented hidden costs that can significantly increase total cost of ownership.

Watch for 11 hidden costs
  • Sales Volume Caps Trigger Forced Upgrades $50-$220/month
    high 1 source
    Reddit "Maximum annual sales with the Standard Plan are $50,000."
  • Age Verification Costs for Restricted Products $0.35-$0.45/verification
    medium 1 source
    Reddit "$0.35- $0.45 per person https://www.bigcommerce.com/apps/endsverify-age-verification/"
  • Limited Free Theme Selection Drives Premium Theme Costs $150-$300
    low 1 source
    Reddit "limited number of free theme options"
  • Revenue-Based Plan Upgrades $50-$270/month additional
    high 3 sources
    Reddit "BigCommerce? Their pricing model isn't acceptable. Basically, they don't fit our needs because they're the kind of company that prices their customers instead of what they provide."
    Reddit "I can see bigcommerce has sales limits with $400,000 per year being relatively small unless you move onto enterprise plans which I'm sure will cost quite a few $$$ so personally wouldn't work for me."
    Trustpilot "Do NOT use BigCommerce. It is extremely expensive, and as your sales increase, they charge you more every month based on your revenue."
  • Unexpected Subscription Price Increases 100-600% of current plan cost
    critical 4 sources
    Trustpilot "Hosting used to cost about $100 per month, now it is over $700 and they provide less than they ever have."
    Trustpilot "The worst customer service Ever! They triple my subscription after 5 years and they dont answer my emails and calls to explain."
    Trustpilot "Genuinely some of the worst customer service I've experiencedand that's saying a lot. Emails upon emails trying to reach support ignored. Multiple calls to account department ignored."
    Trustpilot "BigCommerce increased our plan fees by 169 percent while still running a V2 catalogue architecture they had been promising to migrate for years."
  • Third-Party App Store Dependencies 10-30% of license costs
    high 2 sources
    Trustpilot "Everything needs an addon from the appstore."
    Trustpilot "BigCommerce is a terrible platform and I lost time and money using it over 5+ years. They don't process payments on their own and make you use another service."
  • Payment Gateway Transaction Fees 1% of gross sales
    high 1 source
    Trustpilot "Only reason we went with BigCommerce was they bragged about "zero transaction fees" for using gateways. Well, they now want 1% of gross sales for processing our cards and we have 4 stores with them, so we're moving."
  • Third-Party Integration Costs (e.g. Feedonomics) 5-15% of license costs
    medium 1 source
    Trustpilot "Since the enforced migration to Feedonomics, our Meta CAPI data pipeline has completely failed. CAPI coverage = 0%. Still. Weeks later. Feedonomics looks great on the surface — but the rollout has been rough."
  • Forced Annual Billing with Suspension Threat 12× monthly rate billed upfront
    high 2 sources
    Trustpilot "They will push you to pay annually by issuing a full-year invoice, and if you don't pay it, they will suspend your site. This is completely unethical business behavior."
    Trustpilot "They also don't offer the option to cancel yearly subscriptions, so I recommend starting with a monthly plan until everything is running smoothly."
  • Difficult Cancellation Process $348-$3,588 in unwanted charges
    high 2 sources
    Trustpilot "Terrible service, tried to cancel service and it is made near impossible. They ignored all requests to cancel, then try charging me the full annual plan amount when it eventually went through."
    Trustpilot "farudulently debited £2599.52 from my account and refused to refund"
  • POS/Offline Transaction Revenue Counting Plan upgrade to next tier based on offline revenue
    critical 1 source
    Trustpilot "Bigcommerce started recording my POS transactions (Outside of the BC system) as their own and moved my plan from $75AUD to over $650AUD a month. BC did not facilitate, find or deliver the transactions made physically instore."
Tip

Ask your BigCommerce sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Reddit User discussions Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 28 source citations total.

BigCommerce Contract Terms

BigCommerce contracts auto-renew. Changes require Difficult to cancel; users report requests being ignored. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Difficult to cancel; users report requests being ignored
Minimum Commitment Annual (when pushed to annual billing)
Mid-Term Downgrade Not allowed
Payment Terms Annual upfront or monthly; annual billing aggressively pushed
Price Escalation Revenue-based automatic upgrades; users report unilateral 100-300%+ price increases with no notice
Note

Users report difficulty downgrading or receiving refunds when dropping below revenue thresholds

Based on 3 verified sources

How to Negotiate BigCommerce Pricing

BigCommerce contracts are negotiable. These 5 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 5 tactics
Start on Monthly Plan high success

Avoid committing to annual billing immediately. BigCommerce aggressively pushes annual invoices and suspends stores for non-payment. Start on monthly billing to evaluate the platform before committing to annual costs, which are difficult to exit.

Trustpilot user reviews
Use Competitor Quotes medium success

Shopify, WooCommerce, and Magento are frequently cited as alternatives. Having a concrete migration plan or quotes from competitors gives you leverage to negotiate better rates or prevent unilateral price increases.

Reddit community discussions
Verify Revenue Calculation Methodology medium success

Ask BigCommerce in writing exactly which transaction types count toward your revenue threshold. Some merchants report that offline POS transactions are being counted incorrectly. Getting written confirmation of the methodology creates grounds for dispute if incorrect charges occur.

Trustpilot user reviews
Negotiate Before Revenue Threshold low success

If your revenue is approaching a plan threshold (e.g., nearing $50k for Core or $180k for Growth), negotiate with BigCommerce before the automatic upgrade triggers. You may be able to get a grace period or locked rate.

