Quick Answer
Last verified:
High confidence

Zenoti uses custom pricing as of July 2026 with 6 plans available. Contact Zenoti directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Zenoti offers 6 pricing tiers: Salon & Spa, Medspa, Fitness, Barbershop, Zenoti OS, AI Plus package.

Zenoti uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: implementation fees, data migration, training and onboarding. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Implementation Fees

high implementation

Implementation fees typically range from $5,000 to $30,000+, depending on the number of locations and the extent of workflow configuration.

industry

Implementation Fees: These typically range from $5,000 to $30,000+, depending on the number of locations and the extent of workflow configuration.

2

Data Migration

high migration

Data migration costs generally fall between $2,500 and $20,000, influenced by the volume and complexity of transferring existing customer data, appointment histories, memberships, and other records.

industry

Data Migration: Costs generally fall between $2,500 and $20,000, influenced by the volume and complexity of transferring existing customer data, appointment histories, memberships, and other records.

3

Training and Onboarding

medium training

Estimated costs for training and onboarding are usually between $1,500 and $15,000, covering system setup, role-based training, staff onboarding, and support for multi-location teams.

industry

Training and Onboarding: Estimated costs are usually between $1,500 and $15,000, covering system setup, role-based training, staff onboarding, and support for multi-location teams.

4

Customization and Configuration

high implementation

Customization and configuration can typically cost between $3,000 and $20,000 for tailoring workflows and dashboards.

industry

Customization and Configuration: This can typically cost between $3,000 and $20,000 for tailoring workflows and dashboards.

5

Premium Support

medium support

Premium support and success services typically range from $1,500 to $10,000+ annually, depending on the level of dedicated support and account management required.

industry

Premium Support and Success Services: These services typically range from $1,500 to $10,000+ annually, depending on the level of dedicated support and account management required.

6

Payment Processing Fees

critical overage

Zenoti charges payment processing fees on top of the subscription, with examples including 2.45% + $0.10 for in-person payments and 2.95% + $0.10 for online payments (excluding American Express).

industry

Payment Processing Fees: Zenoti charges payment processing fees on top of the subscription.

7

Two-way texting (ezConnect)

low addon

Two-way texting (ezConnect) is an add-on feature costing $29–$169/month per location.

industry

Examples include: * Two-way texting (ezConnect): $29–$169/month per location.

8

Advanced reputation management (ezRepute)

low addon

Advanced reputation management (ezRepute) is an add-on feature costing approximately $189/month per location.

industry

Advanced reputation management (ezRepute): Approximately $189/month per location.

9

AI chatbots (Smart Bot)

low addon

AI chatbots (Smart Bot) are an add-on feature costing $150–.

industry

Pricing for Zenoti is typically custom-quoted, varying based on the number of locations, operational complexity, and chosen features.

Frequently Asked Questions

01 What hidden costs should I budget for with Zenoti?

Beyond the license fee, budget for: Implementation Fees ($5,000 to $30,000+); Data Migration ($2,500 and $20,000); Training and Onboarding ($1,500 and $15,000); Customization and Configuration ($3,000 and $20,000); Premium Support ($1,500 to $10,000+ annually); Payment Processing Fees (2.45% + $0.10 to 3.25% + $0.10); Two-way texting (ezConnect) ($29–$169/month per location); Advanced reputation management (ezRepute) ($189/month per location); AI chatbots (Smart Bot) ($150–). Exact totals depend on your deployment size and negotiated terms.

02 Does Zenoti charge for implementation?

Zenoti implementation is not included in the license cost. Implementation fees typically range from $5,000 to $30,000+, depending on the number of locations and the extent of workflow configuration.. Estimated impact: $5,000 to $30,000+.

03 How much does Zenoti support cost?

Premium support and success services typically range from $1,500 to $10,000+ annually, depending on the level of dedicated support and account management required.. Estimated impact: $1,500 to $10,000+ annually.

04 Are there overage or storage costs with Zenoti?

Zenoti charges payment processing fees on top of the subscription, with examples including 2.45% + $0. Estimated impact: 2.45% + $0.10 to 3.25% + $0.10.

05 What add-ons cost extra with Zenoti?

Add-on pricing for Zenoti varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Zenoti pricing

Prices and terms change; verify against the live pricing page.

See Zenoti Pricing