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MessageMedia costs $45 to $789 per mo as of July 2026, with 6 plans available. Plans: Basics at $45/mo, Conversations at $115/mo, Pro at $279/mo, Pro Plus at $439/mo, and Advanced at $789/mo. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

MessageMedia offers 6 pricing tiers: Basics, Conversations, Pro, Pro Plus, Advanced, Custom Enterprise. Paid plans include Basics at $45/mo, Conversations at $115/mo, Pro at $279/mo.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — See MessageMedia Plans

MessageMedia lists $45-$789/mo, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: overage sms costs, longer message & special character surcharges, carrier surcharges. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Overage SMS Costs

medium overage

Messages sent beyond the monthly plan allocation are billed at varying rates, such as 7.89 cents per message on the Basics plan or 5.84 cents on the Advanced plan.

industry

For instance, on the Basics plan ($45/month for 570 SMS), each message costs approximately 7.89 cents, while on the Advanced plan ($789/month for 13,500 SMS), the cost drops to about 5.84 cents per message.

2

Longer Message & Special Character Surcharges

medium overage

Messages exceeding 160 characters are split and billed as multiple SMS credits. Special characters reduce the character limit to 70 (or 67 per packet), potentially increasing costs.

industry

The inclusion of special characters (Unicode, like emojis) further reduces the character limit per SMS credit to 70 characters (or 67 per packet if the message exceeds 70 characters), potentially increasing costs.

3

Carrier Surcharges

medium addon

Wireless carriers impose fees for messages from toll-free numbers and mandatory A2P messaging surcharges. These fees are passed directly to customers without markup.

industry

These fees are passed directly to customers without markup and appear as separate line items on invoices.

4

MO Message Charges

medium overage

Customers sending or receiving messages to/from the US and Canada are charged for incoming messages (MOs). The billing rate for these is the same as outgoing messages (MTs).

industry

The billing rate for these incoming messages is the same as outgoing messages (MTs).

5

RCS Carrier & Setup Fees

high addon

RCS messages in the US have varying costs based on "Rich" and "Rich Media" classifications. Service providers like T-Mobile may also charge a Campaign Service Activation Fee of $500 and a Campaign Service Migration Fee of $500.

industry

Additionally, service providers like T-Mobile may charge a Campaign Service Activation Fee of $500 and a Campaign Service Migration Fee of $500.

6

Workflow Misconfiguration Costs

critical implementation

An incorrectly configured workflow, such as one from a Zoho CRM integration, can lead to duplicate SMS messages. This resulted in "significant and unnecessary costs" and "financial damage amounting to several thousand euros."

industry

This resulted in "significant and unnecessary costs" and "financial damage amounting to several thousand euros."

7

Non-Automatic Payment & Late Fees

low support

Non-automatic payments may incur third-party charges. Dishonored bills or late payments can incur a reasonable payment dishonor fee and a late payment fee of 1.5% per month.

industry

Dishonored bills or late payments can incur a reasonable payment dishonor fee and a late payment fee of 1.5% per month of the unpaid amount.

8

Billing/Security Service Charges

low support

MessageMedia may charge extra for services like accessing a customer's purchasing platform to enter invoices. They may also charge for completing lengthy security questionnaires or due diligence exercises at the customer's request.

industry

Charges for Billing/Security-Related Services: MessageMedia may charge extra for services like accessing a customer's purchasing platform to enter invoices or completing lengthy security questionnaires or due diligence exercises at the customer's request.

Frequently Asked Questions

01 What hidden costs should I budget for with MessageMedia?

Beyond the license fee, budget for: Overage SMS Costs (7.89 cents, 5.84 cents); RCS Carrier & Setup Fees ($500); Workflow Misconfiguration Costs (several thousand euros); Non-Automatic Payment & Late Fees (1.5% per month). Exact totals depend on your deployment size and negotiated terms.

02 Does MessageMedia charge for implementation?

MessageMedia implementation is not included in the license cost. An incorrectly configured workflow, such as one from a Zoho CRM integration, can lead to duplicate SMS messages. This resulted in "significant and unnecessary costs" and "financial damage amounting to several thousand euros. Estimated impact: several thousand euros.

03 How much does MessageMedia support cost?

Non-automatic payments may incur third-party charges. Dishonored bills or late payments can incur a reasonable payment dishonor fee and a late payment fee of 1. Estimated impact: 1.5% per month.

04 Are there overage or storage costs with MessageMedia?

Messages sent beyond the monthly plan allocation are billed at varying rates, such as 7.89 cents per message on the Basics plan or 5. Estimated impact: 7.89 cents, 5.84 cents.

05 What add-ons cost extra with MessageMedia?

Add-on pricing for MessageMedia varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — See MessageMedia Plans

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