Reddit community discussions
Request Itemized Justification for Price Increases low success

When BigCommerce increases your subscription without explanation, formally request in writing an itemized justification for the increase. Some users have had success escalating through written complaints when verbal/phone support is unresponsive.

Trustpilot user reviews

Full negotiation guide →

BigCommerce Price History

Pricing changes CostBench has tracked for BigCommerce, verified across 3 snapshots going back to 2026Q1.

  1. BigCommerce tier renamed

    "Standard" renamed to "Core"

  2. BigCommerce tier renamed

    "Plus" renamed to "Growth"

  3. BigCommerce tier renamed

    "Pro" renamed to "Scale"

  4. BigCommerce tier renamed

    "Enterprise" renamed to "Performance"

BigCommerce Pricing FAQ

01 How much does BigCommerce cost in 2026?

BigCommerce costs $39/month for Standard, $105/month for Plus, and $399/month for Pro when billed monthly. Annual billing reduces these to $29, $79, and $299/month. Enterprise plans start around $1,000/month with custom pricing.

02 Does BigCommerce charge transaction fees?

No, BigCommerce charges 0% transaction fees on all plans. You only pay payment processing fees to your gateway (typically 2.05-2.59% + $0.49 via PayPal/Braintree). This is a major advantage over Shopify which charges 0.6-2% if not using Shopify Payments.

03 What are BigCommerce sales limits?

BigCommerce enforces annual online sales limits by plan: Core up to $30K, Growth up to $100K, and Scale up to $400K. Exceeding your plan's limit triggers an automatic upgrade to the next tier. High-volume businesses above $1M in annual sales move to the custom-priced Performance plan.

04 What happens if I exceed my BigCommerce sales limit?

BigCommerce automatically upgrades you to the next plan when you exceed your trailing 12-month sales limit. Standard to Plus at $50K, Plus to Pro at $180K. This happens mid-cycle with no warning. Some merchants report being surprised by sudden plan changes.

05 Is BigCommerce cheaper than Shopify?

Base pricing is identical ($29-299/mo annual). BigCommerce saves money with 0% transaction fees vs Shopify's 0.6-2% for non-Shopify Payments users. However, BigCommerce's sales limits can force expensive upgrades. If you use Shopify Payments, Shopify may be cheaper long-term.

06 What are BigCommerce payment processing fees?

Using PayPal powered by Braintree: Standard 2.59% + $0.49, Plus 2.35% + $0.49, Pro 2.05% + $0.49 per transaction. You can use other processors (Stripe, Square, Authorize.net) with their standard rates - BigCommerce doesn't add fees on top.

07 Does BigCommerce offer a free trial?

Yes, BigCommerce offers a 15-day free trial with full platform access and no credit card required. This is longer than Shopify's 3-day trial. You can build and test your entire store before committing.

08 What's included in all BigCommerce plans?

All plans include: unlimited products, bandwidth, staff accounts (unlike Shopify's limits), no transaction fees, professional reporting, and multi-channel selling. Abandoned cart recovery requires Plus ($79/mo), and faceted search requires Pro ($299/mo).

09 What happens when I exceed the $50,000 sales limit on the Standard plan?

The entry-level Core plan ($29/month) caps annual online sales at $30,000. Once you exceed this threshold, you'll be required to upgrade to the Growth plan ($79/month) or higher. BigCommerce plans automatically adjust based on sales volume, so you'll need to factor in these upgrade costs as your business grows.

10 Is BigCommerce suitable for beginners?

BigCommerce is not recommended for complete novices. It has a steep learning curve compared to more user-friendly platforms like Wix or Shopify. However, it offers powerful features for businesses that expect significant growth and are willing to invest time in learning the platform.

11 Does BigCommerce have product or storage limits?

No, BigCommerce offers unlimited bandwidth, unlimited products, and unlimited storage across all paid plans. This makes it ideal for large catalogs and high-traffic stores.

12 What happens when my annual sales exceed my plan's revenue limit?

BigCommerce automatically upgrades you to the next plan tier when your trailing 12-month sales exceed the threshold for your current plan. The Core plan covers up to $50,000/year, Growth up to $180,000/year, and Scale up to $400,000/year. Beyond Scale, you move to the custom Performance plan.

13 Can I stay on monthly billing instead of annual?

Yes, you can request monthly billing, but multiple users report that BigCommerce aggressively pushes annual billing by issuing full-year invoices. Some report that their stores were suspended when they did not pay the annual invoice. Starting on monthly and switching to annual later is advisable after validating the platform.

14 How do I cancel BigCommerce?

Multiple users report that cancellation is made very difficult — requests are reportedly ignored via email and phone. Users recommend making cancellation requests in writing and following up persistently. Be aware that annual billing amounts may still be charged even after cancellation requests are submitted.

15 Do I need third-party apps for basic functionality?

Yes — multiple long-term users report that essential features (payment processing, feed management, advanced analytics, age verification, etc.) require paid third-party apps from the BigCommerce App Store. Budget for these additional costs beyond the base plan price.

16 Does BigCommerce count offline/POS transactions toward my revenue limit?

Some merchants report that BigCommerce has counted physical in-store POS transactions (outside the BC system) toward their online revenue thresholds, triggering plan upgrades for sales the platform did not facilitate. Clarify this in writing with BigCommerce before signing up if you operate a hybrid online/offline business.

Is this pricing incorrect? — we'll verify and update it.