Price checkPer seat
FreeFreeStandard$6.4/user/moPremium$12.3/user/mo
See all 4 plans

All Confluence Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • Up to 10 users
  • Unlimited pages and spaces
  • 2 GB file storage
  • Basic page templates
  • Page versioning and history
  • Inline comments and feedback
  • Mobile apps (iOS, Android)
  • Community support
  • Basic search functionality
  • Atlassian ecosystem integration

Standard

  • Everything in Free
  • Unlimited users (starts at 1)
  • 250 GB file storage
  • Advanced permissions and restrictions
  • Page analytics and insights
  • Custom templates
  • Advanced search with filters
  • Page scheduling and automation
  • External user access (guests)
  • Email and chat support
  • API access
  • Third-party app integrations
  • 99.9% uptime SLA

Premium

  • Everything in Standard
  • Unlimited storage
  • Advanced security and compliance
  • 24/7 priority support
  • 99.95% uptime SLA with financially backed guarantee
  • Sandbox environments
  • Release tracks and early access features
  • Advanced analytics and insights
  • Content archiving and retention
  • Unlimited external users (guests)
  • IP allowlisting
  • Premium Atlassian apps included
  • Enhanced automation capabilities

Enterprise

  • Everything in Premium
  • SAML single sign-on (SSO)
  • User provisioning (SCIM)
  • Data residency options
  • Advanced audit logs and compliance
  • Dedicated Customer Success Manager
  • Guaranteed uptime and support response times
  • Centralized billing and administration
  • Legal and security reviews
  • Custom contracts and terms
  • Migration support and services
  • Enterprise-grade security controls
  • Advanced user management at scale
Try Confluence Free
Compare Confluence with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does Confluence actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$160per month · $6.4/seat × 25seats
Year 1 license$1.9K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Confluence's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Standard$76.8/yr
Premium$147.6/yr
EnterpriseCustom
Real-world benchmark

Buyers actually pay a median of $848/yr for Confluence contracts (Vendr deal flow, n=63). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Medium confidence

Confluence costs Free to $12.30 per user/month as of July 2026, with 4 plans available including a free tier. Plans: Free (free), Standard at $6.4/user/month, and Premium at $12.3/user/month. Enterprise pricing is available on request. The median contract is $848/year based on 63 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Confluence offers 4 pricing tiers: Free, Standard, Premium, Enterprise. A free plan is available. Paid plans include Standard at $6.4/per user/month (billed annually for 100 users), Premium at $12.3/per user/month (billed annually for 100 users). The Standard plan is growing teams needing advanced collaboration, permissions, and more storage capacity.

Compared to other it documentation software, Confluence is positioned at the budget-friendly price point.

  • Median contract: $848/yr from 63 purchases Precise
  • 7 documented hidden costs beyond list price
  • Contracts auto-renew — Must cancel before renewal date; users report difficulty canceling even immediately after charges
Last verified: | Sources: 1 pricing pages and reviews

How much does Confluence cost?

Confluence offers 4 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Standard at $6.40/user/month, Premium at $12.30/user/month, Enterprise (custom pricing).

Confluence Pricing Overview

Confluence has 4 pricing plans, including a free tier. Paid plans range from $0 to $12.30/user/month. The Free plan is free and is best for small teams and startups looking to centralize documentation without upfront costs. The Standard plan costs $6.40/user/month, best for growing teams needing advanced collaboration, permissions, and more storage capacity. The Premium plan costs $12.30/user/month, best for enterprise teams requiring unlimited storage, advanced security, and premium support. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises requiring sso, data residency, advanced compliance, and dedicated support.

Confluence contracts auto-renew, with a Monthly or annual options available minimum commitment.

The median Confluence customer pays $848/year based on 63 verified purchases.

There are at least 7 documented hidden costs beyond Confluence's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 11, 2026 from 1 independent source.

Try Confluence Free
Confluence is Atlassian's team workspace and knowledge management platform, designed for teams to create, collaborate, and organize documentation in one centralized location. As part of the Atlassian ecosystem, Confluence integrates seamlessly with Jira, Trello, and other Atlassian products, making it a natural choice for teams already using these tools. The platform provides unlimited pages and spaces for team wikis, project documentation, meeting notes, and product requirements. With over 75,000 companies using Confluence globally, it has become a standard for technical documentation, knowledge bases, and team collaboration. Confluence Cloud offers flexible pricing tiers from free for small teams to enterprise-grade plans with advanced security and support.

