Quick Answer
Last verified:
High confidence

Certify uses custom pricing as of July 2026 with 6 plans available. Contact Certify directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Certify offers 6 pricing tiers: Expense Management, Travel Management, Payments, AP Automation, Analytics, Audit.

Certify uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: complex implementation process, strict 90-day cancellation notice requirement, continued billing after cancellation. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Complex Implementation Process

high implementation

Implementation requires extensive setup work including filling out detailed spreadsheets with accounting configuration details. Organizations with simple setups report the process is disproportionately burdensome.

trustpilot

Implementation required us to fill out a huge spreadsheet with all kinds of details about our accounting setup. We just use quickbooks. Our finances are not that complicated.

2

Strict 90-Day Cancellation Notice Requirement

critical compliance

Certify requires 90 days advance notice before contract renewal to cancel. Customers who miss this window are forced to renew and pay for another contract period even if they do not intend to use the software.

trustpilot

Watch out for their 90 day cancellation period too. Emailing them back and forth trying to still get it canceled and they say sorry that you've requested this 78 days before your cancellation, you're supposed to email us 90 days before and therefore you have to renew with us again for $3,000 even though I will not be using their shit software

3

Continued Billing After Cancellation

critical support

Multiple customers report being billed months or years after cancellation, requiring significant effort to resolve — including opening multiple support tickets and disputing charges with credit card companies.

trustpilot

I have cancelled this for over a year and with multiple emails from them confirming my cancellation. They continue to bill me and charge my cc a monthly fee.

trustpilot

over charged my account for 6 months, does not respond to emails, does not respond to CC fraud charges.

4

Poor Customer Support with No Phone Access

high support

Customer support is email-only with no phone number available. Response times can take days, and responses are often auto-generated and unhelpful. Resolving issues requires significant time investment from customers.

trustpilot

NO phone number to call and talk to someone, over charged my account for 6 months, does not respond to emails

trustpilot

They only use email and it can take days for them to get back to you. Most of the time, they don't even address the issue or concern. They spew back auto-generated responses that do not help.

Frequently Asked Questions

01 What hidden costs should I budget for with Certify?

Beyond the license fee, budget for: Complex Implementation Process (5-15% of license costs); Strict 90-Day Cancellation Notice Requirement ($3,000-$10,000); Continued Billing After Cancellation (1-6 months of license costs); Poor Customer Support with No Phone Access (5-10% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Certify charge for implementation?

Certify implementation is not included in the license cost. Implementation requires extensive setup work including filling out detailed spreadsheets with accounting configuration details. Organizations with simple setups report the process is disproportionately burdensome. Estimated impact: 5-15% of license costs.

03 How much does Certify support cost?

Multiple customers report being billed months or years after cancellation, requiring significant effort to resolve — including opening multiple support tickets and disputing charges with credit card companies.. Estimated impact: 1-6 months of license costs.

04 Are there overage or storage costs with Certify?

Overage and storage policies for Certify depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Certify?

Add-on pricing for Certify varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Certify pricing

Prices and terms change; verify against the live pricing page.

See Certify Pricing