Quick Answer
Last verified:
High confidence

Reputation.com costs $80 to $150 per Per Location / Per Month as of July 2026, with 3 plans available. Plans: Rep Core + Surveys at $150/Per Location / Per Month, Rep Core + Pulse at $115/Per Location / Per Month, and Rep Core at $80/Per Location / Per Month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Reputation.com offers 3 pricing tiers: Rep Core + Surveys, Rep Core + Pulse, Rep Core. Paid plans include Rep Core + Surveys at $150/Per Location / Per Month, Rep Core + Pulse at $115/Per Location/ Per Month, Rep Core at $80/Per Location/ Per Month.

Reputation.com lists $80-$150/Per Location / Per Month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: professional services, essential add-on features, opaque pricing. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Professional Services

high implementation

The true cost for enterprise deployments is substantially higher due to the necessity of professional services.

industry

While Reputation.com advertises base pricing tiers, such as "Rep Core" at $80/location/month, "Rep Core + Pulse" at $115/location/month, and "Rep Core + Surveys" at $150/location/month, the true cost for enterprise deployments is often substantially higher.

2

Essential Add-on Features

high addon

Many essential features like Competitive Insights, Social Suite, and Premium Integrations are sold as add-ons, significantly increasing the overall price. One customer's cost jumped from $80/location to $4,000/mo after add-ons.

industry

Specific hidden or implementation costs reported by buyers include: * Add-on Features: Many essential features, such as Competitive Insights, Actions & Ticketing, Social Suite, Premium Sources (e.g., Yelp, TripAdvisor, Vitals), and Premium Integrations, are sold as add-ons, significantly increasing the overall price.

3

Opaque Pricing

medium implementation

Reputation.com does not explicitly publish all pricing details on its website, often requiring multiple sales calls to obtain a ballpark figure. This lack of transparency can lead to unexpected costs.

industry

Opaque Pricing: Reputation.com does not explicitly publish all pricing details on its website, often requiring multiple sales calls to obtain a ballpark figure.

4

Upfront Implementation Fees

high implementation

Buyers can face substantial upfront implementation fees for setting up the platform.

industry

Implementation Fees: Buyers can face substantial upfront implementation fees, which are reported to range from $2,000 to $20,000+.

5

Setup Fees

medium implementation

Many agencies, including those offering reputation management, charge upfront setup fees for audits, strategy development, and account configuration.

industry

Contract Terms: Reputation.com's contracts typically include the following terms: * Auto-Renewal: Unless otherwise specified in the Order Form, each subscription term automatically renews for successive terms equal in duration to the preceding term.

6

Content Overage Charges

medium overage

If a business requires more content than covered by initial retainers, additional charges will apply for each extra piece.

industry

If a business requires more content, additional charges will apply for each extra piece.

7

Pass-Through Costs

medium addon

Agencies may pass on costs for monitoring software, premium directory listings, and press release distribution.

industry

Pass-Through Costs: Agencies may pass on costs for monitoring software, premium directory listings, and press release distribution, which typically costs $200 to $500 per release.

8

Legal Coordination Fees

high compliance

If a campaign involves legal actions like DMCA takedowns or defamation claims, some agencies may add legal coordination as a separate line item.

industry

Legal Coordination: If a campaign involves legal actions like DMCA takedowns or defamation claims, some agencies may add legal coordination as a separate line item.

9

Extended Setup Time

high implementation

Enterprise platforms like Reputation.com can require a 3-6 month setup period involving training, integration, and onboarding, during which businesses incur costs without necessarily seeing immediate return on investment.

industry

During this time, businesses incur costs without necessarily seeing immediate return on investment.

10

Unused Features (Bloat)

medium addon

Reputation.com's comprehensive platform includes many functionalities that small businesses may not utilize, yet still pay for.

industry

Paying for Unused Features ("Bloat"): Some buyers report that Reputation.com's comprehensive platform, which monitors over 100 platforms and offers features like surveys and webchat, includes many functionalities that small businesses may not utilize, yet still pay for.

Frequently Asked Questions

01 What hidden costs should I budget for with Reputation.com?

Beyond the license fee, budget for: Essential Add-on Features ($4,000/mo); Upfront Implementation Fees ($2,000 to $20,000+); Setup Fees ($500 to $2,000); Pass-Through Costs ($200 to $500 per release). Exact totals depend on your deployment size and negotiated terms.

02 Does Reputation.com charge for implementation?

Reputation.com implementation is not included in the license cost. The true cost for enterprise deployments is substantially higher due to the necessity of professional services..

03 How much does Reputation.com support cost?

Premium support pricing for Reputation.com depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Reputation.com?

If a business requires more content than covered by initial retainers, additional charges will apply for each extra piece..

05 What add-ons cost extra with Reputation.com?

Add-on pricing for Reputation.com varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Reputation.com pricing

Prices and terms change; verify against the live pricing page.

See Reputation.com Pricing