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Fivestars (now with Lightspeed) costs $199 to $289 per month as of July 2026, with 2 plans available. Plans: POS with Connect Plus at $199/month, and POS with Connect Pro at $289/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Fivestars (now with Lightspeed) offers 2 pricing tiers: POS with Connect Plus, POS with Connect Pro. Paid plans include POS with Connect Plus at $199/month, POS with Connect Pro at $289/month.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — See Fivestars (now with Lightspeed) Plans

Fivestars (now with Lightspeed) lists $199-$289/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: monthly program fees, post-cancellation charges, implementation service deviation fees. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Monthly Program Fees

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A user reported Fivestars costing $200 per month for the program "with all of the bells and whistles" in 2015.

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Buyers have reported several hidden or implementation costs associated with Fivestars and Lightspeed: * Monthly Fees: Fivestars was described as "costly" by a user in 2015, with a reported cost of $200 per month for the program "with all of the bells and whistles"

2

Post-Cancellation Charges

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One user reported being contacted for a $1,794.00 charge months after canceling a trial.

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Post-Cancellation Charges: One user reported being contacted for a charge of $1,794.00 months after canceling a trial due to connectivity issues and alleged misinformation from a sales representative

3

Implementation Service Deviation Fees

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Deviations from agreed-upon implementation services may result in additional fees, quoted on a time and materials basis.

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Buyers have reported several hidden or implementation costs associated with Fivestars and Lightspeed: * Monthly Fees: Fivestars was described as "costly" by a user in 2015, with a reported cost of $200 per month for the program "with all of the bells and whistles"

4

Third-Party Payment Processor Fees

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Lightspeed charges a "3rd party transaction fee" of $200 to $400 monthly if businesses do not switch to Lightspeed Payments.

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Third-Party Payment Processor Fees: Lightspeed has informed customers that they will begin charging a "3rd party transaction fee" of $200 to $400 monthly if businesses do not switch to Lightspeed Payments

5

Payment Terminal Reimbursement

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Customers must reimburse Lightspeed for the list price of "free" payment terminals if they fail to "Actively Process" transactions.

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Third-Party Payment Processor Fees: Lightspeed has informed customers that they will begin charging a "3rd party transaction fee" of $200 to $400 monthly if businesses do not switch to Lightspeed Payments

Frequently Asked Questions

01 What hidden costs should I budget for with Fivestars (now with Lightspeed)?

Beyond the license fee, budget for: Monthly Program Fees ($200 per month); Post-Cancellation Charges ($1,794.00); Third-Party Payment Processor Fees ($200 to $400 monthly). Exact totals depend on your deployment size and negotiated terms.

02 Does Fivestars (now with Lightspeed) charge for implementation?

Fivestars (now with Lightspeed) implementation is not included in the license cost. Deviations from agreed-upon implementation services may result in additional fees, quoted on a time and materials basis..

03 How much does Fivestars (now with Lightspeed) support cost?

Premium support pricing for Fivestars (now with Lightspeed) depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Fivestars (now with Lightspeed)?

One user reported being contacted for a $1,794.00 charge months after canceling a trial. Estimated impact: $1,794.00.

05 What add-ons cost extra with Fivestars (now with Lightspeed)?

Add-on pricing for Fivestars (now with Lightspeed) varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — See Fivestars (now with Lightspeed) Plans

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