Front Hidden Costs 2026
What they don't show you on the pricing page
Quick Answer
Last verified:
High confidence
Front costs $33 to $138 per user/month as of May 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Front true cost runs -100% above the listed $33-$138/user/month price as of May 2026. For a 25-person team, expect ~$78 in year-one costs vs the $25,800 base license. Key hidden costs: ai copilot add-on: $20/user/month for response drafting, smart qa add-on: $20/user/month for agent performance insights, smart csat add-on: $10/user/month for satisfaction analytics. Verified from 5 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $86 × 12) | $25,800/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$5,160/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$78 |
That's roughly 0.0× the advertised license price.
The median Front contract is $497/yr across 327 Vendr purchases.