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Countly costs Free to $40 per month as of July 2026, with 4 plans available including a free tier. Plans: Lite (free), Flex Free (free), and Flex at $40/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Countly offers 4 pricing tiers: Lite, Flex Free, Flex, Enterprise. A free plan is available. Paid plans include Flex at $40/month. The Flex Free plan is testing before scaling.

Last verified: | Sources: 2 pricing pages and reviews
+10%–+30% above list price
Know Before You Buy — Try Countly Free

Countly's sourced hidden costs add +10%–+30% on top of a $240/yr base license (about $264–$312/yr) as of July 2026. Key hidden costs: self-hosting infrastructure costs, premium add-ons, mau overage. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

1

Self-Hosting Infrastructure Costs

medium implementation

For the open-source Community Edition, you'll need to provision and maintain your own servers. Server requirements can scale significantly with data volume, and reviewers note that infrastructure costs can become substantial at higher usage levels.

trustradius

Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.

reddit

prepare to spend a 5-digit number per month for your traffic for any service or solution out there

2

Premium Add-ons

medium addon

"Adaptivity" and "Intelligence" capabilities are not included in the base Flex plan.

industry

A fully featured Countly Flex plan could potentially exceed $132,000 per year.

3

MAU Overage

high overage

The Countly Flex plan is usage-based, priced according to Monthly Active Users (MAUs), meaning exceeding MAU limits will increase costs.

industry

A fully featured Countly Flex plan could potentially exceed $132,000 per year.

Year-1 Cost

Annual license ($20/mo × 12) $240/yr
Self-Hosting Infrastructure Costs (10-30% of license costs) +$24–$72
Estimated Year-1 Total $264–$312
That's +10%–+30% on top of the base license, summed from the sourced hidden costs above.

Frequently Asked Questions

01 What hidden costs should I budget for with Countly?

Beyond the license fee, budget for: Self-Hosting Infrastructure Costs (10-30% of license costs). For a typical deployment that works out to roughly +10%–+30% on top of the base license ($240/yr → $264–$312/yr).

02 Does Countly charge for implementation?

Countly implementation is not included in the license cost. For the open-source Community Edition, you'll need to provision and maintain your own servers. Server requirements can scale significantly with data volume, and reviewers note that infrastructure costs can become substantial at higher usage levels. Estimated impact: 10-30% of license costs.

03 How much does Countly support cost?

Premium support pricing for Countly depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Countly?

The Countly Flex plan is usage-based, priced according to Monthly Active Users (MAUs), meaning exceeding MAU limits will increase costs..

05 What add-ons cost extra with Countly?

Add-on pricing for Countly varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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