How Confluence Pricing Compares

Compare Confluence pricing against top alternatives in IT Documentation.

BookStack Custom pricing Compare → Hudu $0-$30/user/mo Compare → IT Glue $29-$44/user/mo Compare →

Compare Confluence vs Alternatives

Before committing to Confluence, compare pricing with these 3 alternatives in the same category.

VSBookStack
Custom

General users

Full comparison
VSHudu
Free

Testing Hudu

Full comparison
VSIT Glue
From $29/user/mo

Smaller teams starting with IT documentation

Full comparison

All Confluence alternatives & migration guides

What Companies Actually Pay for Confluence

The median Confluence buyer pays $848/year based on 63 verified purchase transactions.

What companies actually pay $848/yr Median across 63 community cost mentions Precise
Review scores
Trustpilot 1out of 5 (25)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Impossible to cancel subscriptions or delete accountsUnexpected and unauthorized billingNo meaningful customer support — only AI chatbotsRefusals to issue refunds even for billing errors
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 63 distinct user reports. Indicative only — not contract-grade data.

Confluence Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Small Team (10 users) on Standard $533 Year 1 total
$53.33 × 10 users
Total $533

A team of exactly 10 users on the Standard plan, billed annually.

Mid-Size Team (50 users) on Standard $2,666 Year 1 total
$53.33 × 50 users
Total $2,666

A 50-person team on Standard, billed annually.

Mid-Size Team (50 users) on Premium $5,125 Year 1 total
$102.50 × 50 users
Total $5,125

A 50-person team on Premium for analytics, advanced permissions, and priority support, billed annually.

Small Team Below 10 (Free Plan) $0 Year 1 total

A team of up to 10 users using the Free plan for basic knowledge base needs.

CURRENT TIER DATA

How Confluence Pricing Compares

Software Starting Price Top Price
Confluence Free $12.3/user/month
BookStack Custom Custom
Hudu Free $30/month
IT Glue $29/month $44/month
Tettra $10/user/month $10/user/month
IT Glue (Kaseya) $29/user/month $453/user/month

Detailed pricing comparisons:

Browse all IT Documentation pricing →

7 Confluence Hidden Costs Beyond the List Price

Beyond the listed price, Confluence has at least 7 documented hidden costs that can significantly increase total cost of ownership.

Watch for 7 hidden costs
  • 10-User Minimum Billing Requirement $64/month minimum
    critical 1 source
    Reddit "the price is per user for a team of up to 10, meaning that you pay for ALL 10 users! The prices I found are $6.05 per user for Standard and $11.55 for Premium, so it's $60.50 monthly for Standard and $115.50 for Premium!"
  • Extremely Difficult Account and Subscription Cancellation $250-$1,000+ in unwanted charges
    high 4 sources
    Trustpilot "Absolutely terrible company to deal with. Their subscription practices are misleading, their billing lacks transparency, and the entire experience feels designed to make it as difficult as possible to cancel. In my opinion, it borders on predatory."
    Trustpilot "We are now in our 3rd month of being charged for a platform we don't need nor want. $250.00 each time. No one cares, no one appears to have a responsibility to get these things right"
    Trustpilot "I can't delete my account. The instructions on how to delete your account on the help center they have, doesn't work, it keeps giving an error that you have active subscriptions, even through I don't."
    Trustpilot "if i could do 0 stars i would. they are taking money from me and i cant get it cancelled."
  • Snowballing Costs Across Atlassian Suite 50-200% increase when bundling products
    high 2 sources
    Hacker News "Jira, HipChat and Confluence are really nice tools, but pricing seems to just snowball."
    Reddit "Are you familiar with their pricing model? Sure you might be at a semi decent price per user for the Jira product."
  • Minimum Seat Billing (10-User Floor) 10-15% of license costs for small teams
    medium 1 source
    Reddit "More expensive for small teams than Atlassian which is more feature rich - $9/seat-mo for Monday dev VS free for the first 10 users for Atlassian Confluence and Jira with better pricing after that"
  • Atlassian Ecosystem Lock-In and Bundled Pricing 20-40% of license costs
    medium 1 source
    Hacker News "But oh so expensive. If you're already paying for Jira and maybe Confluence, the new pricing model for GitHub shouldn't be much of a problem. Jira, HipChat and Confluence are really nice tools, but pricing seems to just snowball."
  • Unauthorized or Unexpected Billing $100-$500 in unexpected charges
    high 2 sources
    Trustpilot "i bought one workspace for 24USD and they billed us for 216USD. I immediately asked for a refund (few minutes after the charge) telling them i didn't even know why they STOLE 216usd from us... They didn't reply and refused to refund the payment."
    Trustpilot "Last week i clicked on (Loom) 14 days free subscription and they immidiately charged my credit card with a monthly subscription which i cannot cancel anymore."
  • No Refund Policy Despite Billing Errors 5-15% of license costs
    medium 1 source
    Trustpilot "Prior employee purchased without authorization from our leadership. When we finally found out ams terminated the employee; we got a "sorry it is passed 30 days" notice and stated no refund, partial or otherwise."
Tip

Ask your Confluence sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Reddit User discussions Trustpilot Consumer reviews Hacker News Tech community
Key claims include inline source attribution. Data verified against multiple independent sources. 18 source citations total.

Confluence Contract Terms

Confluence contracts auto-renew and cannot be downgraded mid-term. Changes require Must cancel before renewal date; users report difficulty canceling even immediately after charges. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must cancel before renewal date; users report difficulty canceling even immediately after charges
Minimum Commitment Monthly or annual options available
Mid-Term Downgrade Not allowed
Payment Terms Monthly or annual billing; annual billing available at a discount
Price Escalation No published schedule mentioned in sources
Note

Users report being unable to downgrade manually; some report being locked into plans with no self-service downgrade path

Based on 2 verified sources

How to Negotiate Confluence Pricing

Confluence contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Annual Billing Discount high success

Confluence offers a discount for annual billing versus monthly. Committing to an annual plan upfront reduces per-user costs. Compare the Standard plan at $6.40/user/month (monthly) versus the annual equivalent to assess savings.

Pricing page (CURRENT TIER DATA)
Free Tier for Small Teams high success

Teams of 10 or fewer can use the Free plan indefinitely, avoiding any subscription cost. This is a legitimate long-term option for very small teams that only need basic knowledge base functionality.

CURRENT TIER DATA
Competitive Displacement Leverage medium success

Reddit users note that Confluence's main competitors (Notion, Coda, Nuclino) are increasingly viable alternatives. Citing competitive evaluations during renewal negotiations may yield discounts, especially for larger teams.

reddit (ProductManagement community)
High success Medium Low / difficult

Full negotiation guide →

Confluence Pricing FAQ

01 How much does Confluence cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Confluence have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Confluence?

Key features include the items listed in the pricing tiers above.

04 Is Confluence worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Does Confluence really charge for 10 users even if I only need 1-2 seats?

Yes. Confluence has a 10-user minimum billing requirement. For the Standard plan at $6.40/user/month, you'll pay $53.33/month minimum even if you only have 1 user. For Premium at $12.30/user/month, the minimum is $102.5/month. This pricing structure applies to teams of 1-10 users and is not prominently disclosed during sign-up.

06 How difficult is it to cancel a Confluence subscription?

Multiple users report extreme difficulty canceling Confluence or deleting Atlassian accounts. The process can take hours or days, often requiring support intervention. Some users report being unable to cancel at all without contacting support, and free trial accounts may auto-convert to paid subscriptions. When downgrading from paid to free, the downgrade may take effect immediately, forfeiting any remaining paid time.

07 What happens if I sign up for a free Confluence trial?

Users report that Confluence free trials can automatically convert to paid subscriptions. The cancellation process for trials is reportedly very difficult, with some users unable to find clear cancellation options and being forced to contact support. It's recommended to carefully track trial end dates and attempt to cancel well in advance.

08 Is the Free plan sufficient for a single user knowledge base?

Confluence offers a Free plan at $0 with limitations on storage and features. For a single user creating a personal knowledge base, the Free plan may work if you stay within storage limits. However, if you need more than 250GB of storage (Standard tier limit) or require premium features, you'll need to upgrade and pay the 10-user minimum ($53.33/month for Standard).

09 Is Confluence cheaper than competitors for small teams?

For teams under 10, Confluence's Free plan is competitive — Reddit users note it's free for the first 10 users versus tools like Monday.com which charge $9/seat/month from the start. However, once you exceed 10 users and need paid plans, costs are comparable to alternatives.

10 What happens when my team grows beyond 10 users on the Free plan?

Once your team exceeds 10 users, you must upgrade to the Standard plan ($6.40/user/month) or higher. Note that Atlassian requires a minimum purchase of 10 user seats even if your team is just over 10 people — so an 11-person team still pays for at least 10 seats at the Standard rate.

Is this pricing incorrect? — we'll verify and update it.